New and used 2026 Ford Explorer for sale near Franklin Park, IL

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

I purchased a Ford Transit van with Woody and Wickstrom Ford. My experience was 1st class. I own my own appliance sales and repair company and have bought several vans in the past. Woody and Wickstrom were the most professional, and most accommodating dealership I have dealt with. I will be recommending them to ALL my contacts!!!

My warranty work on my Mach E was done with their usual professionalism and courtesy. My only complaint is that when I received my car back (driven by a porter from Rohrman) the radio was so loud that I was afraid it would blow one of my speakers. That would certainly have been a repair out of their pocket. Please try not to send out a porter that is he]ard of hearing.

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

I had a great buying experience. No hassles just upfront details that made my f150 purchase a lot easier. Matt my sales guy was very helpful and no question was too much. Great communication and follow up. The manager is also hands on and makes it a priority to insure you’re happy with your purchase. Mr T Cee

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

We went in to test drive a ford mustang convertible. The dealership had a great selection. The buying experience was fantastic. I highly recommend the dealership and specifically Mark & Joanne.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

Service department is great. Knowledgeable and do what they can to take care of their customers.

First time bringing my truck in , even though I didn’t buy my Raptor at this dealership, I wouldn’t hesitate using this place again. Very fast and professional, and they had my car running like new in less than 24 hours.

My experience w/Highland Park Lincoln has been quite satisfactory....expecially the Service Department. But, it is a thirty seven mile drive to get there.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

Bob was amazing. He made things extremely simple and was transparent and clear on this transaction. He was knowledgeable of the vehicle and gave me options.

Plat tire on pickup. Towed to Ford. Purrchased 2 tires amd had them put on vehicle. Prrompt service and price not bad at all as got 2 tire and mounted.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

Rick made my buying experience very easy. He was very kind, knowledgeable, and answered all my questions.