Every call was responded to and on a personal level, Customer Service from all was top notch. Sales associate Lynda was very totally involved in my satisfaction and was very personal and was willing to go the extra mile to ensure my satisfaction. Very trustworthy service.
Leo was my service writer and he always takes his time making sure I under stand what work is going to be preformed Leo a true professional and I can't say enough good things about him thank you Bob Hebert
We had a wonderful experience when we purchased the car the salesman was very professional and knowledgeable of what he was selling. We???ve been back 3 times for service and I must say the service is second to none. On this visit we had Nick as our salesman he was straight up about what he could offer and what was available I don???t usually go to the dealer for tires they tend to be pricey but when he beat town fair tires price I knew I was getting a great deal. I didn???t have to try and bargain price with him he beat them all and I always get 3 quotes when purchasing something he even fit our car in right away. These guys are doing a wonderful job I will be back.
Jim Laferriere helped us get into our ???new to us??? 2016 Explorer and made it so we could drive off with it the same day we bought it! Love the car and Jim was such an honest, helpful sales person. We would go to him again in a minute.
One of the best car buying experiences we have had. Brittany was excellent, knowledgeable, and gave the best demo with attention to every detail, and certainly was not pushy (which is a criticism I have had with other dealerships). An all around enjoyable experience....wonderful interactions with the sales manager, finance manager and Jack Madden. Beautiful new service facility with exceptionally friendly staff.
We will be back.
I had leased it out of state originally, before we moved to Massachusetts! I had done all kinds of research online and everything pointed me toward Jack Madden! My salesman Jay was the utmost most respectful and knowledgeable person I have EVER worked with
I leased my first edge from Jack Madden Ford almost 3 years ago! I was very particular on wanting almost the exact same edge! I met Jay who did an amazing job and knew everything my last salesman didn’t about the edge!
I bought a used Ford Edge from Paul Fiorenza at Jack Madden Ford. It was a great buying experience. Paul was knowledgeable about the vehicle and straight forward in the buying process. He had the car ready for me the next day and was helpful in showing me all the features before I drove off the lot. I would highly recommend Paul F. and Jack Madden Ford.
I came into Jack madden ford knowing just what I wanted, after not being able to find the exact truck at any dealers I came back because Jay was so knowledgeable and kind.... 10 out of 10 stars thank you jay
I walked in Jack madden ford and Jay was standing right there at the door... I was looking to get a new car and lower my payment! Jay found a focus and I was shocked at how great the little car drove! Great dealership! No games involved!
I had been shopping online for escapes and found Jack Madden Ford had MANY escapes that had 3-4 thousand miles on them, but my salesman Jay told me that they were driven by Jack Madden’s sister! I love my new escape and more importantly I got a great deal on a fully loaded escape! Please go ask for him, you will thank me
My wife and I came into jack madden ford, jay took his time a making sure we were in love with the car! If you want a salesman who really cares about the customer go see Jay! He has a great team behind him
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