Ahmed from Ford of Upland Was extremely helpful and knowledgeable about our purchase. Answered any and all of my questions no matter how small or difficult. He made the whole experience easy and pleasant. Everyone at the dealership was kind and courteous and made you feel very comfortable.
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
I had a hard time finding a nice car in my price range but a friend told me about this dealer and the great deal they got. The first thing I noticed when I went there was a relaxed atmosphere, no sales people running up to me when arrived just the owner asking if I had any questions please let him know, no pressure at all! I found a nice little Toyota Corola that I love and will tell all my friends to come here first if they needed a car.
I liked that I was able to get my vehicle serviced without an appointment considering it was a major service performed. Dealer offered a vehicle service menu from which different types of bundled services at set prices can be selected. Pricing was very competitive and did not find the same offer at other dealers.
This dealership is great with servicing my car. Friendly, thorough, and explains everything I need if repairs are needed. There’s a dealer closer to me but hard to get an appointment there so I go here bc they reach out and do a good job.
He was a miracle worker and we were blessed for his help
by Joel Langrine from DealerRater.com
December 5, 2018
The dealer that I have was the best one I???ve ever dealt with. He helped my family in getting our new car but he insisted that we did all the heavy lifting when really it was him. I was blessed to meet him and thankful for all the work he has done in order to get our new car. He deserves the best and I wish more people meet this fellow. Anyways thanks for what you have done and making things possible. God bless you and your family and have a happy Christmas and a happy new year!. Thanks Oscar Cantarero.
Was greeted by Sarah Bossell ans she was extremely helpful in capturing all my requirements and making other recommendations. Erik Badilla followed up with a phone call to discuss prices for different options, we agreed on what I wanted done at that point in time and the car was delivered as promised.
Ford company is great. The only problem we encounter is that our Ford edge problem regarding the breaks, turn signal light(we always have to change it ), Air is always off ( we had the compressor changed etc) Always maintain it . We always have to bring this to ford 2010 or other mechanics to get it fix. Now the radio lights is off. The airbag defect has not been replaced. Ford edge 2010 is not a good car always a problem. With other ford cart we have : exurcion,expedition, escape - perfect conditions. We also love ford of orange, great service and very caring to their clients.
Ross and Joel were extremely nice and informative about what needed to be done on my truck. They also gave me updates on when my car would be ready! I will gladly go back to Ford of Orange, with Ross and Joel, when I need my truck serviced.
Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
We purchased a used Kia Forte here, the car and salespeople were ready and expecting us when we got there, and all was handled professionally. Only nuisance was it took a while to finish prepping the care after we had signed all the paperwork, we had to wait another 30-40 minutes, but other than that, all was good.
William Ryee and Tony were very helpful finding a Sorento with everything we wanted. William really worked with us to negotiate a price within our budget. We got a great car at a price better than we could ever have expected. Our family has purchased a lot cars from many places, and this was one of the best experiences. Defintely referring people here, especially to William!
They were so friendly and helpful. They were more concerned about helping me get a car rather than just trying to get a sale. They make sure you are completely satisfied before they let you drive away.
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