Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I enjoyed my first visit to the 99th avenue Carmax
by Leo from Laveen, Az.
March 2, 2018
I had a wonderful all-around experience at the 99th avenue Carmax in Tolleson. The staff were very cheerful, respectful, and professional, especially my salesperson, Gabby. I found the best car for me. This Carmax is very organised and stress-free. I would highly recommend anyone shopping for a vehicle to visit Carmax.
It took a bit but worked out a great deal with them. Also, I had an Instant Cash Buyout from KBB which made trading in my old car super easy. The only down side was it took FOREVER to get to the finance team. I understand it was busy, but if you're going to have a sale...staff for the sale in all areas! Overall though I was pleased. Juan my salesman was excellent!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Went there looking for a clean used truck and found exactly what I wanted, good deal, in and out in no time flat. if you looking for clean used trucks you should go there. Matt & Elvis the salesmen we great to deal with. thanks
The dealership got me an appointment within a few days of booking. Diagnosed quickly. Finished quickly. Got a fair bill. Service advisor was good at communication as well. Would for sure return for my Chevy work.
Staff was very courteous, and attentive to covering all my questions. Never felt rushed or pressured. Negotiations were ok, if you???ve done your research, and know what you want they are fairly straight forward.
I have been buying cars for 50 years and this was by far the best experience so far! James Cooper was extremely easy to work with! He listened to my wants and needs, found the exact truck I wanted. Then made making the deal easy to understand! Thank you so much for the great experience!!
Darrell was a great non pressuring salesman. He let us take the time we needed to find the perfect car. Once we decided on a Terrain the management and finance department was also great and had us in and out quickly. Would recommend if you looking for a new car and ask for Darrell.
After a long day of car shopping and getting the run around from other dealerships, Matt (Sales Manager), reached out to me after an online inquiry. Not only did they have the car I wanted, but I was pre approved, in and out in just a couple hours. No hassle. Car was beautifully detailed and we drove it off the lot. Excellent customer service from Sales Manager to Finance Manager. We will definitely purchase future cars from this place.
Butch Shearer and Eiji Pollard made this car buying process easy and smooth. I felt that Butch really listened to what I wanted in a vehicle and was genuinely interested in helping find the right vehicle for me. Eiji made the finance portion easy and quick as well. Friendly, patient and professional. Highly recommend Henry Brown GMC and make sure to ask for Butch Shearer!
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