A Better Way Auto has been good to deal with. Steve and George on the sales floor we???re a pleasure to work with. Despite the very busy environment, they took the time to work with us and made it clear that they CARED about our ???new??? car. They saw to it that the minor problems we noticed were resolved. A cracked windshield was replaced and when they couldn???t find a match for some missing lug nuts, they upgraded us with nicer rims & tires! Trooper took care of the paperwork and he gave us confidence that things would be done 100% correctly. Having said all this, prospective clients should bear in mind that buying a vehicle on a wholesale basis is different from buying a CPO or a used car via a full service dealership. You get a 60 day limited warranty and after that, you???re on you own. Be sure to take the time to carefully inspect every aspect of the vehicle possible before you commit to purchasing.
I called about a particular car I found on their website and he couldn't find it. My description of the car along with the stock no. and he still couldn't locate it. He said he can't keep track of all his inventory because he sells over 30 car per day... What? Who does that much volume? I'm sure not this place
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
This dealership was top notch! Darren Beylouni went above and beyond to make sure we purchased the explorer we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on an SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Darren and Jay to anyone who is looking for a new or used vehicle. Thank you for the extraordinary customer service.
Brad, is not your typical car salesman-- he is one of the most professional, communicative and responsive salesperson I've had the pleasure of working with. Not only does Brad
go above and beyond, but he takes the time to listen, care and understand your situation and needs. Looking forward to doing business
with Brewster Ford again in the future! #GoSeeBrad
I originally came to this dealership as they had a truck in stock that I knew my father would be interested in as he needs a new truck. I had called earlier to see if the vehicle was still available before I drove the hour up to see the truck. When I walked in, Brad the assistant sales manager asked who I was and when I stated my name he grabbed a set of keys off his desk, put on his jacket and walked us out to the vehicle. He was cordial and didn’t push us to purchase. He politely negotiated and did what he could to make us satisfied. I highly recommend this dealership.
I bought a 2014 Chevy Pickup truck from Farmington Auto Park. About 2 months later I got into an accident and the front was hit hard. I went back to Farmington Auto Park and the owner assured me he can repair it using all OEM parts. My insurance company wanted me to use one of their ???preferred shops???, but when I had my vehicle at the preferred shop they wanted to use aftermarket parts. Farmington Auto Park did the repair, using OEM parts, and gave me a vehicle to use in the mean time. The truck looks like brand new and drives the same. They worked with my insurance company and gave me a lifetime repair on the work they did. I am very happy and would definitely recommend them to others.
I witnessed great service today...Matter of fact the past 3 weeks...The location is very clean and well maintained...I was shocked honestly...they treated me with care and helped fulfill all my needs the best way they could...Greg was very patient with me specifically...I would recommend anyone to come witness what i witnessed...Thanks you guys!!! Whoever details the cars did mines and looks real sexy! Thank you once again!
Great experience. I loved that they were not condescending to me because I am a woman. They were honest and answered all my questions. They then helped me get the financing I needed. Highly recommend working with Brad.`
I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
You can't beat the prices, courtesy, professionalism or inventory, They have everthing under one roof efficiency seems to be the motto. I traveled 2 hrs to get to the place & left with the exact car at an incredible price. No bait & switching. If you need a car this is the place to go.
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