Used 2021 Ford Explorer for sale near Forney, TX

James,my sales rep was patient and understanding of my needs. He was making sure I liked the vehicle and that it was comfortable. He knows a lot about vehicle. Anthony, the finance rep was knowledgeable.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Walter took the time to help me find the right car. The process was smooth. During the finance process, it was clear and straightforward. No haggling. I appreciated that.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Charles did fantastic! Amazing service, stayed late for us! Great communication and we will definitely be back!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Ricky was super helpful through the whole process. When I asked for the Carfax he got it instantly. I really appreciated that I was given some space to examine the cars by myself. But if I ever had questions Ricky was always quick to help out. From start to finish, this was the best experience I ever had at a dealership.

Me and my wife had a great experience with all the people at Ally, our sales person Maggy was especially pleasant and helpful, overall we had a great experience with Ally and love the car we got which was a 2017 Genesis.

I highly recommend this place. the entire process took less than 45 minutes and i drove my new car home.

We visited NTX Auto to look at several Audi’s That they had listed on cars.com. Azmat and the manager (I don’t immediately recall his name) We’re very attentive and helpful during our visit… with no high pressure sales tactics. While there, we also had the opportunity to look at a number of other vehicles that had not yet listed on cars.com. While there, we also had an opportunity to see the level of work that they perform in setting cars up for maintenance and addressing anything needed prior to the car being listed for sale. Although the car we came to see, did not have all of the options that we were looking for, prices were VERY reasonable, and they had a good selection of vehicles. Even though they didn’t have the ideal vehicle in stock, they were more than willing to bring in one that would work, even from out of state, to help us find the right vehicle. We were treated with the utmost respect and courtesy during our visit and, even though we found the ideal vehicle elsewhere, the level of respect was unparalleled compared to other dealers and dealerships that we visited. I highly recommend NTX Auto and will visit them first the next time when I need to purchase a car.

I saw a 2014 Silverado LTZ that had all the features I had been looking for. I set my mind to drive up and look at the truck (I opted not to transfer as I had family in the area I intended to visit). The hold process is GREAT. It's a quick click and I knew the vehicle was going to be there after I drove the 3 hours to look at it. I worked with Chris Biggs and he was great. We talked options on the truck and for financing (they beat my credit union's offer). He was incredibly friendly to be around and my wife and I thoroughly enjoyed talking to him as we waited on our financing offers. He was thorough in making sure we had all the facts and options. If I had anyone in the area looking to buy, I would send them to Chris in a heartbeat. Then I know they'd have a good experience and be completely taken care of.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Great service! Destiny was very helpful and the sales manager got me into what I wanted! Great spot

Awesome place they made it super easy and stress free straightforward I received an amazing truck for a great price

I took my truck to Town East Ford and had a great experience. Dustin Bingham did an awesome job, getting me in and out and taking care of my truck.

I purchased a 2020 Lexus IS 300 from Strategic Auto in November 2024. I waited med to post a review just make sure the car wasn’t a complete lemon! However there are so many good things I can say about these guys at Strategic Auto. I wanted this car so bad, and after processing the paperwork I was short on my down payment. They showed me something else and I refused it and they didn’t try to pressure me to get something else and I greatly appreciated that! I said to Sam that’s my Lexus don’t sell it! Came back 4 days later and got the car. They are so friendly and helpful. Anytime I need them to look at something they are always willing to help me if they said they were going to do something they came through! I told Sam and Byer we’re friend’s forever!

It was a very good experience. The representatives were courteous and the work was professionally done. The work was done in a timely manner. I was completely satisfied.

Rafael help me get the car that I wanted, fast and easy. I would recommend getting a car here.