New and Used 2020 Ford Explorer for Sale in Menomonee Falls, WI

Needed a door speaker replaced in my 2014 F150. They got the truck in on my appointed time, and fixed the problem quickly. Charles, the service tech, found a way to keep the cost down as well. Couldn't ask for more. Great job.

I made an appt online for the $39.99 Maintenance on my car - arrived early and was able to wait for my car in a nice and clean environment. Customer service was great...all service was completed within 45 minutes along with some recommendations for future repairs.

2014 Edge oil change. service was great was done in about 1/2 hour to 45 min. I bought the Edge there and have had good help every time I have been there.

Even if i haven't bought a car from Boucher Ford I had a great experience. I worked with Terrance and he answered to all my inquiries promptly and professional. I wish more dealers would have individuals like him working for them.

Dip stick broke and they fixed it fast and saved me money by not having to pull the tube.

Everyone there was super friendly. I was new to the area and wasn't sure where to go, but I was comfortable at this place.

I was very happy with my experience. The service was good and everyone was friendly.

My Taurus was towed in for maintenance. Your Service Department diagnosed and repaired my car and returned it to me to my satisfaction. Thank you.

Had the best experience purchasing a beautiful certified Edge Platinum. I drove 3 hours and would do it again. Mark was a complete professional and personable as well. I've boght a lot of cars in my life. My favorite car and enjoyable aftrrnoon. Go see Mark Ford if you want to purchase or lease a vehicle and enjoy the process. Could not be happier!

Gordie Boucher Lincoln & Ford in West Bend, WI truly has an outstanding service department. They have been servicing my 2003 Ford F-150 FX4 Supercrew for 7+ years and their customer service is second to none. The auto technicians thorough workmanship is what truly sets this dealership apart from most. Keep up the fine service and work!! OH, by the way, their service waiting lounge is wonderful!!!!

I went in yesterday because I was having problems with new batteries I put in my key fob. Service just closed so I asked Sales. They asked me if I put the batteries in right I told them yes, they checked, and they were wrong. AJ fixed the batteries in the remote in the car started just fine with the keyless remote 😃. Even though I didn???t buy my car here, I take it here for Service because this is the only Ford dealership I trust.

I was charged over $325 dollars just to splice a couple of wires on wire harness, which you claim mice chewed them. First of all how do you know mice chewed them? Are you pet detectives? did you see droppings? I could understand Squirrel's but mice? Then the mechanic told me to put bounce dryer sheets on the wires?? WHAT ! This is one of the most ridiculous things your so called mechanic (pet detective) said. I left a couple dollars lighter in my wallet and shaking my head at the ridiculous comment made by one of your employees.

We were very pleased with the work was done and definitely in a timely manner. It was very much appreciated. I'm sure we will back for work again in the future. We very much enjoy our 2014 Chevy Malibu we purchased in Dec. of 2016. Also everyone is very friendly and knows their job. Thanks again. Gary & Sue Giese

I called Barb in Service and told her my remote died on my car and could not open or close my doors. I tried replacing the batteries and nothing. She got me in right away to have it looked it. The tech. reprogrammed my existing remote as well as programmed a new one and everything worked again. I have always dealt with Barb. at the dealer in Service because she takes great care of me and my car. Never a hassle, always up front and is the greatest in my book and why I always go back for any work my car needs. She is my go too person for everything and is the best.

Very pleased with their work.... Kept me informed the whole time... Price was about what I expected, I was hoping it would come in cheaper... But I think it was very fair. The important thing is, the work was done correctly.

I brought my F-150 into the service center without an appointment during the week because I had some extra time during the day. Caleb at the service desk was able to get my in for service right away and was friendly, thorough, and professional during every interaction we have. I enjoy bringing our vehicles here for service (my wife has an Escape) because of the quality work, the clean waiting area, and the friendly reception from every employee. Keep up the great work and thank you!! -Ross

After having one of my two family cars finally give out, I found myself in the market for a car. It had been over 10 years since we last bought a car so I was a bit apprehensive about having to go through it. I searched online for several days and looked at several different dealer inventories and made a few visits to area dealerships. A particular pre-owned Ford Edge caught my eye after reviewing EVS' website so I made a trip to visit Eric Von Schledorn in Random Lake. I was able to walk around the lot freely (without being accosted by a salesperson) for a bit, and then Alex Hernandez came out to greet me. Alex was very knowledgeable and friendly and never once made any attempt to be pushy or press a "hard sell" type of attitude, which I greatly appreciated. In fact, he essentially let me "set the pace" so to speak with the whole process. I made a few trips in to see him and test drove a few different SUV's over the course of a week. On one quick trip into the showroom, I was met by the sales manager, John Kovach, who introduced himself and let me know that Alex was off that day, so I thanked John and let him know I would stop in another time when Alex was there. A few days later I did just that and was impressed when John saw me and said hello and remembered my name. All of the staff was friendly and really gave the impression that they care about where they work, what they do, and who they do it for. Certainly not every dealership out there gives that impression, but EVS in Random Lake does. While my wife and I discussed our final impressions after a test drive, Alex was kind enough to take our 4-year old little girl around the dealership for a "tour" and a cookie, which she really enjoyed and my wife and I appreciated the few minutes to talk privately! We negotiated a bit with Alex and John and arrived at a very fair price for a beautiful Ford Edge. The last step in the process was the financing. I was a little apprehensive about that part of it. I needed good terms and realized that was a lot to ask for since I did't have any cash to put down. I was very pleased when working with Noel Janke, the finance manager. Not only did Noel get us a nothing down deal with a great rate and a payment that perfectly fit our budget, he even stayed late on a Friday evening (past closing time) to finish the paperwork with my wife and I. He, like all the staff we encountered at EVS was extremely knowledgable, kind, friendly and dedicated. As I mentioned, it has been a long time since I needed to buy a car. EVS in Random Lake made the experience very enjoyable. We got a great deal on a great vehicle. We didn't buy the most expensive car on the lot....not even close. But we were treated like we did. I would highly recommend EVS in Random Lake and we will certainly buy from them again!

My old "98" F-150 was put to rest (darn emission test). So now what? Play the new/used truck dealership run around, that's what I thought. Not this time! I found an oasis. Grinwald Ford , Watertown. Bill, my car salesman, had just what I was looking for, on the lot and ready to go. In about an hour I had my truck. I love it. Thanks Grinwald for a painless experience

I couldn't be more satisfied with the service dept. Todd and his co-workers had a car available for me to use during the recall work(approximately) 4 -5hrs. They finished in 2 and 1/2 hrs. Chelsea was good in getting me the extended warranty needed for the car. She had all the info and paperwork needed to accomplish it quickly. I have always had a great experience with the people @ Grinwald Ford, and their response to my needs.

This is our third vehicle purchased at Grinwald Ford. We needed to purchase a vehicle quickly because of an accident. Grinwald Ford had the F150 that we were looking for. They put several options we added on fast and had us driving it in 2 days. All the people we worked with (Chad Wickert, John Munzel, John Foltz) were helpful and knowledgeable. Thanks for making this experience pleasant.