New and Used 2020 Ford Explorer for Sale in Ligonier, IN

Andrew/Keith/Cindy/Scott have always met and exceeded my requests (albeit picky) and expectations with every visit. Prices on tires were the best by more than $250 compared to over 5 local competitors. Professional, kind & courteous, knowledgeable on equipment & parts, respectful on customers wishes. I will continue to take all of vehicles to Max Platt Ford for all my service work and will continue to recommend them to all I know!

So I flew from Washington DC to buy a used car with City Auto Mall, (Yes it is far, but if you have dealt with a lot of dealers, you can sense when you are dealing with the right individuals, and for me that matters a lot). As expected, they delivered the best buying experience I could possibly ask for. Absolutely no pressure tactics. They were extremely straight forward. In particular John Carter: The agent I worked with, was particularly straight forward in dealing with me (which is important if you're buying from out of state). A day before I was supposed to fly in, he called and we went over all the details making sure there were no surprises among us. Even though he was not available on the day I visited to pick the car, he did arrange everything for me which made the whole process stress free. He also followed up after my 9 hour drive home to make sure everything was okay. Ask for him if you want stress free and honest buying experience. Jack: Who picked me from the airport was extremely nice and gave me a little tour by driving me through Fort Wayne and telling me a bit about the history of the town (I know that has nothing to do with car buying, but it was important we had something to discuss for 20 minutes on our way to the dealership). I must say he is a very generous and good man. And if you have to get a ride from the airport to the dealership, definitely ask for him. Alec: Delivered to my expectation, explaining to me details about the car and taking me on a test drive. He made sure to help me go through the process easily so I could set off on time. The finance person was also straight and there was absolutely no hidden fees or unwanted charges. The only thing was that I left the dealership with little gas in the tank. Which was not nice since I had a long drive ahead. But that was understandable because it was weekend and late and their filling station unit was closed but I think they could have done that earlier before my arrival. On the balance I am highly satisfied and will travel to buy from them again. I drove the car to DC in 9 hours and it delivered to my expectation.

Everyone was great! There was no hassling or game playing. Chad was very helpful and outgoing. Ben was straight forward and Derry worked very hard to insure all documents were properly completed as agreed. I would highly recommend Columbia City Chevrolet in IN to my family and friends. OUTSTANDING JOB EVERYONE!!!! 👍🏿

called friday at 200 pm wanted to look a Tacoma talked to derry smith told him i was in fairborn ohio coming to look at the 2009 Toyota I think they closed at 530 pm, with traffic delayed i finally arrived long after closing 630 or 645 Derry and the team were waiting ready to accommodate my request to not only to test drive the tacoma but to stay and finish working the arrangement's to purchase the tacoma, very impressive, i honestly expected to have to return Saturday to look at tacoma and work out the detail's but finishing up long after 830 or so my purchase 160 miles from home that friday night service was outstanding . I thank Derry and the sales team for making a out of state purchase less stressful.

I found my Ford F150 through cars.com and was able to get in contact with a sales association, Jacob Ferguson. The truck was in Indiana, and I live in Michigan. Thus, it wasn't easy or feasible at the time for me to travel to see the truck in person. Jacob took initiative and shot a video with his cell phone of a walk around of the truck. He then texted it to me. It was GREAT service and really sold me on working with the dealership to purchase the truck. He was also quick to respond to all emails and texts and phone calls. Plus, he's in the military (National Guard I think). Lots of respect for his ability to help me. Great experience with Jacob. Oh, and I did buy the truck and had it transported to me in Northern Michigan with no issues. Thank you, Jacob!

I cant say enough good things about Harold Zeigler Ford in Elkhart. Mitch Miller made buying a car easy and fun. He was so helpful and worked hard to find a vehicle that was perfect for me. I never felt pressured. Zeigler's customer service far exceeded the other dealerships I visited. Mitch is the real deal and a class act. I will definitely come back in the future. Thanks Mitch! :)

I had my wife's 2012 Escape serviced,and they did a great job!

Harold Zeigler is a great place to get a vehicle and to keep it serviced. They do an awesome job!

I did have an oil change, tires rotated, balanced and an alignment done. That work was 5 star rating but now I'm wondering about the rest????? In the process I questioned the amount of rust on the bottom insides of my doors (4) an d the tailgate. This is a 2013 F150 ford Truck. They said they would look into it to see what can be done. That was on June 27, 2017. I have called 3 times this week (week of 7-10/7-14). I am still waiting on a return call and solution. I will call daily this next week. And today is 7-15-2017.

My wife and I have always been proud customers of Service Department Managed by Troy Dzialak at Harold Ziegler Ford in Elkhart Indiana. Our experience with the sales department is a totally the opposite. We bought our 2017 Ford Explorer Platinum from Harold Ziegler Ford of Elkhart because of our great relationship with Troy the Service Manager. Over the years of doing business with him there, he has always treated us in a very professional and personal manner, always looking out for our best interests. We've owned Ford Products ever since the 1960s and have been served by a lot of service managers, Troy Dzialak stands out as one of the best in all regards. When it comes to service on the 3 Ford Products we currently own, Service Manager Troy Dzialak will be the one we call first. He is a compliment to Ford and Ford Service. "We will not recommend the sales department to anyone." THIS SURVEY IS FOR THE SERVICE DEPARTMENT ONLY!

AWESOME EXPERIENCE!! Entire buying process was very smooth from start to finish. Purchased Used Vehicle from Dan Tarwaki who made the entire Process go quickly and effortlessly. Their online price was honored and we purchased F-150 thousands Below Book. I will definitely be recommending to all my friends and family.

Had a front license plate holder for my new 2016 F-150 ordered thru Part & installed by Service. Very happy with the professionalism & friendly service with both depts.

I bought a Jeep Compass today. I worked with a great crew who were not pushy at all! They helped with all the paperwork, moving stuff in my car and got a great deal! Great experience

Dan & Johnny couldn't have been more helpful. Dan Hall was in constant contact with me and kept me updated all along the way. I had prior credit issues & most salesmen don't work as hard as he did when they come across clients with problem credit! That wasn't the case with Dan Hall at all. He went above and beyond for several days until I had to call off an Awesome Deal he had worked out for me because an emergency came up which I had to put my downpayment towards. That wasn't Dan's or the Dealership's fault it was my personal issue. Ben Davis Auto Group and Dan Hall greatly Deserve this review because of ALL the Very Hard Work they put into my deal I should have been able to make happen! I will return there when I have that downpayment again!

Best dealer I dealt with for a long time . Thank you so much Jill for very smooth and fast transaction . Came from all the way from Swanton,OH to purchase a car and it was will worth the long drive . The car (Mercedes - Benz) is in perfect condition,

Great service and good experience very easy to work with and good on time. Process was very fast and easy!