Used Ford Expedition for sale near West Covina, CA

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

GREAT CUSTOMER SERVICE! IBROUGHT MY CAR IN TO HAVE IT CHECKED OUT. ZEKE ASSISTED ME. HE PROVIDED THE DIAGNOSIS OF THE PROBLEM AND I HAVE SOME VITAL DECISIONS TO MAKE WITH WHAT I PLAN TO DO WITH MY CAR. THANK YOU FOR WASHING MY CAR BEFORE RETURNING TO ME. THAT WAS AWESOME AND UNEXPECTED! EDGAR IS ALWAYS SMILING AND SO FRIENDLY.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

I had an outstanding experience with the sales team at Tustin Ford. From start to finish, they were incredibly patient with me and my busy schedule, never making me feel rushed or pressured. They took the time to truly understand what I needed in a vehicle and made sure every option they presented aligned with my priorities. What stood out most was how far above and beyond they went throughout the entire process. Their professionalism, communication, and genuine care made this one of the smoothest and most enjoyable car?buying experiences I?ve ever had. I left with a vehicle I absolutely love, and I owe that entirely to their dedication and expertise. I am now ? and will continue to be ? a proud supporter of Tustin Ford?s staff. They?ve earned my trust, my loyalty, and my highest recommendation.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

I had a great experience with Sherry. She was sympathetic, kind, and responsive. In my opinion, she is a real “keeper (keep her)!

Esteban Diaz and Peter Duarte were exceptional hosts throughout our car-buying experience. Their knowledge, professionalism, and friendly approach made the entire process enjoyable and stress-free. They took the time to answer our questions and ensured we felt confident every step of the way. Thank you to the team at Toyota Cerritos for providing such outstanding service.

Everyone was cool and friendly, they managed to get us the best deal we could get. I really appreciate Andres for trying his hardest to help us out close the deal.

Luis Aguirre from HB Jeep helped me out and made the whole car buying process very easy ! I would highly recommend coming in for him.

No nonsense sales of a well-equipped Accord. Thank you! Ali and Steven are Great 😊. Wide selection of Hondas. Check them out. (Word requirements for review.)

Andrew was great!!! Good customer service and sales person. Process went by easy and fast. Happy with my purchase. Nicole was Amazing explained every very well got a good deal with my license plates!!!!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

GREAT STAFF. JOHN NGUYEN AND KRYSTA ARE EXCEPTIONALLY GOOD AT MAKING SURE THAT ALL THE SERVICES AND REPAIR WORK ARE DONE TO THE UTMOST SATISFACTION. I WOULD NOT HESITATE TO RECOMMEND THIS DEALSHIP TO ANYONE WHO DRIVES A NISSAN. KEEP UP THE GOOD WORK!

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

Aaron has been very courteous and professional during my contact with the dealership. He's gone above and beyond in his approach to customer service.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I was shopping for a new Expedition and visited several dealers online, they all had a $5k markup on the sticker prices except Villa Ford, they were offering a $2,500 discount. Andrew Romano followed up on my online inquiry and he was excellent to work with. We made an appointment, and he had the truck I was interested in ready to go, I knew what I wanted and leased the car that evening. Andrew was friendly, professional, polite, and knew the vehicle and the process very well! I highly recommend working with Andrew, he’s great and you won’t be disappointed. About 2 weeks after the sale, and issue came up regarding the finance department, I received no response from finance, so I called Andrew and he had it resolved in a day. Thank you again!

West Covina Audi was a "Excellent Experience ". I can't express how professional and courteous the entire dealership staff handled the purchasing of my car was.

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

Tony & Salvador were great ! They helped me out in getting into my new Ford Expedition!

Excellent service here. Totally professional and very kind. I have nothing but positive things to say about them. Thank you very much David and P!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I came in to buy the Passat that I was leasing because I loved the car so much! They made the buying process painless and pleasant.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.