Used Ford Explorer for sale in Albany, NY

Make sure you do your own research when buying an electric vehicle here. The dealership seemed a bit unfamiliar with all the features of their own car they sell and different staff will give you completely different answers. We had tested other cars and knew this is the car we wanted. After finalizing transaction and taking vehicle out of their lot, the car wasn't even charged completely only to 52%. They had no one to go over the vehicle that day and the charger that comes with the car wasn't even placed in the car and had to explain my disappointment for them to realize. The finance process was smooth and the availability for appointment was good.

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

I was there for inspection for my car and the person who took care of my was very nice and friendly .

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

I have a 2009 Jeep Compass that I was told was not worth repairing under my extended warrantee by Goldstein Jeep (where i bought it new). I took it out of there and contacted Armory to see if they would work with me. Yes, they did and agreed with me that my Jeep was worth putting a little money into. They have done an outstanding job and have gone above and beyond to work with me to keep my favorite car on the road. Mike Murphy, my service adviser, has been very helpful. Yes, I've had to leave it a bit longer, but it's been worth it - parts for something this old are not readily available. They have done much of the work under my extended warrantee, saving me thousands of dollars. Armory and their staff has won my respect and I will continue to do business with them. Finally, a car dealer with a service department that cares about the customer, not trying to get them to buy a new or replacement car.

Best car for a long ride especially with multiple people. Quiet inside. Lovely interior and very comfortable. The power with the turbo is awesome but it does kick a little when engaging. Very nice looking vehicle. Sits up but not too high you have trouble getting into.

While searching through many dealerships to find the most practical and perfect vehicle, the team at Armory were by far the best I've ever encountered. Andrew Watson-brink my sales consultant worked patiently with me to ensure I would find Exactly what I was looking for. He's professional and down to earth, honest and diligent. I've experienced the most comfortable car buying process at Armory and strongly recommend doing business with the the entire team. I will be back for my next vehicle.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

I always have a good experience your service department.

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

This was very customer oriented. The customer service was one of the best I have ever incurred. The paper work was a simple step. The sales personell was very pleasureable to deal with. I would recommend this dealer to anyone who wants to be treated royally. Thank you all for the great service.

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

The new facility is a pleasure to bring my car to for service. Everyone is extremely accommodating. The wait room and restrooms are spotless and comfortable. The refreshments are welcome. Even the payment clerks are jolly! All around pleasant experience for a less than pleasant chore.

This is my 2nd car from the Latham office and this service is the best. The transition from my 1st lease to my 2nd was very smooth with no pressure. My 1st lease was in 2015 for the Nissan Rogue and I was ready for another. I was able to Meet up with Marc Vrigian who made the experience very easy. I told him the car, color, and options I was looking for and with in no time he had the exact model I was looking for parked and ready for a test drive, with no pressure to upgrade to a vehicle that did not suit my needs. The SUV was a perfect match and provided me with upgraded standard features that did not come with my 1st lease. During the time I was waiting for the paper work to be generated he was able to give me a tour of the new facility including the service center since it had been upgraded since my last visit in 2015 which was an impressive improvement . All in all a great experience 5 stars all the way

I had a really good experience with this dealership. Everybody was kind and friendly and helpful. Things worked very efficiently. The Facilities were nice and bright and comfortable. I appreciated how the finance manager went over the details of the financing for my new vehicle. She answered many questions of mine thoroughly.I would definitely recommend others to go to this dealership.

My review on the 2021 Ford Explorer XLT model is that this is the SUV I ever owned also is my first SUV but to say that things I really like you said 360 Copilot cruise control it stops for you automatically slows down for you automatically drives for you automatically what more can you ask for it's got comfortable seats my seats are heated my steering wheel is heated I've got a moonroof that's beautiful when you open it and it's huge it's double moon also 300 horsepower keeps up with the Mustangs and the Chargers and the faster vehicles that are out there on the streets but it's also a family vehicle so I don't like to get on it too much but it will go over a hundred miles per hour easily overall I give this a 9 out of 10 and the only reason why I don't give it a 10 it's because it gives a stupid beeping noise if you walk out of the car with the keys in your pocket and it's running and it's done that to me many a times

