Used 2016 Ford Explorer for sale near Buford, GA

Excellent customer service. Made my car buying experience wonderful.Omar was out standing. Very professional

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

The dealer was courteous and very professional and accommodating everything was explained and proper documentation was provided.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

My overall experience with this dealership and sales associates were very pleasant and sufficient. I was able to take my time in selecting my vehicle and was given accurate pricing info as I had already did my research for the car I was interested in. I wasn't pushed into a car I didn't want or desire after I decline to purchase the original car I went to the dealership to test drive. The associate took the time to look through the online lists of cars within a 150 miles of his dealership and after locating a car that I liked he was able to have the car transferred in from another state free of charge. I was called when the car arrived and made an appointment to check it out and I made a purchase.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

excellent staff quick response and all the information requested was sent. very transparent. I would recommend this dealership to anyone. super friendly and knowledgeable staff.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

Poor and deceitful. Gave me an impression of a car in good condition but later found out that what they said was not true. Vehicle had taillight issues, engine oil at 50% brake pads and rotos messed up transmission fluid was not changed either. Car vibrates during stops. I was told something could be worked out if any issues but that is not true. No one answers the phone nor reply to text messages. Both the finance manager and the salespersons lied to me and that's not good for a business. Now i am stock with an issue that could have been avoided in the first place had they told me the truth.

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

This dealership was professional, friendly and assisted me in getting the best vehicle for me. The vehicle I bought was above my expectations and priced fairly. I would definitely recommend this dealership.

Victoria in the business office provided awesome customer service. Thank you Victoria. You ROCK! Needed information on my extended service plan because my vehicle was disabled and I did not have the paperwork on me . She took the time to find the information for me.

I live in S. C. and was visiting my daughters in Atl when a dashboard light came on. I stopped at Lou Sobh and told the Service attendant what was happening. He checked it out immediately, fixed the (minor) problem and sent me on my way. Nice, personable and professional! His name is Garrett Stryker and he was awesome! Thx Garrett!

The easiest vehicle buying experience I have every had. William was upfront and ensured that everything was working as described with the truck. Scheduled time was meet and I didn't have to wait. Paperwork was easy. All the staff were friendly and helpful. Truck was as described and a great deal. I am very happy all the way around and have nothing but good to say about them. Thanks!

I was in the market for a new car for over a year now. It is nerve wrecking and overwhelming. Decide to buy a new or used. I researched, test drive, and contacted over 20 dealers for information. Until I finally found the perfect car for me at the perfect price, while on the CarMax website in Norcross, GA. A 2023 Nissan Pathfinder SV 4WD with 16,500 miles. Practically brand new and at least under $2,000 and the lowest miles from similar vehicles in my area. One great thing about CarMax is that I was able to scheduled the test drive 7 days in advance. They reserved the car for me, no worries about being sold before my test drive. Another great thing about CarMax is the price advertised is the price you pay. Other than tax, title and registration, no other “bogus” fees are added to the price. I only wish they offered special incentives/discounts like military, first responders, student, etc. But, I am extremely happy with my purchase!!! Shout out to salesman Young!!! He is the first person I spoke to; he got the car for my test drive, and in less than 1-2hrs I was on my way home with a new car!!! In other words, DO YOUR RESEARCH!!!

Called from Augusta Georgia and was inquiring about a Chrysler 300s and they looked out and helped me get into the exact car we wanted and for an incredible price. Unlike all dealerships they are 100 percent up front in everything you don't go expecting one things and get hit with surprises. The finance manager helped me out more than I could ever have imagined and was unexpectedly the upmost honest person I've ever dealt with and fron the minute you get to the lot till when you leave I guarantee you will feel like they want you there and am just not an annoyance like every other place we looked. Everyone from sales to finance made us feel like your leaving there for the best price with the absolute best customer service all around. I can't thank them enough and would recommend to anyone to deal with them. The 2 andba half hour drive was more than worth it and I will be buying from them again and their selection has something for everyone in any price guide your trying to stay in. And their cars are badass with something for everyone