Used Ford Expedition for sale near West Concord, MA

My vehicle was completed in a timely manner and the service department was excellent. I would recommend this department to anyone looking to service their vehicles

When searching for our families latest people mover we decided to try a local dealership on the premise of thier outstanding online reviews.... At first we were a bit hesitant but as soon as we spoke to Chris Sargent via telephone our minds were put at ease. A few days later we met the rest of the team Dave, Heather and Amy. After a couple of test drives we landed the perfect one owner low mileage suv that suited us to a "T". Harbro proved to us why they have won so many customer service awards and are in the running to win DealerRater.com award again. Give Harbro a look and you will be glad that you did . Simple, fast, and personal this describes our transaction ! They even set up very low interest financing for us ! Thanks Harbro ! Oh yeah - as we were leaving both owners Mike and Mark walked out to personally thank us which was a nice touch :)

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Lauren was very helpful and made a stressful time for buying a new vehicle easy. They took extra time to help me learn the new vehicle. We felt supported and trusted their advice. Highly recommend.

Very pleased with the overall experience, will be back for my next vehicle purchase. Fast and smooth!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

So glad we came to stoneham ford to look for a car. This is what all dealerships should be like! We came not knowing exactly what we wanted, and Dave helped talk us through the different bronco options/levels & add ons. He was not pushy at all and extremely patient with me. I would for sure recommend this dealership to anyone who is in the market for a ford!

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Amazing dealership, couldn’t ask for an easier buying process, the people were helpful, and I picked my car out in no time with the great selection they have.

I am very happy with my "new" 2016 Ford Expedition, King Ranch Edition! I have had 2 Expedition Eddie Bauer Editions, so I am very familiar with them. Still, the features and quality trim and interior were beyond my expectations. My wife and I drove it home over one thousand miles over a couple days, and it drove like a dream and performed very well! The look of the Expedition turns heads, and I'll probably drive it for a long time.

Very easy to deal with and no gimmicks. Dave was a great sales. Person in the staff was all very friendly. In and out quickly.

Great all around I’d recommend this dealership to anyone looking to buy a car

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Very helpful and knowledgeable. Prices are extremely reasonable compared to the dealers in the Northeast. The inventory was very large with many options.

Big thank you to Richard and his staff who helped me get into a new truck! It was a pleasure dealing with him and I would recommend Richards Motorcars to anyone. Definitely a trustworthy dealership, I can understand why they have been in business for soo long.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Two outstanding employees Ali legal and Donnie Hanscom from service Been a customer 20 years. Repeat customer for both Outstanding peole

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Excellent Customer Service Ans Sales. Very Friendly And Knowledgeable Staff In The I Will Be Serving And Purchase My Next Vehicle At Topsfield Motors From A Satisfied Client Thank You Philip Janice Chelsea Mass.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

I was very satisfied with the quality of service. Car also needed a repair work that was performed.

At 65, I?ve bought dozens of new vehicles over the years. I?ve learned to stick with good dealers when buying and servicing vehicles. ?Good? means honest and capable. Acton Ford fits both for buying and service. That?s why I have been using them for over 20 years. Saves time and money and stress. They get it done right when I need it done.

You are not going to get a better deal! Staff treats you like friends and family. Pedro went above and beyond for us. A pleasant buying process and experience.

Currently own a black 2013 expedition XL 4WD. It's a solid, reliable SUV on a truck frame but with very smooth ride quality. Tons of cargo space, I fit a 7 foot couch in XL, which is the smaller version. Powerful V8 runs good and sounds like a diesel. Only downsides it's not great on gas mileage compared to newer cars and interior and exterior starts wearing out in typical Ford fashion

John and team made this one of the most painless and seamless car buying processes I have ever experienced. My insurance company is also always a pain in the a$$ to work with. And they were great at navigating and overcoming the obstacles of getting my registered and into my new car quickly. I will be back Thanks again, Jay

Stoneham ford is a great dealership. I bought my stang from them in 2008 they have been my go to team since then. Oil changes etc.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

I got excellent service from Davis Hernandez. I highly recommend him and this dealership!!!