Used Ford Expedition Max for sale near Morris, IL

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.

We have been buying cars from Star Ford in Streator Illinois for the past 30+ years. Do I like other cars...sure! But what brings me back to Star Ford is the great service you get from the salesman down to the service department. We bought a slightly used car with few miles from them this past April. (2017) We also bought the extended warranty. Needless to say we encountered a "BIG" engine problem. A loaner car was immediately given to us and they started to look for the problem. After 37 days and 2 adjusters my car was returned fixed. No charge. Of course it wasn't as easy as that. Keith (service manager) fought for me to get things covered under my warrenty. I can't thank him enough for that! But you see....he and others are what keeps us coming back. They go above and beyond to make things right for the customer. When looking for a car, I recommend Star Ford of Streator. You can't go wrong. They care.

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

Anthony, Kaitlyn, and Brian were great to work with. This was the easiest dealership I have worked with. I was in and out in under 1.5 hours. Anothny and Katilyn were efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Kaitlyn.

I did not like my experience with the HR woman, snobbish, cold and gave me the feeling my new car I just brought would break down soon if I did not buy her upgrades. Great vehicle, Brian the Rep responded instantly answering any question, I have.