I recently had a car repaired here and was helped by a guy named Mike Staiano. He was very knowledgeable and friendly and had my car returned to me very quickly. The whole shop was amazing. I will definitely bring my car back here.
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
Having used Scarsdale Ford Parts & Service for my 2007 Escape (not bought there), I was pleased to buy my new 2018 Escape there. Though it is not a super-large dealership, they do everything the larger places do, plus a bit more. My salesperson was terrific and knew almost everything about the car. I’m very picky and when I asked if the car needed premium gas, she even double-checked with service people (other dealerships said yes—which it doesn’t). Additionally, they have a lot of loaner cars available, which is helpful for service issues.
The pricing was competitive—and slightly better than I expected. Since I have used heir parts and service on my 2007 Escape, I am already anticipating an easy service situation.
This people that helped us buy our new Ford Fusion were great ... they worked out the details to the exact amount we wanted to spend ... they also were not pushy like so many car dealers can be ... very happy with the experience and will go back to buy my cars there in the future.
The service team at DCH (formerly Buhler) are excellent. Karen and Kyle always take care of my service needs ASAP. They explain in detail clearly and completely. I will only come here , I travel far just for an oil change
The service team at DCH (formerly Buhler) are excellent. Karen always greets me warmly and promptly. She goes over every detail clearly and completely. She takes a personal interest in the quality of the work done on my car. The whole team is excellent, professional, and reliable. Truly the best service department I’ve ever used.
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