I arrived at 3:30pm, without calling, and asked for an oil change. I didn’t know you had to make an appointment but Trent Durham still took my car and did the oil change. They were so kind, especially Trent, to me and it was a great experience.
Everyone from the sales person to management to delivery of the vehicle was friendly, professional and welcoming. Truck I bought is awesome and really enjoy it. I would recommend this dealership to everyone.
We had an excellent experience in dealing with Michell Royle at Chalmers Ford. After looking locally for some time in our area (Florida) we discovered that the perfect Explorer was nowhere to be found close by. So we launched an internet search, and after dealing with double-talking salespeople all over the country we were becoming disenchanted with the process. So many quotes included rebates and incentives that never even applied to the purchase of a car (but rather, lease deals) and we found a lot of false advertising designed to draw us in.
When we spoke with Michell we made it clear that we needed the best out-the-door pricing including ONLY the rebates for which we were qualified. Our worst fear, after dealing with other salespeople, was that we would arrive to conclude the purchase and be confronted with price changes due to unrealistic quoting. Michell provided her best quote and worked with us on the military rebate as well as other incentives for which we qualified. She reassured us multiple times that there would be no surprises, and indeed there were none. When we arrived to pick up the car, we concluded the financing details with Jackie and were instructed by a technician in the operation of some of the technical features of the vehicle, which had been freshly washed and prepped for us.
We love our new Explorer and the transaction could not have been more perfect. Kudos to the folks at Chalmers Ford… they did a great job for us.
At the Reliable Chevrolet dealership working with Oliver Jones was a great experience. He worked with me very well and tried his best to tailor to what I wanted. He helped me get the best deal possible and I am very happy at how things worked out. A great experience all around.
Buying a new car at Reliable Chevrolet Albuquerque
by Evelyn R Sanchez from RIO RANCHO
November 30, 2018
We were pleased with the Reliable Chevrolet Dealership in Albuquerque. They contacted us promptly. Our sales person was very knowledgeable and helpful in purchasing our new vehicle. He took the time to answer all of our questions.
Everyone at Car Pros was great to deal with. My sales person Bob was knowledgeable and answered all of my questions. The sales manager Billy worked all the numbers and payments with me and made me feel comfortable the whole time explaining things step by step and Lisa is the finance manager who did my paper work was so sweet and easy to talk to and didn't try to up sell anything at all. Overall I am very pleased and will recommend Car Pros.
by John & Rebekah Mulquin from Albuquerque, NM
September 26, 2018
I have already told two people with current vehicle issues to check out Zia. I linked with them through USAA, and was able to look through 10-15 vehicles, Representative Don Baca running back and forth for keys, before giving my wife and I time to narrow down our financial ability and vehicle needs. After having looked at product with four other dealerships, Zia had the most used car selection in every car category, upfront pricing, and inspection reports available to look at. Their patience and buyer accommodations was appreciated.
The service writers were not very attentive during the visit but once the service started the actual service technicians were amazing and quick very clean and super efficient. I was very happy with the service technicians...............not the service writers.
I bought my 2015 pick-up from Morning Star Motor company after shopping online for a few days. The reason I decided on this vehicle was it was the best deal I could find in all of my searches across the states. I was a little skeptical about buying from a small used car dealer, but they had good reviews across several car search engines and on their website.
We made the deal over the phone and emails, and they always seemed upfront with all of their information on the vehicle and the process. After all the paperwork was completed, we drove 500 miles to pick up the vehicle and return home the next day.
On the return trip, the truck came up with a diesel filter clean and would not quit trying to clean the filter. I called the dealership, and they made some calls and personally set up an appointment for this to get fixed. It wasn’t a simple problem to repair, and they stuck with their dedication to making it right.
The customer service that I received from this small used car dealership is by far better than any car dealer or most businesses that you find on a daily basis.
I highly recommend this business and their employees for your next vehicle.
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