Used 2020 Ford Explorer for Sale in Morristown, NJ

For starters Olivia is an amazing people person and when you put her on the sales floor she makes magic happen with her kind, warm personality. Olivia has known about all my car issues over the years and I always said I wanted a pearl white fusion to be my princess car. When she told me she got a job at Maplecrest it was like music to my ears haha! I had a 2010 Subaru Forester that gave me way to many problems & Olivia said Kallen I will make the car of your dreams happen. Not only did she find me a beautiful 2016 pearl white fusion I wanted but that came with a luxury package and AWD!!! That definitely made my parents happy living in Jersey with our crazy bi-polar weather. The Maplecrest Ford of Mendham team was incredible with giving me good numbers and making sure everything ran smoothly as this was my first car purchase ever! Olivia and the team never made me feel pressured in any way & they were always more than kind to me and my family. I will FOREVER recommend Miss. Olivia DeMattio!!!!!!!!

1 review 9/25/2017 My experience with Charles Countryman at Maplecrest Ford couldn't have been any better. I contacted Charles with a very vague idea of what type of car i wanted. He listened to my needs and sent me what he thought would be a good fit. I fell in love with the second car he suggested. Because i live far from the dealership, Charles helped me over the phone through the loan application process. Once all of that was complete, i made the 2 hour drive to the dealership to pick up my car. Charles met me there, offering me and my sister snacks after our long drive! He made the signing process as quick and easy as it could possibly be and helped me set up insurance online. We were in and out in about a half hour. Who knew car buying could be so simple?! Charles is knowledge, thoughtful, and truly wants the best for his customers. I would recommend him to anyone looking for a reliable and affordable car!

During my husband and my visit to Maplecrest Of Union, we learned a lot from our salesperson, Joseph Opoku. It is wonderful to find a salesperson, so knowledgable, patient, understanding, helpful and not always wanting to hear the sound of his own voice. He actually listened when we talked. Let me just say, "THANK YOU JOSEPH". I am loving my vehicle. I had the opportunity to use the SYNC Connect this morning to remote start my car from my phone. 'FAN-FREAKING-TASTIC'!!!! and the Blind Spot Indicator.....Awesome!!!. Let me take the opportunity to say that our salesperson, Joseph Opoku was Excellent, Excellent, Excellent. Did I say that he was Excellent, well In our opinion he was Exceptional. Please, visit Maplecrest Of Union for all your vehicular needs, ask for Joseph Opoku, you will be in capable hand.

car in for service they were quick in and out and wash my car to.the new management in service department Rob is amazing hats off to him 👍🏻

I worked with Gene P in October of 2016 to purchase my new-to-me 2013 Audi Q7 TDI from out of state. He was upfront about everything. We were able to quickly work out a deal that was fair to both parties. I was not charged any unusual fees or anything which is also a positive. I took possession a few days later. I would recommend that you do all of your homework on your desired vehicle beforehand, work out any logistics and bring your own financing. It seemed, to me, to make things easier on everyone. Would I recommend Auto Holding to a friend or family member? Yes. The inventory, according to them, seems to be pretty fluid. So, I would also recommend that they be ready to buy if you see what you want in your price range. Their mission is to move cars, not play around with people. That’s not a slight against them, but advice to the potential consumer.

Yohanseh LLoyd was an amazing salesman from start to finish. I came in interested in viewing a car that was not available on the lot. Yohanseh LLoyd found two cars that were similar and had me test drive both. At this point I told him I would be looking at other dealerships and I wished him a good evening. He called me several days later to inquire whether I had chosen another vehicle and encouraged me to come in again. I stated I was interested in a car at the Edison location and he actually drove it up for me to test drive. When I didn???t like it he smiled and asked me if I was interested in test driving the other cars from earlier in the week. Throughout this entire process he was professional, respectful and most importantly patient. I test drove a wonderful certified pre-owned car but it didn???t have leather so Wagner the finance specialist said we could certify the one I liked in black. Wagner found me financing within a month of repossession and worked with six banks until he got a ???Yes!??? We went to close and the vin stated the car was blue. I told Wagner I thought the car was black and was unsure if I wanted it. We went out to check and the car was midnight blue. After working for an hour to find me financing I stated I didn???t want the color and left. Wagner was extremely polite and said we could take a day to think about it. Both men were working with a woman who was struggling to find financing after a nightmare of a voluntary repossession. They didn???t have to be polite or professional but they were. I struggled at the closing with references and Wagner brainstormed with me to find the appropriate people to use as references. They were consummate professionals and found a girl financing with a 530 credit score. Go see my boys. They???ll make it happen!!!!

I have been purchasing FORD vehicles from Wayne Ford for 20 year's. I recently traded in my Ford Explorer and purchased a Ford F150 Lariat 4x4. I love my new truck. My experience with Vernon was excellent. Vernon was very honest and caring. My process was very easy. It was great to see that I was recognized and remembered from the Wayne Ford Staff, especially by Troy. Wayne Ford made me feel like Family and ONCE AGAIN made my visit comfortable. Wayne Ford will FOREVER be my Ford Family.

Shopped on a Saturday with my son "just to look" and see what was out there to replace my ailing 2000 F-350. Tania walked us around the yard,we drove a couple, no hard sell, just a very pleasant experience. No disappearing act that you get from every other dealer. Found a truck I liked, came back on next Monday and made the purchase. Very satisfied.

