Used Ford sedans for sale near Shaker Heights, OH

Was very pleased and surprised of the ease of the service department. Was a little reluctant to go to the dealer at first because of my previous experiences with previous dealers so will not feel that way anymore with Ganley .

140,000 trouble free miles so far. Nothing more than scheduled maintenance. Drives great, acceleration very good with a 240 hp tubo. May get a new one when available.

Working with Betsy and Z has been very easy they keep you informed and always get back to you

The Ford Fusion SE FWD has proved itself to be a solid choice. It is reliable in stop-and-go traffic and is nimble enough to overtake other cars on highways. It is also quite comfortable, although the headrest is quite uncomfortably placed. The suspension absorbs most of the road's vibrations. When turned on at lower speeds, the motor can be louder than expected, but the transition between electric and ICE power is quite smooth. The design is aggressive, and it looks quite good. The car is also reliable, and parts aren't hard to find. The infotainment system, however, is not as sophisticated as expected, but not in a pleasant way. Overall, I would still recommend the car; it's practical, reliable, and nimble.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

I have had mine 2018 Ford Fusion since 2019 and just had battery replaced last year 2024,and replaced brake pads this year 2025 IT IS MAKING ME HAPPY !

Denise and Frankie made the process so smooth- and I love that they were able to get me exactly wha I was looking for!! Highly recommend!!

I find it interesting that 3 years after the fusion went out of production people are still writing about how they like it and so it's very interesting Ford has not offered anything to truly replace it. The Mach e is way to expensive, and does not have the range. I love our Fusion, and at my age it will be my last car. I understand why Ford dropped the Fusion I just think it was the wrong decision. Other manufacturers saw that market and the opportunity ,ford said you can have it.

James Strosnider took care of everything. I’m very happy with the warranty work that was done.

I have a 2019 Ford Fusion Hybrid with 199k miles. Mostly highway trips but still running and driving like a new car. Always serviced by dealer. Screen freeze was a small problem but not a serious one. Hybrid still strong and mpg about 43 per gallon average. I love the features and ride on this car. I have most of the options and they are great. Bought it below wholesale and enjoying it every day

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

2013 Taurus bought with 18,000 as a "dealer car". Now has 220,000 miles and have replaced nothing but shocks, brakes, battery, wipers, tires. Original alternator, water pump, air cond, steering, trans, engine - NO major expenses whatever.. Would run over 10,000+ miles with no need to add oil if you chose to do such a thing. Starts, runs, drives extremely well. Wife isn't scared to drive on 200 mile trips alone. Suspension is a little loose but what do you expect! This car has provided , and continues to provide outstanding performance.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

Really good car. Bought my focus 2 years ago, and it was amazing deal. Was by the far best deal on the lot. There was a Corolla on the lot, which was way older, had a higher mileage, and was $500 more. I said no way, stick it Toyota. I’m going American, and I am so glad I made that choice. My focus didn’t disappoint me at all, with a well designed well thought out interior design, and sporty exterior styling. Very comfortable and quiet ride. And impressive gas mileage. 37 MPG on the highway, and around town about 33. Awesome gas mileage, and it only costs me $50 a week for a full tank. Been pretty reliable, did have a few little transmission hiccups. But took it in and were soon fixed under warranty. Other than that, no other reliability problems to report in two years of ownership. Definitely recommend this car.

I had a great experience buying a Lincoln Navigator with Kristy, even living several hours away. She was quick to reach out and always very responsive. I first found the car with all of my specifications on a Friday and wasn’t going to be able to drive up to Parma until Monday. I felt so comfortable working with Kristy that I ended up buying the car sight-unseen and went Monday to pick it up. Very happy customer and incredibly quick and smooth transaction. Thanks Kristy!

Bought my 2019 in 4-2021. It only had 8700 miles on it, got it for 18k at Car Max. It was a fleet car; part of Covid sell off I guess. Retired now, drive around town with maybe 30% highway driving. Watch the EV/GAS indicator like a hawk; like driving a video game..my MPG; 48. The mileage is now at 48,700. Love the car, BATTERY LIFE is a major concern of mine. Done some research prior to buy on replacement battery; battery cost at that time from Ford dealer; ~$5800; recent check ~$10,500. After market batteries out there for less with warranties in the range of 12 months/15k according to auto/radio talk host. Local respected auto repair shop said the Toyata Prius hybrid batteries they had dealt with; they had replaced bad/weak cells instead of e tire battery; 2-3k...that was from 2021. At that time, no Fusions had been brought to them. The battery is my growing concern. If I keep this vehicle, what will it cost to have a battery replaced in the next 4-5 years? PLEASE NOTE: The NATIONAL radio talk show host did say, limit air-conditioning use; do not drive/brake like a wild-man. That would stretch out battery life. Original battery could go as far as 150k with sensible driving habits. Keep car from extreme temperature s; hot & cold. Still contemplating selling car now due to $$$$ in regards to battery not car performance.... LOVE THE CAR.....DREAD THE FUTURE BATTERY ISSUE.

