Everyone was super nice. I want to give special thanks to Joe Bumbalo, Kevin Zephaniah, Mike Watts and General Manager Steve. They went out of their way to help my mom and I get the financing paperwork signed making special arrangements for my mom who was recouperating from a serious car wreck a few weeks earlier and then helping me to get a ride to pick up the new vehicle. It’s a beautiful vehicle. I’m super happy with the buying experience. Thanks and God Bless to all!
True Hot Rod, Roush Stage 3 performance.
by Big D from Shelby, NC
December 12, 2018
This car exceeds all my expectations. High performance, and 670 HP. Its not your family car, basically a two person car (Hot Rod) with a very small trunk.
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
Very reliable and fun car!!
by StevieGee from OrangeCounty. CA
December 31, 2018
I was leary in 2010 thinking about going back to a back to a domestic brand after 23 years of Japanese and German brands, but have not been disappointed.
The 5.0 GT Premium has been very reliable, fun, economical at a combined 22 mpg, and fair maintenance costs.
The only drawback is that the insurance has gotten pricey after a ticket hit my record.
It can be tough shopping for a car by yourself when you're a woman. There are some car salespeople who assume that you don't know anything about cars and so try to take advantage of your presumed ignorance. Not so with the fine folks at Transitowne Mitsubishi. There wasn't one moment during my experience—and we all know it takes a long time to buy a car—when I felt like I was being condescended to or not listened to. My salesperson, Juan Nieves, was knowledgeable and friendly and was not at all pushy. I called interested in a test drive, and he was able to get me in within the hour. The dealership's general manager, Jim Stewart, was also very helpful and friendly. Even though the finance manager was off that day, Jim was able to get me over to Andrew Macdonald over at Transitowne Hyundai next door to get my contract squared away. Andrew was also super friendly and helpful without being pushy about the "extras." My whole shopping experience took about 5 hours from walking in the door of Transitowne Mitsubishi to driving away in my new (to me) Mazda CX-3, which is actually less time than I've spent buying previous cars. I highly recommend the team at Transitowne Mitsubishi.
Fun car to drive.
by JeremyB from Burley, ID
January 14, 2019
This car drives as nice as it looks. Its fast and still gets decent mileage on the highway. The interior still seem to be a bit dated, but it all works.
I'm a real person I bought a used is250 this car is gorgeous I've had a few problems but Rick has went to hell and high water for me to get them fixed. I mean the best customer service I have ever gotten he is always available him or Jeff I have never enjoyed buying a car as much as I did with them the Entire staff was friendly helpful . I drove from Monroe Michigan to get this car and yes I had to take it back to get it fixed but the point is they helped me whatever way I wanted to go there stood by my side not off in the shadow . I wish I had this team everywhere I went Thank You Northtown especially Rick M such a passionate genuine man not a slick sales man truly a good man . See you all soon
Claudia from Michigan
Best driving convertible I’ve driven quite solid c
by Bob from Lincoln ca
December 22, 2018
Best driving American convertible made. Great suspension corners flat, great fun to drive. Economic to operate and still has wonderful performance, Ive driven many American sports cars this is the best value available.
Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance
by Ken from Raleigh, NC
December 28, 2018
I love my Ford Mustang, after renting several mustangs over the years and owning a 2004 I treated myself to one of the most enjoyable fun experiences purchasing my 2015 Mustang a truly beautiful automobile.
I was contacted by salesman Jadon shortly after signing up for a test drive promotion by Ford. During the test drive at Dave Smith, Jadon was very informative with all ford was offering at the time (rebates, lease buyouts, etc.) and all of the features of both the 2017 and 2018 Ford Mustang Ecoboosts. As I wasn't ready to buy for a couple of months, Jadon kept in contact and was very responsive to every question and concern I had. When I decided on a model located at an out of town dealership, Jadon was quick to assure me that they could retrieve it. A week later, after the quickest buying process I have experienced along with the lowest finance rate I could find, I am loving my 2017 Ford Mustang Ecoboost in lightning blue. Very impressed with overall experience. No nagging salesman trying to upsell you, but rather very responsive to every need.
Best car on the planet
by Ford from Haymarket, VA
December 3, 2018
Best car ever. Fast, everything works, looks good, reliable, as advertised. Fully loaded, clean, best parts, performance Available. Daily driver, cross country, quick, race ready
Picked up a great truck and worked with a good guy Larry Bruning. Larry made the process really easy and was a good communicator with email and texting while we finished up the deal. My first full size Ford truck and I'm really happy with it. Thank you Orleans Ford.
2018 Eco Vert Auto Mustang (4cyl turbo)
by Andrew from Waller
January 9, 2019
Bought Premium, it has all the bells and whistles. The only thing I don't like is the cup holders are not covenient and the back seat for extra guests sit in the wind with the top down. No complaints.
Peppy to aggressive when its needed, comfortable, customizable digital dash.
Very welcoming dealership; staff very responsive-Zach McMullen greeted us, made us feel welcome, We were impressed with his product knowledge over several modes and product lines. Took time to explain advantages of various features, followed through with the financial arrangements and simplified the paperwork process. Probably his professionalism “sealed the deal”...
