My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Very attentive staff, they answered all of our questions. The salesmen especially Mr. Joshua were not pushy and continued to work with me to make sure the purchase was to my liking. I would highly recommend this dealership!
Antonio was a great sales person. He handled the deal by phone from out of town and took care of all the changes that needed to be done in the garage before we arrived. The job was done on time and complete. It was a hassel free experience.
Went to see a used Honda civic, and Jimmy " Superman" Hanlan was the salesperson. Took the test drive, and all good..No pressure at all, which made it a pleasant test drive..We didn't buy the car, but the the salesman was very professional, and followed up with e mails. I liked this dealership
At age 75, buying a car this year was not my first rodeo. In the past I have walked out of a number of dealerships, who's employees treated me as if I had a double digit IQ. I was in direct sales for over 50 years and I KNOW what I had to do to close sales. And, closing sales is the only way to get the money, which is why most of us go to work anyway. That said, I was treated kindly and with respect by everyone with whom I came in contact at Kaiser. I would buy there again.
Our sales rep Roy Day was excellent. He spent hours with me searching other dealers and the internet trying to find the car that I wanted. Delivery was swift and Roy did a good job of not overwhelming us with the operating details when we picked up the vehicle. He gave us the most important points and instructions and showed us where to find answers for everything else.
Another note I'd like to make is the excellent service department this dealership has. Lynn and the other service reps are wonderful. One of the main reasons we keep coming back, that and the low pressure sales pitch and affability of the sales staff. This is the fifth vehicle we have purchased from Kaiser and we will keep coming back. We like Buicks and we like Kaiser.
We needed to get a used car that fit within our budget. Our sales person Adam Armanios was extremely helpful and knowledgeable. He helped us find exactly what we were looking for. This was the best experience we have ever had buying a car. I would definitely come back to them when we are ready to purchase another vehicle!
Torry treated me very well during the process of buying my new Niro. I wanted an LX without any extras. They located one for me, the numbers were dead on at the delivery from what they said and I couldn't be happier with the treatment I received from everybody that I was in contact with.
There comes a time in our lives that things don???t always work out, where you feel like you hit rock bottom and desperately need someone to extend an ???olive branch ??? to you to help you out. The day I came to the dealership I was at the lowest point in my life. I was stuck in a vehicle that I could no longer afford due to unforeseen circumstances that I had no control over. So let me start by saying how thankful I am for the care and support I received during my visit at the dealership. Everyone was so very compassionate, caring ,honest, respectful and very positive and that???s very hard to find these days. They were also very understanding of my situation and worked very to help me get. in position to get back on the right path financially. They not only were sensitive to my emotional stress but also very accommodating to my disability as I have been battling Parkinson???s disease for almost16 years. They made me feel very comfortable and made sure I was not under any stress during the entire process. I cannot express enough how thankful I am for your kindness! I am a Loyal Customer for Life. Thank You!!! 😊
I traded in my 2013 Nissan Altima with a bad transmission for a new frontier. They were very friendly and hospitable and got the deal done quickly and hassle-free. I have purchased several vehicles from them over the past 20 years and have had great experiences with their service department as well. I highly recommend Fischer Nissan.
Pat Fischer of Nissan in Titusville is wonderful A+ rating from me Brad Traina was wonderful he found a great car for me that fits my 6-2 height and he has great customer service and he went Beyond to help me find a vehicle of my satisfaction so thanks you again Pat Nissan for making my Driving Experience Amazing!!!
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