Steve Sheldon, was great!! Finance was unbelievable!! I would recommend this dealership to friends and relatives!! Steve was my salesperson, ask for him, they will do what ever needed to get you in a car!!!
This has been the best car buying experience EVER! I felt like I was buying my nephew's car or something....honestly...it was a Comfortable and Easy transaction. Absolutely no stress involved.
Their whole team works together like a well oiled machine.!!!
My salesman was DaZel Henderson. He was very professional and saw to the small stuff as energetically as anything else he handled. He was very impressive as a salesman and a genuinely all around great guy.
Thanks again DaZel !!!
As far as the sales staff they were top notch couldn't ask for a better experience Darla went way above and beyond get this sale done and I'm here to say I couldn't be made happy with the way she handled our situation kudos to you I would easily suggest someone I know who's in search of a new or used car to check out this dealership
I found a vehicle online that I was interested in and I was able to make the entire deal including my trade in sight unseen.
I arrived to finish the deal and no shocks or surprises. They were honest about all the fees and I was honest about the condition of my trade it and that helped seal a great deal for my family and helped sell another vehicle.
I had been per-approved to buy but they actually found a better deal with a financing option they offered. I was surprised because that has never happened before with my bank. And again this was over email and phone calls.
The staff was friendly, the facility much nicer than any of dealers in Indy I had visited and I couldn't have asked for a better experience.
Not sure what I was going to do today while turning in my leased vehicle,however I ended up leaving with a new vehicle. Joe Bauman, my salesman did a great job of not pressuring me and making me feel so at ease. Not only Joe but every one in the facility that dealt with me were very professional. I was very happy with my visit today at Dave Arbogast thank you.
Don't be fooled by the size of the dealership. ABSOLUTELY the friendliest, no pressure vehicle buying experience that you will ever have. I have avoided going in out of fear of high pressure sales. What a mistake ! Just purchased a new 2019 Buick Envision. The entire process exceeded my expectations from start to finish. Thank you Todd Galloway, Branden Hughes, and John Thompson. You are truly pros in your field !
Mike cole was a great salesman, not too pushy which is nice. We felt like we got a very good deal on our terrain and did not get screwed over. All the staff was friendly and mike made the experience very personal and took the time to get to know us. We did not feel like it was just another sale to him. If we ever need another vehicle we will look here
As soon as I got to the lot JJ met me outside and was pulling the truck I wanted around in less then a couple minutes. The process of getting the vehicle was super smooth and way easier than I expected. He listened to my situation and was able to work out a price better than I was expecting and I’m beyond pleased with my truck. Overall it was a great experience, they really make you feel like you belong there. No pressure and no gimmicks.
Turned in my lease early and was able to lease a Trax with J.J.'s help. He listened to my wish list and found the perfect vehicle for me. My previous lease was through Jeff Schmitt and their salesmen, service, and body repair are far above the rest!
Would (and have already) highly recommend Arbogast Dealership and Jamie Mead to anyone looking for a vehicle. We found the Ford Flex we were looking for, in the desired price range we had set for ourselves, at Arbogast inTroy Ohio! It truly was the best deal we could have asked for. Our sales representative, Jamie Mead was exceptionally professional, knowledgeable and stayed with us throughout the process, making sure that there were no questions we may have had, left unanswered! We were from out of state and were very pleased to finish the day's adventure driving our new flex home to Indiana. THANK YOU JAMIE for all your support during the day of our purchase and for following up with us afterwards just to thank us and make sure we had everything we needed. Jamie, your service, expertise and support are greatly appreciated!
I purchased a car here not too long ago and would recommend VIP auto sales to anyone looking for a good quality used car at a fair price. The salesmen are knowledgeable and easy to work with. I had a car to trade in that had a flat tire and the salesmen drove my car to me while I was at work and changed my tire on the trade in and drove it back. They are more than willing to help you in any way possible. This was an easy 5 stars
We had a TERRIBLE time at other dealerships on the only weekend my wife was able to go with me to purchase a new vehicle. One dealership that was 1hr + away from our home said they had the vehicle we wanted, "on hold" for us. Come to find out, only AFTER we arrived at the dealer, the car had been moved to another dealer the evening before. No call, no letting us know... so we drove that far for nothing. After keeping us there for 5 hours telling us they'e be able to get us a nicer vehicle, down to what we wanted to spend per month, we finally left (they couldn't come close to our preferred monthly payment event though they kept saying they'd be able to). Fast forward; I called Brant at Lebanon Ford and he was awesome. We got there an hour before close on a Friday - and within an hour, he had done as much work for us as the other dealership had done in five hours. Brant worked to get the car we had found and wanted, transported to Lebanon Ford (closer to us), and by Saturday afternoon we were happy "new" car owners! Brant and the rest of the team we dealt with, worked quickly and worked very hard to get us in and out in an amazingly short amount of time, while also making sure we were well taken care of! I can't say enough good things about Brant and his team. They were very busy the weekend we went, yet we didn't wait long and we felt comfortable and assured the whole time that we were being well taken care of. Thanks guys!
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