Best car I've ever owned!!
by Mustang Fiend from Grand junction, CO
January 13, 2019
The Ford Mustang has been around for many years and that speaks volume for the vehicle alone. Its fast, comfortable, good gas mileage all while having fun and being dependable!! I would definitely recommend this vehicle to anyone looking for a sport car!
A great vehicle, great dealership. Everything was handled well and done quickly.
by Sportfan from Youngstown
December 26, 2018
Mustang GT 5.0 Premium 2015, sport car and really nice one. I have purchased this not since long time ago and I like it but, because of my relatives coming to me in town, I need enough space for them inside the car rather than just Doors.
Took a little longer than quoted but they got me in for repair when other dealers had a longer wait. Wasn’t happy when I had to get something out of my car in back lot and found car unlocked and keys sitting on center console in plain view. Overall good service though and car appears to be working normally.
Hot Car Just Purchased
by Hasbeen from Lake Worth
December 19, 2018
Ford Mustang is a good value for the money. I also have a Chevy Camaro couldn't find that the Ford has a bit more space in the backseat, and a technology package that is easier to access and use
I had been causally searching for a new F-150 online and Basil popped up in my search. I fell in love with the 2015 Platinum F-150. Drove 315 miles (one way) to trade in my truck, which Joe gave me what I would have gotten if I had sold it privately. Kire is the man! He is the glue that kept the transition running smoothly. With the help of Amber and Rob, I would definitely recommend Basil to anyone and would come back!
Sexy and fun to drive but also dependable
by Mustang Sally from Huntsville, AL
December 24, 2018
Terrific car, fun, dependable, sexy. I will buy another one. A/C works great, handles smoothly and not expensive to own. The new body style is the best ever.
Great experience with our sales person, it was quick and painless. The entire process went very smoothly and we drove out with our new car within 2 1/2 hours. Thank you!
Loved every mile in this car
by salbert from Phoenix, AZ
December 27, 2018
Best purchase I could’ve made. As my second car ever I have a lot of pride attached to my 2014 mustang. You just feel good driving it - the sleek sporty exterior paired with tinted sequential taillights, the faint roar of a coyote engine. I have nothing but love for mine, and I’ll be so sad to let it go.
The only mechanical issue I’ve noticed with the mustang is heat and AC. I make sure to let the RPM settle when I turn on my car before I touch the air controls. It seems running your RPM too high affects the air controls? Sometimes the air blows but the temperature doesn’t set. And sometimes the temperature works but the air isn’t coming out all the way. This was a HUGE problem for me living in a desert state - but I had my cabin filters changed and have been mindful of the RPMs, now I rarely if ever experience the same problem.
This was my first time buying a car through a dealership and it was a very pleasant and successful experience! Ryan W helped me get a loan and worked for a payment plan that would fit me perfectly. Definitely a very personable staff. Oh, and i love my car !!
Awesome car to own. Love it!
by Bob’s review from Davison, Mi
December 9, 2018
Very good quality and looks. Well designed. I would buy another one. This is my second Mustang and loved both of them! If you want a head turner sporty car you’ll enjoy as much as I do!
Very good service and staff is friendly. Have purchased 2 cars through them and definitely will continue doing business with them in the near future.
Strong, sturdy and reliable American Muscle Car
by Stlc50 from St. Louis, Missouri
December 7, 2018
This vehicle is the vehicle I’ve always wanted!!! I not only love this GT for its raw American Muscle Car looks but for the outstanding handling and control!!!! The stereo inside this GT is unbelievable with 9 speakers and a sub-woofer in the trunk AND the dashboard is easily accessible and extremely easy to use!!!! It’s pure adrenaline to drive each and every time I drive it!!!!!!
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Best hot rod for the money , Mustang GT Premium
by Bill from Cumming
January 6, 2019
This convertible gets looks everywhere we go. Lots of fun to drive too, Roush exhaust sounds mean too. She eats gas however and on trips there are many fuel stops.
The staff were all attentive and professional and helpful. They made the requested repairs promptly. They made the purchase process as easy as possible for me.
Very reliable car. Haven't had any major problems
by CynCyn from Houston
January 13, 2019
This car is great, though recommended for two, because the back seat has very little space , which makes it uncomfortable. Other than that, it drives pretty well. I like the fact you can change colors in the interior.
Everyone from Ken, Mike and Brian were GREAT!!! Buying a vehicle there was amazing!!! STOP and see them, they even give $100 if someone refers you to the dealership. The 2018 Chevy Silverado is amazing too!!
Enjoyed my '11 Mustang GT 5.0 Brembo & 3.73 rear
by Sport cars fan from South Texas
December 12, 2018
Amazing car, great to track, very easy to go VS BMW M3s (V8 model), day to day driving a joy, very smooth 6 speed shifter and clutch, great handling even with a fixed rear axle (no IRS), much better car than the actual Mustangs, amazing braking of the Brembos, great steering and very reliable for an American car. I highly recommend it.
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