Used 2023 Ford Explorer for sale near Fairland, MD

Thank you I much for my birthday present! Will was fast and reliable and well informed. The transaction was efficient and easy and the customer service was amazing. My situation was less than desirable and I was blessed with a brand new car with not much to offer! They will make it happen.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

Excellent service. Employees are exceptional. Even on their day off they took the time to attend to me and be sure that I would find what I was looking for. Lender is very charismatic and professional. I recommend the dealer 100%. Thank you very much Pete and Eric for your excellent service.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Great experience and service. Wonderful staff. Michael Zeller is such a great sales person. Worked with me in helping find the right car for me. I highly recommend him.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I had a great experience at Eastern Motors today. Jason was very helpful and helped me find my dream car.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I recently had an unexpected situation with my 2024 F-150 that required service attention. While it was frustrating to deal with, it was not a reflection of the vehicle’s performance, but rather an external issue that needed to be addressed. I absolutely love my F-150 — it has been an amazing vehicle and I continue to be very happy with it. I went to Waldorf Ford and spoke with Kira in service, and she completely changed the experience for me. She listened carefully as I explained my history as a long-time Ford customer — purchasing vehicles, warranties, and servicing exclusively through Ford dealerships. She was professional, empathetic, and proactive from start to finish. Kira took the time to thoroughly review everything and told me she would see what she could do. I never felt rushed or dismissed. I felt valued. By the time we were finished, she had worked hard on my behalf and delivered a resolution that restored my confidence and reminded me why I continue to choose this dealership. That level of customer service matters. It builds trust and loyalty. Thank you, Kira, for going above and beyond. Waldorf Ford is fortunate to have you.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

Mike Zeller was an absolute pleasure to work with for the purchase of my new F150. Knowledgeable, quick and pain free!

You know you are having the best Car Sales experience ever, when it has been over a month since your sale/purchase was made and yet your Sales and Management Team are still reaching out to make sure that with holidays, inclement weather and anything else unexpected?that all remains ?excellent, and exceptional!? The same way it was when I drove off the lot! Moe, Ramon, and the rest of Koons Ford Falls Church took such good care of me, and still are! They are the most professional and courteous sales team I?ve ever worked with and if you haven?t had the pleasure of purchasing a new or used car/truck/suv from them?I highly recommend you give Moe a call or an email! You will not be disappointed! A++++ Service that continues past the sale!

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

A sales professional named Kevin helped me get a great deal. He was very professional and courteous. When the bank wasn’t cooperating, Tony stepped in and got me a deal with a better interest rate than the bank was offering. This saves me almost $9k over the course of my loan. Tony also replaced the key fob with a new one, which I’m sure isn’t close to cheap on an Escalade. The lounge is very nice, with free coffee and water. Shuttle service is also provided.

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

This was the best experience ever. When I tell you the entire process was so smooth and the jeep looked even better in person I truly mean that. It was everything I wanted and I truly had the greatest advisor, Angela Collins. She texted me, she called me and was very prompt sending me the paperwork so we could start the sales process. It also helped that she was so fun and funny, any nervousness I had when I walked in disappeared the moment I met her. She’s now my best friend in my head so make sure to ask for her! Oh, and did I say the dealership is so clean and gorgeous?! Talk about a luxury experience all the way around.

Everyone at the dealership was super nice and specially Clarity our sakes rep. Had pretty much everything done before we arrived and got a great deal.

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

Dealership had great customer service and it was very pleasant. Everyone was super nice and respectful

Just purchased m 7th truck from general manager Dennis Koulatsos. I've been buying trucks from Dennis since I first met him in 1991. He is the consumate professional, and I've referred all of my family members and dozens of friends to him, and he's taken very good care of all of them. Dennis is fiercely loyal, a man of his word, and he always goes the extra mile.

Great experience friday night. Very professional and got us what we wanted at a great price. Not pushy at all. Very fair and easy to deal with. 3rd vehicle from Koons. Any new ford I buy will come from there.