New and used 2026 Ford Explorer SUVs for sale near Mansfield, TX

Service in and completed in a timely manner with winter weather effecting the area. All service requested performed. Rideshare provided to and from dealership. Service Advisor kept in touch.

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

The whole experience was quite quick and everyone was friendly. The Salesperson answered all my questions and also showed me a few things I did not know about the truck. Financing agent was friendly, it did take a couple of tries for us to come to an agreement on the amount, interest, and length. Great options for warrantee coverage! I only have a very minor comment. The detailing was a little light which is not too big of a deal for me since I go through and reclean everything to my standards. I will definitely buy from here again if the opportunity arises in the future! Thank you

Great customer service with updates and pictures of repair. Free complimentary ride to and from home. Free car wash. Extended warranty on car worth the cost. Great job!

Good service and personnel. Entire process went well. Waiting area was clean and was able to get additional parts in the process. Will pick up parts on 1/30/2026

The service there was fantastic and fast and everyone was super friendly 10 out of 10 will be returning

Fast and friendly service when it comes to buying a car. Everything was prepared and ready when we walked in the door. Excellent customer service and will definitely be a return customer for my future needs.

Leo made the buying process as easy as possible. I didn't feel any pressure, and he is clearly passionate about what he does. I will be buying from him for my whole family.

My Uber dropped me at the Dealership from the Airport and in 3 mins my sales rep I had been exchanging emails with met me at the door! My New 2026 Maverick was out front waiting for my arrival ! My sales Rep let me take it for a 3 mile test ride ! We came back and he introduced me to the Finance Manager ! We sat down and in 2 hrs. from my arrival I was on my way to Houston ! Best new vehicle purchase . I ever had ! Donald Pete

Donovan was absolutely wonderful as usual! He?s always cordial polite and informative, and I just like the way that he takes care of his business.

Just had my F-150 in at Grapevine Ford due to failure of the LoJack system. Our service manager, Daniel, was a tremendous help in getting the problem sorted out and solved, to my complete satisfaction. Work was completed in a timely manner.

Great communications from my service advisor while service was being performed. Plus they a nice waiting room for customers to use while waiting on service.

From the moment of contact with the service agent he was friendly and helpful with all questions regarding my scheduled service appointment on my vehicle.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Overall good process. One item I would have preferred was to be taken to an office or room when negotiating the numbers instead of on the showroom floor.

The employee did a great job. The Android auto was fixed. My is in good shape now.