Went in to try to replace my car when mine was totaled. Was greeted at the door asked what I was looking for and any specific features. Josh was awesome. Was able to get me in a new vehicle that day. They even were able to call enterprise and have them pick up my rental from them so I did t have to make multiple trips and could leave with my new car. Great experience.
I recently purchased a new Ford F-150 from Liberty. From the minute I walked in the door I was taken care of in every possible way. My salesman, Lorenzo Martino, was able to take my requests and make them happy. I was able to get out of my lease a few months early and take home a newer model truck with a great deal. I would recommend this dealership, and Lorenzo in particular, to anyone looking to purchase a vehicle.
Lorenzo was my sales person and the amount of professionalism and patience he displayed was amazing. I’ve been dealing with the same dealership for 6 years and I’ve never regretted it. Buying a car is already a tedious job, but working with people who treat you like family always makes the job easier. Pete has done an amazing job with the atmosphere of the dealership. His team is helpful, knowledgeable and friendly. But they are all a direct reflection of who Pete is. Pete you are simply an amazing GM!!! This dealership exceeds my expectations every time! Thank you again!
Received excellent care during my first visit at Liberty Ford in Brunswick. Craig johnson was very proffessional and took his time answering my questions and the entire staff was friendly. my car is back to normal and i feel comfortable and confident recommending them if you are considering them for your next repair.
Thursday I traded in my Cadillac SRX and purchased a Yukon XL Denali. Russ Fisher & Nick Hirzel made sure are buying process went as smooth as possible. The whole team at Classic Ford was wonderful!! They all went above and beyond for us! We were in & out very quickly! They made sure everything was set up & I was comfortable in my new vechile! I would
Highly recommend seeing them!! They will take great care of you! Thank you again guys!!
I came to Mike Bass Ford looking for a car. I came inside and asked did I need help with anything. Sam Ute was able to get me financed and got the vehicle I wanted. Sam communicated with me, and we set up a time for me to pick up my car. If anyone is looking for a new or used car, go over to Mike Bass Ford in Sheffield Village Ohio
Mike Bass Ford was recommended to me by several family members and friends. After my great experience with Mike Bass Ford, I was able to understand why so many people I know recommended taking my car to this service center. Before taking my car into Mike Bass Ford, I had taken my car in many times for service to a different dealership and had to call the dealership after several days to receive any updates. I dropped my car off to Mike Bass Ford on a Tuesday evening and was pleasantly surprised when I received a call the next morning from Jon to discuss the findings. Jon was very friendly and professional from our very first conversation. He discussed and explained the plan to me and made it a point to make sure I had a complete understanding. Jon took the time to make sure I felt comfortable with the plan. After talking with Jon I immediately felt confident that I had made the right choice by choosing Mike Bass Ford. Jon made it a point to make sure he provided me with any updates on the service. As a I mentioned before, I have had unsatisfactory experiences with a different dealership, even to the point where I was uncertain if I would ever buy a ford vehicle in the future. But Jon made for a GREAT experience. He was professional, friendly and very caring. He went above and beyond to make sure that that I was satisfied with the service I had received. Jon is a true asset to his company. Prior to taking my car in for service to Mike Bass Ford I had decided that in the future I would not purchase another Ford vehicle due to bad experiences at other dealerships but after my wonderful experience at Mike Bass Ford, due to Jon’s professionalism and caring personality, I will return to Mike Bass Ford for any service and also feel confident purchasing another Ford vehicle in the future.
My husband and I have relocated to the Columbus area, but I plan all my maintenance on my vehicles around when I am visiting my parents back in Sheffield. Kevin Nail and Glenn Lyons are who I always request when I need work done. They do an awesome job every time!!
We went to the dealership looking at a particular car and actually bought something different that works out better. The sales team were very easy to work with and offered great suggestions. Will definitely recommend them to others.
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