Used Ford Explorer for Sale in Auburn, MA

Everyone here was exceptionally friendly and professional. Buying experience was super easy and smooth. Would definitely recommend to friends.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

I went to Toyota to have them check an item on my truck that was under extended warranty. It was not a recall just a precautionary warning. I also asked them to check my emergency brakes as they were sticking. They checked the u-joint under the extended warranty. They lubed it and did an all point inspection. They pulled the drums and measured the brake pads. (Usually a 60.00$ fee). I received a call there was plenty of meat on the brakes, nothing was wrong with the truck. I received the call come pick up my truck. "NO CHARGE!" The brakes probably froze because I got water on them before a cold snap... The truck has 210,000 miles on it I tuned it up once! Bought it at McGee Toyota of Dudley. But the words that echoed through my ears that night as I went to pick up my truck were. "No....Charge..."..

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Drove an hour from home with somewhat low expectations that we would end up driving away from the dealership with the actual car that I had been looking at. I had been researching car purchases for weeks - it's been 11 years since I actually purchased a brand new car - and was really going there with the intention of buying a pre-owned. Before heading down there - I had communicated with Mark Rossi - in the Internet Sales Dept - and told him I was interested in 2 specific Durango's - one was new and one was pre-owned. We set up a time/day to come down but there was no pressure from him. Thank you, Mark! When we arrived at the *complex* (because it really is) - we were *FLOORED* - never expecting such a sight because - let's face it - it's in the "boonies"! Mendon is beautiful - really - but still - the boonies! We were so pleasantly surprised to see that this was a state of the art complex - each Dealership is specifically decorated with a theme(i.e. Ford is the "music hall of fame") and all are gorgeous and immaculate. They even have their own diner - the Miss Mendon!! WOW - was that a treat!! We had lunch on them (our Salesman gave us a $25.00 coupon for lunch while were waiting for our numbers to be worked out) and that was awesome - the food is great - service excellent and friendly! That Diner is also spectacular and lovingly cared for - it's so obvious. As we walked through the property we saw all these other amazing amenities on site - car wash/detailing, rental and much more. We worked with a young salesman - who could not have been more professional - Tim Stein. For a gentleman just recently graduated from college - he is mature beyond his years and definitely headed in the right direction, He didn't miss a beat and dealt with our anxiety about this car purchase with good humor (thanks, Tim - I know we were probably a pain in the *ss!!), He really did try to give us the best options available and make sure we understood that difference between the pre-owned and the new in terms of pricing/payments and what the reality of what our trade was going to bring us but even with that he accepted the fact that we wanted to try to negotiate it anyway (we were unfortunately upside down on the trade....). In the end - we got a brand new 2017 Dodge Durango - it's actually the car of my dreams!! For the financing part of it - we ended up having to walk next door to work with Imperial Ford's Finance Manager - Kim Jacques - I wrote a separate review for her on the Imperial Ford Dealer - she is, hands down, the best finance manager in the business! I could not be happier - but I do expect to be driving it for a *long* time - lol!! It may have been more money - but the experience in and of itself - was really the *best* car buying experience I have had in my lifetime - and my husband can say the same. We have purchased many cars over the years and dealt with unethical dealers (hence the upside down trade...) and were very leery going into this purchase. I can safely say that we won't ever go anywhere else again to buy a new car. My husband is also a Dodge owner (Ram Truck) and he intends to go to Imperial to purchase a new truck from them in a year or so and we fully expect that we will get the same excellent treatment and deal. It was well worth the one hour drive - and now I look forward to driving to the beautiful little town of Mendon! Thanks, Tim, Mark, Kim and Imperial!

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!!

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

I???m a new customer of Imperial Cars-FORD as of February, 2018. Thanks to Thomas D???Andrea (Tom) in the sales department at Imperial FORD for his great customer service from the initial greeting at the door. As I???m a person who asks many questions, Tom was patient and was able to answer my questions. Communications via email and telephone with Tom were responded to in a timely manner. At each visit, to Imperial Ford I was treated as if I???d been a customer for years. Tom was very easy to speak with and I would definitely refer friends/co-workers to Imperial FORD and they should ask for Tom. A shout out also to Santos Cruzado in internet sales. He was my initial contact with Imperial FORD for setting up a test drive on a vehicle I saw online. Also kudos to Beth ???The Registry Lady??? :) and to T. Miller (I didn???t get her first name) for doing all the leg work with the registry, insurance agent, etc. (`sorry T. Miller about the Escape- you would have liked it too.) She???ll know what I mean :) Everyone was very helpful. Keep up the good work!!