If you are looking for amazing customer service and a great deal at an affordable price you NEED to see Victoria McLaughlin, Will Thorpe, and Michelle Hamel at Metro Ford in Schenectady. Being a mid-20 year old I know the constant feeling of struggling for that next paycheck; I thought getting into a car would be nearly impossible. Michelle, Will, and Victoria made me feel comfortable and confidant with the multiple options that they gave me AND I drove off with a 2017 Ford Fusion! There was no feeling of pressure to sign or commit to anything, they worked with me with the budget I had, and give me honest prices! Their friendliness, professionalism, and intelligence was so refreshing that I am/NEED to recommend them to everyone!! Thanks again guys!!!

Originally wanted the ST, but after losing everything in Hurricane Ida my finances were not where I needed for the ST. But I was shown the Timberline and hastily I agreed. But after a few weeks I was truly shocked at how much I actually loved this truck. I never thought a 4 cylinder could survive my hard driving style, especially since my last two cars had 400HP, but I was pleasantly surprised to feel extremely comfortable with the 300 HP eco-boost engine! When this lease is up even though my finances should be back on track, I'm pretty sure I'm going to be sticking with the Timberline!

The whole staff were friendly and energetic and treated me like a family member. Thanks again for your concerns. I'm very excited to know Metro Ford gave me a New beginning. Thanks again

Didn’t buy car but very nice people near me helped me look for a car around my budget they were awsome great respectful would recommend for anyone

Took my Ford Fusion to Metro for an oil change. Quick, professional service, excellent experience. I am happy with the car I bought there and the service is always excellent.

I could not be more pleased with my experience at Mohawk Honda and my newly purchased vehicle! Everyone I interacted with at the dealership was incredibly friendly and helpful. It was the first time in my arduous search for a vehicle that I felt like people were actually trying to help me. I felt that my needs were listened to and accommodated. They were flexible and really went out of their way to enable me to complete my purchase. I could not be happier or more satisfied with the process, deal, and car. They truly did everything in their power to help me purchase the vehicle I wanted at a price I could afford, and I could not be more grateful. I have a lot of confidence that the vehicle I purchased will last me for many years to come, but when it's time to purchase again I know I can have peace of mind at Mohawk Honda. I will also likely be recommending everybody I know to purchase through them. Everyone I worked with and interacted with was personable, friendly, and helpful! Not at all what I would have expected from a big dealership, so it was a pleasant surprise. Thank you again!

I have been a Ford driver for very many years and have owned Mustang GTs to F-250s.I love the styling, drive, comfort and power. I'm most impressed with the comfort when towing my boat. We live half the year in Coastal North Carolina and half is SW Florida, so our boat commutes between the two. Switching from an F-150 to the Explorer I was concerned, but the Explorer handled the job without any problem.

I operate a wheelchair van & the exit/ramp door malfunctioned. Being somewhat of an emergency, I called Zappone Service& received a next day appt. Upon inspection of the issue by the Service Mgr and Mike the technician, my repair issue was corrected within several hours at a very reasonable cost. All members of the Zappone staff that I came into contact with treated me very well & made my wait comfortable. The majority of dealers will not even consider repairs on a wheelchair van, but if you operate one and need repairs excluding the ramp system, Zappone cannot be beat. The Service Manager is a great guy to deal with.

Awesome ride. Plenty of legroom. Best SUV I have ever had. The captains seats in the middle row make accessing the rear seats easy. Seats are very comfortable

Very quick getting my inspection done. Friendly staff.

Drove from 2.5 hours away to complete a new car purchase. I've bought and leased over 20 cars in my lifetime and this was by far the best experience ever. Rob was upfront, wasn't into selling but earning my long term business. Very happy overall and LOVE my new car.

Overall a good experience with Mike at Crossroads Ford. It was the only dealer in the area that had what I was looking for in a truck and Mike came down to meet my budget. Communication after the initial point of contact could have been better but otherwise I’d recommend buying from them.