Rob and Nick in service took me in when I didn???t buy the vehicle from there location.i was having problems w Ganley in Norton Ohio couldn???t get anything done.Rob and nick took my vehicle and fixed the problems I was having it wasn???t easy for them but they somehow made it work and kept me happy. I recommend if you have any issue speak to one of these gentlemen they are very respectful and Patient guys 👍🏾
I came to Mike Bass Ford looking for a car. I came inside and asked did I need help with anything. Sam Ute was able to get me financed and got the vehicle I wanted. Sam communicated with me, and we set up a time for me to pick up my car. If anyone is looking for a new or used car, go over to Mike Bass Ford in Sheffield Village Ohio
Went in to try to replace my car when mine was totaled. Was greeted at the door asked what I was looking for and any specific features. Josh was awesome. Was able to get me in a new vehicle that day. They even were able to call enterprise and have them pick up my rental from them so I did t have to make multiple trips and could leave with my new car. Great experience.
I recently purchased a new Ford F-150 from Liberty. From the minute I walked in the door I was taken care of in every possible way. My salesman, Lorenzo Martino, was able to take my requests and make them happy. I was able to get out of my lease a few months early and take home a newer model truck with a great deal. I would recommend this dealership, and Lorenzo in particular, to anyone looking to purchase a vehicle.
Lorenzo was my sales person and the amount of professionalism and patience he displayed was amazing. I’ve been dealing with the same dealership for 6 years and I’ve never regretted it. Buying a car is already a tedious job, but working with people who treat you like family always makes the job easier. Pete has done an amazing job with the atmosphere of the dealership. His team is helpful, knowledgeable and friendly. But they are all a direct reflection of who Pete is. Pete you are simply an amazing GM!!! This dealership exceeds my expectations every time! Thank you again!
I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
We bought a new car in Jan. Kevin was a great salesman. Explained everything thoroughly and went above and beyond to get us the car we wanted!
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