I needed a new car to replace my old one from college and Luke was amazingly helpful. He took his time to show me my options and worked with me so that I could stay within my budget and still get the vehicle I wanted. He was knowledgeable about all the new features in my car (my old one was from 1997 so it didn't have anything fancy in it) and took the time to show me how to use all my new features so I didn't feel like a dork trying to figure out all the cool stuff in my spiffy new ride. I'm so happy I went with Wayne Ford and I'm even more happy I had Luke as my salesperson. It's been almost a month and I'm still on cloud 9.

We were simply browsing, looking for an inexpensive car simply to use for the commute to work ~ 100 miles a day, Hector approached us when we went into the sales office for information and very efficiently gave us our options for available vehicles. He was unassuming in his approach and listened to what we had to say. At the end of it we drove out with exactly what we needed. A thoroughly good experience, thank you!

Back in 2014, I was car shopping around the Passaic and Bergen County area. And a lot of non-luxury car brand dealerships were rude from the start and presented ridiculous deals. I drove along route 46 and made my last stop at Fette Infiniti. I was skeptical at first because it wasn't my day and it was a luxury car brand dealership. Boy, I was shocked, I walked in and the front receptionist greeted me with a happy welcome. Then I met Ray Ford, he presented and assisted me throughout the process with a humble approach. Ray knows his stuff on all the car models from top to bottom. Now when it came down to multiple offers, my jaw dropped, I told my wife to pinch me, because I thought I was in a dream. All the offers were GREAT. Ray Ford got me into my first 2014 Infiniti QX60 and drove off the lot that same night. Also, I have to point out I had my kids with me that day, and Ray, he's family friendly. He showed my kids the lounge area, and provided them with refreshments like soda juice cookies or water and changed the TV to cartoons, which is Awesome. From there on, my loyalty with FETTE INFINITI grew. That is in 2015 I came back to get my wife a car a 2015 Q50. Then, in 2017 I came back again and got a 2017 QX60. And now 2018, I came back got my wife another car the new QX50 2019. FETTE INFINITI makes you family and loyalty is superb, this is why I come back, they're the best. Ray Ford is a real genuine humble guy, that I highly recommend to all if you looking for a car right now. I had to share my story because it actually happened and bumped into a dealership that really treats you like a family that's what's important. Thank you Fette Infiniti and Thank You, Ray Ford I met Raphael Mirasol in 2017. Great individual, he always carries a smile, with a positive vibe and energy. He's an awesome salesman and very helpful. He got me into 2017 QX60 and today a 2019 QX50. I'm so loyal to Fette Infiniti, that I don't see myself going elsewhere. Fette Infiniti is simply the best, especially there deals. Deals that you can't refuse, it's a dream that comes true. If you car shopping right now don't hesitate just go to Fette Infiniti. I highly recommend Raphael, he's a family friendly guy and he'll take care of you. There's something about Fetti Infiniti that they treat you like family and take care of you. Thank Fette Infiniti and Thank You, Raphael

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Jeff is an exception to the car purching Salesperson, very patient, knowledgeable of his various models and goes beyond customer satisfaction in all aspects customer service. I've been a Mitsubishi owner for 8 different purchases and I must say after finding this dealership and my New Sales consultant I will be referring them to my family and friends as a No Gimmick No pressure Real type of car buying experience. Thanks again to Jeff for a great New car experience..:)

Dead battery in a 2010 Escape, discovered as Winter Storm Jonas began. After the shoveling, I called Family Ford and applied the trickle charger. Family Ford said come one in, we have lots of batteries, already charged. I was in and out in less than an hour....even while crew was shoveling the parking lot. Always friendly and professional, this service department takes good care of me. I like that they do not try to sell me what I don't need. Claudia kyle

I recently leased a 2017 Jeep Cherokee and came to the dealership with a predicament. I had thought I was only 400 miles away from being over and had about 9 months left on my lease. Turns out that I only had 10,500 a year instead of the 12,000 I thought I had (thanks Dana Ford in Staten Island for screwing that up!). Even with all of that they were able to work out a fair deal and I left happy with my brand new car! My only qualm was that it took a very long time (was there 5 hours), but that happens with leasing a new car so not too upset about that. Overall I would highly recommend the dealership and it's staff at both Jeep and Ford.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Best experience in a dealership. We were just looking around and because of the great deal offered to us by our sales professional (SHAQ) together with his manager we went home with a new car! Two thumbs up! 👍🏻👍🏻

Albert De Jesus was amazing helping me and guiding me for the best decision I will highly recommend Alberto for his services great job Alberto !!😀🙏🏻Thank you

My 2016 Ford Explorer lease was up and I was very indecisive in what my next vehicle would be. I went to a different dealership looking for a midsize SUV before coming to Koeppel Ford. I was left with a lot of doubt. When I first walked into Ford, Marcus greeted me with a big smile and a lot of enthusiasm on helping me out. Even though we walked in moments before the dealership closes. Needless to say Marcus and Engin made my whole transition with returning my leased suv and leasing my new 2018 Explorer great!!! I???m so happy with my decision on staying with Ford!!!