Great service department very knowledgeable and friendly service advisor my service advisor listened to what I was talking about and understood my concerns best experience I have had in any service department
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
Clint and I communicated only by email. I told him what I was looking for and he assured me it would be no problem getting the vehicle I wanted. It is a 2018 Ford Escape sel with white platinum tri-coat paint. I told him I would be in on October 31st to finish up with the details. He had all the paperwork ready when I arrived. I could tell from our email discussions what type of personality Clint has and knew he was the one I wanted to purchase my vehicle from. He is honest and straight forward and not the least bit pushy. It has been the best ever car buying experience I have ever had purchasing a vehicle. Definitely would recommend lint to others who may be looking to purchase a vehicle.
Very beautiful and room SUV.
by Daveww from Woodbridge, Va
January 5, 2019
The Ford Explorer Platinum has a very beautiful exterior that has the look of a true SUV not a roller skate like some of the SUVS out there.
I have been to Desoto Automall before . The guy I talked to then said he would keep me in mind when looking for a truck for me . I never heard from him again. Then a couple of weeks ago I took some of my cows to the market. I thought I would stop by Desoto Automall again to see what was new on the lot. This is where I met Clint for the first time. Clint took me on the golf cart and we rode around looking at all the trucks there. I didn't see anything I liked at the time. Clint told me he would keep me in mind. Since I had heard that before there . I just laugh it off and told I heard that before. For my surprise Clint wasn't joking. A week or so so went by and for my surprise it was Clint called me and said he has a truck the color I was looking for. So I told him would come up and look at it . I was very surprised he he was listening to me when I told him what I was looking for. This truck was perfect for me. It had a gooseneck hook up in the bed and it was had a plug in for the lights in the bed like I wanted . It was 4X4 and a dually. The truck was perfect for me . I don't have to do nothing much to truck except tint the windows and get running boards for it and I'm set... Clint is a go getter and he did what he said he would do for me. I was so pleased that I traded my old truck in and had him to do the paper work for me . I was pleased he did everything for me even calling the insurance company . I was insured before I left the lot. I was like kid again I had a new truck again... I will tell everyone I know if they want to find a truck come and see Clint Slaggy Thank You so much Clint Danny E. Poffenbarger
It keeps having issues!!!!
by Chris C from Battle Ground WA
January 3, 2019
I'm just going to list the issues. E-Brake cut wiring harness, garbage tires only lasted 17k miles, massaging seats malfunction, rear lift door works when it wants, the wind shield dressing left and right side cracked and they replaced it. Today the driver side window dressing flew off on the highway at 65 mph. Back fires when I punch it, transmission slips while going up hill. They did some recall repair while getting my oil changed and now my airbag light goes on and off. This was supposed to be a great SUV and it's completely garbage. This is the 2017 Limited 3.5 Twin Turbo model LEMON.
Very easy to deal with. There was no sales pressure and Christy made the process very enjoyable. The sales department worked with use regarding our 3 trade-ins. Overall it was a pleasant experience. The service after the sale has been excellent. I highly recommend Christy and the Desoto Dealership.
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
I have a 2016 Super Duty I purchased there in 2017. I recently had a check engine light come on. I called to get an appointment for repair. They got me in the next day and supplied a loaner vehicle for me. There was a minor delay in the repair which they took care of within a day.I was back on the road, no hassle with the warranty. Aaron the service writer took very good care of me.
Love my Explorer
by Cwhite from Botkins, Ohio
December 12, 2018
This is my second Explorer lease and I couldn’t be happier with it. Rides and handles great, plenty of room, good mileage for its size, and great for long distance trips!
very good. we told tj what we were looking for and he kept me in touch with what he had. he did not pressure me at all and was very understanding. we did not buy a car from them due to the mileage difference between us. about 80 miles. yes, i would recommend there dealership. i have a friend who bought from them a year or so ago, and he has gone back twice and is very happy with them. thank you!
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
Knew what I wanted when I went in. Bought the car. The price was listed online, they asked me what it was (which was strange to me). I on error gave them the final price my car buying service gave me, which was after fees. I am fairly certain they knew, due to me showing them their online listed price, however I was charged the fees on top of the final price I gave them. I just wanted to get out with my car so I sat down and said nothing more. Just putting this out there for others to know that with all there good customer service, it is still a used car dealership. Other than that, I was happy with them, they even provided me with a driver to get my old car home same day I bought the car. And after about a month the car is still running great.
New to us
by JoeBob from Weiser, ID
December 7, 2018
My initial reaction after owning it for a week is that the 2012 explorer is a drivers' car. It is a comfortable ride, but you do feel the road. The seating is comfortable and roomy in the first two row. Third row seating is not for big people. The second row seats 3 if the middle person is a small child. The electronics take a while to get set, but seem good once you figure out how to use them all.
Great communication throughout the whole process. Understood our needs. Worked to get vehicle from another dealership with lowest price and highest trade value. Would recommend dealership.
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
Update! I have received some new information from Don Gasgarth’s Ford. I spoke with Lee Doyal and he appeared to be genuinely concerned about my issues with my new vehicle. I was very upset when writing my review, but that is how I felt.
Nothing has been resolved yet but we’re working together, so that’s very nice.
I’ll keep you posted!
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
This place has a great selection of many different makes and models and is not afraid to have sporting vehicles on hand as other dealerships are. I was allowed to test drive 3 vehicles to make an informed decision as to which one I liked the most. Found the perfect car for me at the (almost) perfect price (it can ALWAYS be less-right?). Pleasant, honest atmosphere. My salesperson-Melissa-was way cool. Others were also very helpful.
We Love our new car!
by Brandon from Haleyville, AL
January 6, 2019
We love our car so far. Great room for me, my wife and kids. Plenty of room to hold all of our sports stuff as well. Great handling and the gas mileage is real good for the size vehicle.
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