Used Genesis cars for sale near Franklin Park, IL

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

Very attractive car handles beautifully all the features are easy to operate and easy to learn.This is my second Genesis and I highly recommend it to anyone looking to purchase a luxury vehicle.

Steve was an excellent sales rep. Ultimo has a great stable of cars to select from. Steve went out of his way to help me with my trade in, new summer wheels & tires and answered all of my questions accurately.

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

Great and friendly service. Ri Pritchard the salesman was great and was able to get me into the car I wanted. I highly recommend this dealership.

Great car. It has too many amenities to mention. The only downside is the dealership is not prepared with a good service department, so we were mandated to seek another. The car is great around town and also on the Highway. This is our 4th Genesis, so that should say it all.

recently purchased a vehicle from Old Orchard Nissan, and I couldn’t be more satisfied with the entire experience. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful — no pressure, just honest service. My salesperson, Jason Chu, was knowledgeable, patient, and took the time to answer all my questions. They helped me find the perfect car for my needs and made the process feel smooth and stress-free. The finance team also did a great job explaining everything clearly and worked to get me a great deal. The vehicle was clean, in excellent condition, and exactly as described. I truly appreciate the transparency, integrity, and care that went into every step of the process. Highly recommend Old Orchard Nissan to anyone looking for a reliable vehicle and top-notch customer service. I’ll definitely be back when it’s time for my next car!

had a very difficult time running around for 2 weekends hoping to buy the car I wanted but ended up with typical "bait and switch" schemes that most car dealers do. Almost lost all the hopes THEN I decided to just drove all the way to Napleton Hyundai Glenview for my one last attempt. It turned out to be an unexpectedly amazing experience - I sense a very trust worthy genuine vibe from the sales person who helped me, Adam. Needless to say, he made the sales and I got the new car I'm very happy with. Highly recommended if you're sick and tired of typical care selling people who just want to your money rather than caring about helping you.

Very good experience considering the current market conditions. Logan was willing to get me the deal I wanted and he made it happen. They moved quickly to get everything done.

Coming out of a 2003 vehicle (Jaguar X-type) & getting behind the wheel of a 2023 model was a startling transition. Even though my CPO G70 is a base model (2.0T/AWD) it’s like piloting a space craft! I love this car! And with all of the safety & convenience features, it feels like it cares for me as well. The performance, ride & handling are exemplary. In the spirit of complete transparency, here are a few nits. - The gas mileage isn’t class leading & requiring premium gas adds to the cost of operation. Solution? Tame your right foot! Acceleration is quite lively. - The rear seats are tight for large people & the trunk space is merely adequate (a pass-through rear center seat is quite helpful). But keep in mind, this the smallest model in the lineup. If you need more space, there’s the G80. - Finally, I’m still sorting out some of the infotainment features (which didn’t exist in 2003!). Let me finish by praising the service departments. Without question the best experience I’ve had, up there with M-B & exceeding Jaguar.

Kevin was the best got exactly what I wanted because of him! A brand new 2022 with only 53 miles I wanted to cry! Definitely the man to see

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

Excellent experience. The buying process was quick and easy. Everyone we dealt with was friendly. Very happy with my new vehicle.

Bought this as one of the first gv70 an out. The car is probably one of the nicest cars I’ve owned, I’m 76 so I’ve had a few. Great styling inside and out. Service has been a struggle at some dealers. I have 18,000 miles on the car and so far no complaints

buena atención Joel Hernández muy amable y calidad en servicio y rapidez en su trabajo

Owned the GV80 for 6 months, the smaller engine is plenty. The ride is better than my 2018 Lexus rx350L. Only draw back navigation good be better.

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

I bought a G80 3.3T 2018 I love the car, it’s spacious, comfortable, love the get up and go, love the power and speed. I checked the reviews and they were for the most part very good and I decided to jump. The car has given me a couple of problems, driver side door wouldn’t open and driver side turbo leaking oil. Second guessing my purchase

Mr.George McElroy was my sales representative. Excellent customer service. Very thorough in answering any questions I had. The best salesman I?ve had. Not pushy or rushed. Very thoughtful as well as kind. I felt likeI was talking with a family member. Thanh you Mr. George McElroy for all you did. All A? s for Mr. George. Thank you ??????

We are 12,000 miles into our new GV70, and so far we love it. We had a Volvo XC90 for 13+ years, and we loved it, too. But the GV70 is quieter, faster, and more comfortable than our Volvo. Our only complaint is the level of electronic control for almost everything. I long for the days of analog controls in a car. Other than that, I HIGHLY recommend the Genesis GV70.

Like so many have said before, this was a low pressure, no hassle experience. Brian did a great job of answering all our questions and showing us various cars in our price range. This was the third car my wife and I have purchased from Hertz and we would not hesitate to buy our next one there. I hate the usual car buying process, but the no haggle pricing makes decision making easy - and the prices are very fair.

Julian is a wonderful sales representative. He was thorough and an excellent communicator. Management also was through and brilliant with their communication. One of the easiest purchases I've ever made

Great customer service. Had all of the paperwork ready and got me in and out in a timely manner. Will be recommending them to family and friends!

Good value,Safety, amazing technology. Luxury for slightly more then std midsize suvs GV70’s Technology is work in progress and I suspect more improvement will happen in the future … Plus more safety features will be added

amber was very helpful. she made buy a car very easy. go see her for your new chevy

I have had this vehicle less than a week, 250 miles driven. The navigation settings have been difficult and the screen setup still needs work. The custom seat setting feature was amazing. The seats are very comfortable. It is a nice driving vehicle.

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

So far, after just 1 week, the used car is wonderful. Cannot rate reliability yet. Missing 360 degree camera view. Otherwise has every other safety feature out there. Driving is a true joy. My mpg on the highway is just over 30 according to the dash. Please remember to get a pre purchase inspection and be wary of some huge dealer fees.

Genesis has always offered more for the money. My 2026 3.5T prestige I received $7000 off MSRP. Their technology exceeds anybody’s. Either engine is very fun to drive.