Used Ford vehicles for sale near University Park, MD

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

Bought a brand new in 2019 Transit Connect, since then we only had to change the brakes and oil !!!! Love this van. Works fine for our company needs. The money that we saved on gas alone is priceless (27/28 MPG). I decided to write this now because this is the only Ford product that didn't disappoint us. Hopefully they start making this work horse again soon.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

I had a great experience starting 2026 by working with Ulysses Gonzalez to buy my 2019 Highlander XLE from Koons Toyota Annapolis!! From my first call to ask about a vehicle newly posted online, it was clear to me that I was VERY lucky to have randomly reached Ulysses. First, he made it easy to follow up on the vehicle I was interested in. That was a very good sign! Then he explained that he was there to help me in any he could to reach a good decision that worked for me for this major purchase, and that “concierge” level service was the approach of their entire organization across the board. From my perspective that is how it played out! Ulysses always listened to me and then was available nonstop to answer my questions and find creative ways to make the logistics of deciding on a car work for me even though I live 30 miles from the dealership. And throughout the process, he and everyone else who he pulled in to help me (in the service department, for the financing, etc) were great people! I would highly recommend Ulysses and this dealership to anyone.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

Glenda and Tony were a great Duo. Made me laugh and I was comfortable with my purchase

Good little van for maintenance work. Wont haul all my tools, but enough to get most jobs done, including a 5x10 trailer on the back with no issues.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

My biggest peeve is the tailgate isn’t powered. Ordered the top of the line mr Model sight unseen because my dealership didn’t carry them. I wanted all the bells and whistles. Powered lift gate isn’t an option. It is painful to my injured spine to lift it and manually move the rear seats. The grandkids love the 3rd seat and I love the storage space behind it. I have made a Sam’s run for the month and able to pack everything behind the 3rd seat. The inside is great for human comfort but not for shopping or I should say storing packages. To be honest, my front seats are ALL THE WAY back. I have plenty of room and that’s a lot. I don’t like being close to the steering wheel in case of an accident. I wish the slots for charging my devices weren’t so close to the driver’s cup holder. It’s too easy for liquids to Spill in them. The only other item I wish was different is I miss a hard copy manual. There are options I still don’t know how to use. My GPS is not updated because of that. I like the van. My grandkids and dogs like it. Tomorrow I will get up, remove the two blankets I have protecting them floors and spend hours vacuuming the dog hair out the fabric on the back of the seats and floors. I have leather seats but there’s still Too much surface that holds onto my Husky’s and Belgian Shepherd’s ‘Glitter’. I do have to double check my doors are locked when I leave them in the car with the AC running. I have to use the remote because the double tap of the horn alert is deceiving. It doesn’t mean the door is locked. I do appreciate how easy it is to unlock the car without having the remote in my hand. All in all, it served the reasons I purchased it. I do wish I had paid the extra money for the Sprinter. But it would not have fit in my garage nor my budget.

Mike Zeller was an absolute pleasure to work with for the purchase of my new F150. Knowledgeable, quick and pain free!

This cargo van met all my needs, plenty room in the cargo area, reliable driving, nice rear view in the driver and passenger mirrors and very big windshield.

Working with the staff was a pleasure and made what is normally a stressful experience much easier to navigate and feel safety and trust in the process. Ms. Lori P is a delightful, professional and caring professional that ensures a well advised experience in purchasing a vehicle. Highly recommended. Thanks!

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

Thank you easterns for helping me get my car . Ron was the best will refer all my folks to y'all

I had an excellent experience at Easterns Automotive of Sterling. Eddy went above and beyond to make the process fast, pleasant, and thorough, ensuring everything was handled smoothly from start to finish. Tony, the manager, made sure the final steps of receiving the vehicle were seamless and took care of my requests right away. The team as a whole made this a very positive car-buying experience, and I would definitely recommend them.

Excellent service all around. Many thanks to my service advisor Fawad Hassan. Reassuring to know that excellent, courteous, efficient, skilled service is close by. Thank you.

I am again impressed by Sheehy. I have purchased 2 cars from their Subaru dealership. I wanted to try something new. Maxx Manu at their Springfield Ford did not disappoint. He provided the warm welcome and lissltened to my concerns and and budget to find the right car. I'll be back to see Maxx again and I would recommend him to anyone!

Great service in an emergency We were leaving town for a vacation and noticed that the car needed an oil change before we left Our service rep came through for us

Great place to deal with. Earnest was terrific. Would definitely recommend them! Check them out before you go anywhere else!

This is the perfect van for my large family. Comfortable, stylish, and easy to drive. More than enough space for passengers and all our stuff!

Great service, good experience. Salesman knowledgeable, knows Ford trucks. Got me what I wanted quick.

Nate went above and beyond to make sure I was happy and comfortable with the transaction, purchased the car on line and had it delivered and was not disappointed.I would highly recommend capital auto sales and Nate. Thanks Paul P

Its the kind of commercial vehicle I was looking for and could not ask for something more reliable . I usually take to a ford dealership twice a year for maintenance and it has produced great mechanical results for my long distance rides. Hey guys, go for it!!!! would not regret it.