Where do I begin? Michelle, Malek, and Troy work magic at this dealership. Their prices are low compared to the value off NADA/KBB. They make sure you get a good deal and you can test drive and get vehicle inspected before you buy. No pressure at all to purchase. Plus they make sure to get me in my price range that I can afford.
Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 4, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
Very impressed and satisfied with my recent purchase. From my first conversation over the phone I was treated with the utmost respect. My daughter was purchasing her first car and I had some issues with my credit but the finance manager Adrian T worked hard and got us approved. When other places gave us no hope or tried to put us in vehicles we didn’t want Houston Used Auto had a large selection of very nice cars to choose Alvin , TXfrom. I’m definitely going to continue to purchase my future vehicles from here. Highly reca
Didnt like the fact that because you buy a car cash they cant provide you not even 1 day warranty like what if you didnt notice something minimal they should give you at least a week i mean not necessarily on the body of the car but at least any mechanical things you may have not noticed like a horn not working. -_-
We just purchased our 4th Camry through Tejas Toyota in Humble, TX. Russell has sold us all of our Camrys, the last three through the Internet sales department. He is professional, friendly and negotiates a good, no hassles or surprises deal. We love Tejas!
I arrived at the time of my regular maintenance appointment - the walkaround was quick but thorough, and the wait was exactly what I expected. The woman at the desk kept me informed, told me as they were finishing up, and everyone was just pleasant!
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Russell and Smith has given me great customer service since the first day I walked in looking at cars two years ago. They take care of their customers who are just walking in or who have made an appointment and the wait time is always reasonable. Beat dealership in Houston
Great customer service. Alonzo was amazing and I loved how the team was able to work with my schedule, my case, and the whole process. I am loving my car and I will more than recommend Auto Icon to my friends and family.
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
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