Replaced my soft truck bed Tanau cover with a hard fold-up at Medina Upfit owned by Ganley company. Looks great and rock solid install by Dan. Ian provided me great customer service.

I purchased my 2019 Fusion Hybrid Titanium back in September of 2020. I got a very good deal on it because dealerships were struggling to sell cars. I was looking for a hybrid and when I saw this one come up, I had to get it. Just over three years later, I love it as much as when I first purchased it. I have put 112,000 km (70,000 miles) on it since then and the only maintenance I have needed is oil changes and rear brakes. Very comfortable, more tech features than some newer cars, amazing stereo...it's literally perfect for me. Averaging 43 mpg in the summer and 39 mpg in the winter (Ontario, Canada). I still get compliments on the car all the time!

The entire staff at Toyota of Bedford was very professional from start to finish. My sales associate, Davon greeted me on time and made the most of my trip by having vehicles ready to test drive and knew all important information about each vehicle. There was no need to go to any other dealerships. I made my decision that night and drove home with a great vehicle.

I have the 2013 model SEL. I really don't care for the front wheel drive but overall this car is a workhorse. I have 250,00 on the 2013 and she will get up and go smoothly. Good on gas as well and dependable. Except for the 2013 waterpump issue. Other than that, its dependable and the interior is nice leather, not cheaply made. Im getting another one for sure.

Great customer service the process was super fast. I will definitely do future car business with Carface Auto Sales highly recommend this place. Mario was our go to guy and really went above and beyond thank you for all your help!

Love the style got the2020 S model put I upset it didn’t have a cd player in it got the 2.5 motor made by Mazda 175 HP . Not fast but OK 👍 rides great. Still turns head till this day or maybe because mines white looks like an undercover police car with tinted windows it has .

Polite people truly a caring business to the customer clean facilities and great staff with a great stock of new and used products not your typical company

I absolutely love this car. One of the best investments I have ever made. This is the Third ford vehicle I have owned. Its got a really smooth ride. I love the safety features. I drove my Fusion from California to Ohio and back. I was averaging 725 miles to the tank. My only disappointment is that they no longer make the Ford Fusion Hybrids.

I'm a Ford person. You cant get the Ford out of me. I have always liked their style and features. And the price of my Fusion was a plus. I have always owned a Ford vehicle and they always step it up to keep my interest intrigued. All of the Ford vehicles I've owned were comfortable, sturdy, great power (motor wise) and fancy for me.

Courteous & knowledgeable salesman. Made a lot of effort to get me the exact car I wanted in a timely manner. Took as much time as I needed to learn how the car worked after it was delivered.

Have had a wonderful time owning this car, very reliable and a fun drive. Good on fuel efficiency and a great commuter vehicle. Would recommend to own.

Absolutely wonderful experience with Klaben! I’ve dealt with Klaben Motors a couple years now and it has always been great to work with Joe. Always gone above and beyond to help me. Highly recommend Klaben Motors to friends and family.

A 2014 and 2019 Fusion I’ve had. Still driving the ‘19. ‘14 was that great red color, Se but back then you could load it ( came like that ), An SE model with leather, moonroof heated seats - same as top of line except no Sony radio. Had a 2008 Audi A6 - this Fusion reminded me so much of the Audi, when pulling away has this heavy feel, almost as quiet as A6. almost as smooth- interior - we know who took that. My 2019 has 109K on it - really only one problem, check engine light came on - Oxygen sensor - tires, brakes battery, I read somewhere that Ford stopped it because they didn’t really make any money, the SUV craze. Simple car no problem. First new car for me was 1985 Toyota Corolla - 13 years and 235,000 miles when the head gasket went.

The Ford Fusion was a modest priced sedan, low maintenance, great mileage and the hybrids are so smooth compared to all the other brands. I've own 6 of them since 2010. When Ford stopped making the Fusion after 2020 and decided to give away their sedan line, the copy cat models of Hyundai and Toyota both increased sales in the 20% range. Gas, oil and little electricity for the plug-in and these near maintenance free cars just go and go. I've put as much as 165,000 on them without issue.

Best car buying experience I've ever had. I knew exactly what I wanted and they got me into it, even with less than perfect credit. They made the whole experience fun and easy.

I bought this car with 17,000 miles on it, I'm not really a Ford guy but feel I got a good deal at $20,000, it was approximately a year old, starts great and hasn't failed me yet, overall above average car.

Everyone is always super friendly. I definitely recommend their service department.

Purchased a 2018 titanium hybrid with 77K miles on it in 2019, for commuting purposes. I have driven 51K. I had to replace the emergency eletrical brake motor, put a new battery in (not HV), new spark plugs, regular maintenance. I run 400 mls. each week. This car is troublefree. I am totally impressed with performance and reliability, gas consumption (36.8 mpg) since I have a lead foot and on top of that, the car looks sleek. Excellent exterior design and impressive interior. I would have preferred to have the driver seat slide back a couple more inches, but it is very comfortable nevertheless. Great acceleration for passing and is peppy enough to satisfy my aggressive driving (which I have under control). The sound system is incredible. Old school so I love the bass. Great car.

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.