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.

I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!

brought truck off for 25,000 mile service . I showed interest in new tires and they gave me a quote for new tires

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Colonial Ford in marlbough exceeded my expectations when buying my pre-owned vehicle. Gonzo was very polite and did everything he could to help me find what I was looking for with a price I could afford. I didn???t even buy a ford I bought a Jeep but I was still offered a great warranty through colonial and gonzo helped me find my new favorite vehicle!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

My husband and I were keeping our eyes out for a GMC Terrain or Acadia. I found a Terrain online and was 100% sure that was the car I was getting. I was in the process of rebuilding credit and Chris tried everything in his power to get us approved with payments in our price range. Unfortunately it wasn't possible with what we had to offer. The next morning he pointed us in the direction of a Nissan Rogue. I was convinced I would hate it but my husband told me to "just look at it". That same afternoon I went back to the dealer and test drive the Rogue. Let's just say, I am now driving a loaded 2014 Nissan Rogue and in love with it!!!!!! I instantly signed the papers and walked away with a smile! The sale was pain free and quick! I picked up my new car the next day (day 3) and do not regret a single second of it. Chris was amazing and if it wasn't for him, I would have never even considered the rogue (that I now love)

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Just bought my SECOND vehicle from Paul Dicarlo at Automax Marlborough Ma. They look for what you want and need to suit your family and your budget! Best prices, honest people, great service! This was my second purchase from the same dealer. They were very patient while I decided! Don't go anywhere else! Call Automax in MARLBOROUGH Ma 508-485-3795 buy a car from Paul!! Also thanks to Bruno Jeronymo & Carol for answering all of my finance questions! Awesome people so helpful and patient!

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Muito obrigada Danyelle, obrigada por ter sido tão paciente com a minha família, somos gratos por toda a sua ajuda e com certeza estaremos referindo você e a Automax a todos !

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

Working with Chris Trombley, who stepped in for an absent initial contact, we quickly sealed a good deal on a 2015 Jeep Cherokee. While he would not haggle, the pricing of the car was already rated as a Great Deal on autotrader.com. A former Enterprise rental, it was in prime condition and still had room on the manufacturer's warranty. Key Pros: We were pleased to be able to test drive the car on our own, and even more pleased with Chris and AutoMax employees working with us to have it inspected by a local independent mechanic. As with any used car, there were some findings such as rotors needing turning due to sitting, calipers needing adjustment, tires needing rotating, and alignment. Chris and crew never hesitated to do the required work, and threw in new brake pads as well, all at no extra charge. Cons: While the car could have been a bit cleaner on pick-up (easily wiped off sap spots and road dirt, and food wrapper in center console), the tires were shined up nicely and the car really was clean. A little more gas in the tank would have been nice, but not expected. To the surprise of Chris and us, the car was missing a spare on delivery, but Chris and the dealership stepped up quickly and delivered it to us the next day, an hour away from the dealership. These cons are minor as you can see, and they actually turned into a positive thanks to Chris and the very pleasant and efficient gentleman Chris sent down with the spare. I'm sorry I did not get his name as well, he deserves applause and I hope someone from the dealership shares this with him as well. All in all, we went into this as many people do, dreading the practice of trying to buy a car and not be taken advantage of too much. Chris and AutoMax pleasantly surprised us and we recommend others consider them as well.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Everyone in this dealership is very personable and friendly, the buying process was quick and easy. I will be back in the future to buy more fords!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

Gonzalo was wonderful i highly recommend him, him went above and beyond when location the Mustang I wanted. It was an amazing experience and would highly recommend the entire team to everyone

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Came for different vehicle than jetta at the beginning but S&D auto sales have tons of cars to choose from! Process was easy and quick with Alex and definitely a great place to look for a used car with a great price!

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.