Used 2023 Ford Explorer for sale near Grayslake, IL

Trying to buy a car was stressing me out. Finally found the one at Wickstrom Auto Group. Michael K was my salesman. He made the whole process smooth, efficient and quick. He really cared about making sure all our questions and concerns were addressed. Great teacher of the car and its abilities. I would highly recommend Michael. We will definitely return to him for future vehicle needs! Side note: The most beautiful facility to purchase a car as well!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Bought a 2022 Bronco Sport. Just love it. Joe delivered it today. He stayed and helped me setup the FordPass. Thanks Joe L. & George in finance.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Dan P and staff took great care of my maintenance needs on short notice. In/out quickly. Thanks guys!!!

2022 Mazda cx-5. I bought a car from Hubert at old orchard Nissan. I was looking for a really good payment since I’m still in school but Hubert and the team made sure I can get to the payment that I need. Thank you great work!!

Having recently purchased a 2024 Kia Seltos at this dealership, I can relay that it was a pleasant experience. Kyle Miller knew his inventory and found just what I was looking for, after listening to me. Every effort was made by him and other personnel to assure that I was comfortable and that details were explained to me. There were no high pressure tactics used. Even after my first choice car got sold the evening prior, I was shown a similar vehicle with most of the same features, and at a lower price point.

Julian was a great experience and very helpful liked working with him and his management

Great place to buy and have your car serviced. Great communication and the people are great

Ive bought many cars from many dealerships. This one was one of the easiest of my life. They were attentive, honest, and very helpful.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

The staff was knowledgeable and helpful. A part needed to be ordered for repair. The problem was corrected when I picked up car.

We were greeted immediately by a technician. Service was identified with an estimate of delivery time. Additional service was scheduled and we were directed to our car

I bought a 2023 Hyundai Santa Cruz SEL Premium from Mike and I am very please with the truck and the incredible service he displayed. I live in Fairfield Illinois which is about 5 1/2 hours from Highland Park and treaded having my wife try to navigate through Chicago traffic. Mike offered to drive the truck 55 miles south so we could avoid the traffic. That gesture made the deal happen. I trade every 65 miles and I will be back. Thank you.

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

We really appreciated how dedicated the staff at Huntley Ford were. We spoke on the phone and visited to check out a few vehicles with Daniel. He was very patient and wonderful to work with. Although we didn't purchase a car during our visit, we would recommend that anyone visits the dealer for a great experience.

Great easy place to get you a new nice car great people working there

This is a longer review, so you may want to find a comfy chair and get settled. Hydrate if needed. Stretch first. We’ll wait. We came in to buy a Jeep Grand Cherokee and somehow walked out with so much more — including a valuable life lesson about always accepting free popcorn. Let’s start with our salesman, Jake. He was refreshingly… normal. Not pushy. Not lurking. Not hiding behind a potted plant waiting to pounce. We were originally just at the dealership to get our old clunker serviced, and Jake bravely approached and asked if we needed anything. From there, we had the usual small talk, test drives, and all the classic “so what do you think of this one?” moments. They didn’t have the exact Jeep we wanted, so they went out and got the one that checked all of our boxes. Jake got it to us almost as fast as a Jimmy John’s sandwich which is impressive considering this was an entire vehicle and not a turkey sub. Then came everyone’s favorite part of buying a vehicle — the financial reality portion of the program. You know it’s about to begin when they offer comfort items like popcorn, water and soda. That’s when you realize this is not a negotiation… this is emotional support snacking. For reasons we still cannot explain, we declined the popcorn and bravely entered the pricing discussion unprotected. During our otherwise calm back-and-forth conversation, a nearby customer began expressing their feelings… loudly… and with extremely creative vocabulary. We’re talking colorful. You could have painted a full mural with this guy’s monologue. If passion were measurable in decibels, this guy was setting records. This is when we realized our true mistake — which had nothing to do with buying the Jeep… and everything to do with declining the popcorn - as we were clearly also getting a live theater performance. The entire staff handled the situation with impressive calm, professionalism, and patience. Special shout-out to Brandon for composure that deserves its own award. Possibly a medal. Maybe a parade. A few days later, it was time to sign on the dotted line — which brought us to Bob. Bob was so entertaining and engaging that we temporarily forgot we were making a large financial commitment. I’m fairly certain that’s a rare and valuable skill that has been crafted over many years in the car business. Before you know it, Bob will even have you signed up for the VFW and guitar lessons. He’s that skilled. Finally, pickup day arrived. This time we were prepared. No more popcorn-related regret. We secured the Jeep… and the popcorn. Order has been restored. Lessons have been learned. Highly recommend Jake, the entire team at Miller Motors, and the popcorn.

So refreshing to finally find a honest and fair dealership. Jimmy my salesman was the BEST. Great communication, help and he made the whole purchase experience Great.