I first searched the whole area for a 2017 expedition el xlt with the options I wanted, couldn't locate one, my wife searched and searched and stumbled across one at battlefield in culpeper, looked on the GPS and they were about a hr away from me in Manassas va, I emailed the manager Melissa and she took complete care of me, she gave me a trade in value with out even seeing my two trades, and she beat a local dealer ship by 5k! Without even seeing my cars, I went ahead and did my financing over the internet which was smooth and the next couple days I brought my vehicles to culpeper and have to say this was one of the best car buying experiences I have had, Melissa introduced me to Cheryl who was a awesome sales lady and Austin in finance made everything so smooth thanks again battlefield I will definitely be back for another vehicle!
I went in looking to test drive a new Jeep Cherokee Latitude and drove home in one that night thanks to the great customer service provided by my knowledgeable sales consultant Cody and my helpful finance manager Eddie. They both made the entire process of purchasing my new vehicle practically painless with great attention to detail. I am thrilled with my new car and would highly recommend Chrysler of Culpeper to anyone looking for a good deal on a great car!
Dropped the Journey off Tuesday after Labor Day and picked it up at end of same day. Shop had to call in machine experts from Northern Virginia to correct malfunction in brake disc milling machine. Anyway, vehicle now performs well without shimmy.
Every shop has problems. The difference is when they are corrected and the work as promised is completed. C of C has done that.
We shopped around for about a month in the state of Virginia and Maryland. We looked at locally owned dealers and "volume" dealers. Price initiated the sale but the following are what prompted us to go with complete the business transaction with Battlefield:
1. Battlefield and other dealers went through my wife first. I did not want to do business with someone that doesn't respect my wife or treats her in a stereotype that occurs during car sale transaction. Battlefield was respectful, upfront and kind. Adam and Melissa were great and I would reach back out them again as my first choice when purchasing another vehicle
2. They were upfront about what Internet pricing entails and what those prices reflect.
3. There were lots of back and forth requests for information and pricing. They were quick to respond and patient/kind when items we requested simply were not feasible
4. Great facilities.
I purchased my 2013 Ford Fiesta in 2014. This car is equipped with clutch in the automatic transmission. I have had to have the clutch replaced several times now due to Ford making a lousy transmission in this year of vehicle. Every time I bring my car in I always get a free loaner. The guys at the service desk are always super nice and courteous to me. Thank you
John Reynolds, Lynn Frye, Logan and Don were the most amazing folks to deal with they went above and beyond to get me into my new car! If you are looking for a Subaru, Chevy, GMC, Cadillac make sure you go here!
We saw a car online that we were interested in and when it sold before we got there, we decided to look at a few others. Had a great experience with our salesman and I feel like he really listened to us, which in turn, helped us find what we really were willing to buy! I would recommend Reynolds to anyone looking for a car or truck. And Lynne..you are a rockstar!!
Kris and Chris
Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
I saw the car I was looking for a good while for a great price at Sullivan’s. Got a prompt response when I called to see if the car was still available and came up from Southern NC. My salesman Brad was awesome in answering any questions I had and even checked in for my ETA the day of to make sure the car was ready at the front of the lot for me to check out.
No hassle at all or pressure in the slightest. Took it out for a test drive and was sold already. The car ran great and was in great shape as described by Brad. The trading and buying process was a breeze and I ended up getting more than what would normally be offered for the car on KBB. The GSM, Mr. Will Sullivan was beyond a class act. Very respectful, articulate, and very understanding. He’s a great guy who runs his business the right way. He took care of our paper work in no time, was extremely patient and willing to explain and address any questions or concerns. A real stand up gentleman. He locked us in a great APR, explained all warranty options and was very transparent and honest on fees and every other small, intricate detail other managers wouldn’t readily share with a customer. I couldn’t be happier with the trading process here.
After everything was signed and ready, Brad personally hand washed and assisted the detailing staff and had the car prepped and ready to go shining in no time. He’s a class act as a salesmen. Highly recommend reaching out to him if you have any questions on anything on their lot. He will respond promptly and do what he can to make sure everything is ready to go.
Sullivan has a HUGE selection and quite honestly, one of the most impressive lot and detailing/service bay you could find anywhere. They are the epitome of good business and honest values. Give these guys a visit, it’s well worth the trip and you’ll be treated with respect and feel at ease with some of the stress that comes with used car buying.
Ask for Brad and another shoutout to Brad and Mr. Sullivan himself for the outstanding service and getting me into a great car I can depend on.
If your looking for a dealer to purchase from with less stress, Leckner is your "go to" dealership. They have outstanding customer service and do exactly what they say. This was my first Leckner purchase, and I would use this dealership again!!
Penni Sue and Danny were very good to work with. Pleasurable experience
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