Used Ford Expedition for sale near Utica, MI

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

The whole long distance purchase went very smoothly. Very professional and efficient team. We did drive up to pick up our new car and were given a thorough briefing and demonstration on our car. Thank you Greg for a wonderful experience and the knowledge you gave me made me feel comfortable enough to drive home.

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

Always a great experience purchasing a vehicle from Suburban of Ferndale, Leon always finds the perfect vehicle at the right price.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

We went to the used car lot to see if they had anything we may be interested. Our salesman Keith listened to us and showed us a beautiful 2019 Ford Edge, that we ended up buying! We were very pleased with Keith and all his knowledge and would go back to the dealership again!

I was great Sale person and loan department. Bend over backward to get me the loan. I think is great that they are give me 24 months or 24000 for major problems Loan company is give 3 months for car payment

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

It went smoothly. I had some concerns that were addressed in a friendly, informed manner.

A first time customer I was blown away by the expertise and full detail of knowledge and feedback of all my concerns. I will shope again in the future

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

Always had good service. Timely, friendly staff. Hours are satisfactory. Waiting area is clean. Only concern I have is that they are no longer making the Edge which when my lease is up I may have to look for a different vehicle.

More is the best I bought a used truck with low miles and good body very good deal I strongly recommend this place to anyone looking for a good running car

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !