Used 2016 Ford Explorer for sale in Columbus, OH

From first contact to follow thru, this dealership treated my family and I well for our used car buying experience. Mike was quick to return texts and even let us know as soon as the car we wanted sold, only to fall thru, where he then let us know so we could come in and get it!

Paul in service was outstanding. Very professional

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Our salesman was Jose. He was so sweet and helpful, and understood we had a real need for a good vehicle within our budget. Everyone we dealt with was wonderful, especially when they found out my husband was born in Germany and they heard my mother in law's accent. We had a lot of fun with them and we love our car!

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

This car has seriously been the best I’ve owned yet. I am only interested in selling bc we need one with middle bucket seats now. Very smooth. Very reliable. Safe suv.

Gabby was wonderful! We had one day to get a new car, and never have we been able to complete the car buying process with such little stress. Thank you Gabby!

I was the last customer of the day and I felt like I was the first .everyone was so kind and helpful . The facility was very clean

I'm a car guy, first of all. I've been around. My salesman Alonzo was actually working two deals at the same time, but his attentiveness was as if my family and I were the only people there. Very relaxing atmosphere, Alonzo was very professional, and he went above and beyond, even ask ing questions my wife and I hadn't even thought of. I would recommend ANYONE LOOKING FOR A GOOD DEAL ON A CAR, AND A GOOD SALESMAN, GO SEE ALONZO AT CAR SOURCE!!

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Staff were courteous and helpful. Car was exactly what I was looking for and price was right. One star taken away because only one key was supplied. Did not find out about this until I had given the dealer my cashier's check. Cost me $150 to get a second key made, effectively raising the price of the car. I will definitely ask about that before buying any used car in future.

Big S/O to Ryon and the whole Ricart team! I applied on line, was contacted within minutes. Set an appointment the following day. The entire process only took a couple hours. I love my new Escape! I will be telling everybody to shop Ricart ❤️

My Camry was was well taken care of and I'll be back again for whatever I need to keep on the road. If you need a vehicle or service, this is the place to go!

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

Let me start by saying I have been a Mach 1 Mustang fan since the early 1970's when Ford first introduced them. Unfortunately I was only 17 and to young to buy one. Then In 1977 I had the great fortune to be attending college with Jeff Krieger. Fast forward to present day. i saw an ad for a 2004 Screaming Yellow Mach 1 at Krieger. Long story, I talked to Jeff and he said he couldn't do much on the price but he would help with the shipping down here to my house in Florida. Sounded like a great deal, and I got hooked up with the Used car Mgr. Dennis Fritz. Well my wife and I had some issues whether to buy the car and were pretty on and off for about a week. Dennis showed extreme patience and absolutely no pressure over the many back and forth phone calls. Finally we decided to purchase the car. He handled everything and sent down the paperwork FedEx. The the next set of road blocks came up when I took the paperwork the bank and the bank was closed due the pandemic. I called Dennis and he suggested a wire transfer, However the next morning the bank was open but the lady could not notarize the paperwork since I had already signed. Rookie mistake on my part, but she was able to do lose notary. So then I mailed the paperwork and Dennis got everything, and said everything looked good, and now he just needed to find a transport truck. Problem being this was the time of the snowstorm on the east coast and the transport companies he uses were stuck due to the storm Now its the holidays and Christmas and so far they still can't find a transport until maybe next week. So all I can say is Geno is trying to help out while Dennis is on vacation, but so far they both have done a wonderful job. This has just been a lesson in patience, which has run thin on my part at times, but Dennis deserves an A for all he has done to try to help me through this bumpy process. As soon as we can get this shipping issue underway I am sure I will be ha happy camper and highly recommend Krieger ford.

This is my second time buying a car from auto boutique and it’s always a good experience. The costumer service is very good and Missy was very helpful. She was very responsive and helped me get the car I wanted.

went to Jeff Wyler yesterday in Springfield and couldn't have been more disappointed. They couldn't find the car I wanted to see and the car I made the appointment to see was sold 2 days prior and I waz never notified. Everything that could have gone wrong went wrong. What a horrible experience. So finally today I decided to make the hour and a half drive to Auto Boutique. The customer service could not have been more helpful. They even called the night before they closed to let me know that the car was still available and the are holding it until I get here in the morning. This is was the easiest car buying process I have ever had. Ask for Kas, he's the best!!

Everyone was wonderful! Auston Edwards was very personable and answered all our questions as well as explaining all the whistles and bells on the car. He was awesome--as were all the other employees. A very friendly place..

We had a really good experience with Matt Taylor Kia of Lancaster. We were greeted by Salesman Alec Alksnis , he had the Kia we were looking to purchase ready when we got there. Between our bank and Kia's finance department everything was ready to go in a short while. It was a great experience and I would definitely purchase from them again! I love my KIA!

Very satisfied with my experience. They were patient and informative. They were not pushy or demanding like other dealerships I have dealt with. I highly recommend them.