Service was done very quickly and at a good price. Staff were very nice and welcoming. Would defiantly recommend this place to family and friends.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Very professional experience. My second lease through Jesse. I recommend family and friends to him and Arnie Bauer alike. He and Alyssa worked hard to make my deal happen.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
Looking for a honest sales associate? See Will Buis!!!
by StephanieNiemann from DealerRater.com
November 24, 2018
Highly recommend Arnie Bauer's sales associate Will Buis! This is our second truck purchase with Will in the last two years. Will takes his time and really finds out what you are looking for in a car and keeps in mind your budget. Will is not pushy at all and is very knowledgeable and helpful. He has excellent customer service. We wouldn't buy a car from anyone else! Thank you Will for all your help! We couldn't be happier with our GMC Acadia and GMC Sierra Truck.
Nice stylish affordable SUV
by Ceedabosslady from COLUMBUS, Ohio
November 28, 2018
Love that it not to large. Very comfortable and has great features. Fun to drive, great gas mileage, and looks very stylish and expensive. Makes friends envious.
I couldn't be happier with the sales person, the dealership and the deal. Jesse did a great job in answering all my questions, going for test rides a n negotiating the deal.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
We had a great experience at Arnie Bauer and would recommend this dealership to anyone. Angie was an amazing person to work with. She found a way to get us into a brand new car that our family will be safe in and be able to drive comfortably for years to come. Henry was the most thoughtful and kind salesman we have ever had the pleasure of working with. Adam was great and was able to get us comfortable with all of the features in our new car and show us all of the great apps that we can sync with our car. I wish I could give all of them over 5 stars. Overall this was a great place to be and we will absolutely, without a doubt, be shopping here first for all of our car needs. 100%, 5 star recommendation.
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
Salesman Jesse Dishner sold me a car when I wasn't really even in the market to get a new car! His very approachable, down to earth personality (not to mention his great taste in music), coupled with his knowledge about cars felt more like I was talking to an old friend. I highly recommend Jesse if you are (or are not) looking to purchase a new car.
Engine turns off when you stop
by John from Woodland Hills, CA
December 30, 2018
This vehicle turns off and on when you stop a big safety issue very dangerous to drive. And I am scared to drive this vehicle on the Freeway and streets.
Today I bought my first car and I had an amazing salesperson John Buchanan to help me in the process. In finance Leo Estrada was also a great help who I am thankful for. I walked away with a 2018 brand new Jeep Renegade and I couldn???t be happier!
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
My husband and I purchased a New Cadillac CTS from Dralle Chevrolet Buick GMC Cadillac in Watseka. Both Chuck DiCola and Jake Quick were great to work with. We not only got a great car but we received excellent service and an even better deal! Val and I would highly recommend Dralle for purchasing a vehicle. We were treated like VIP's.
5 STARS all the way! Thanks Dralle!
Very comfortable car, love the leather and V6!
by Amanda from Schellsburg, Pa
January 1, 2019
Plenty of leg room in front and back. Drives so nice. Love the get up and go with the v6. Easy to clean leather. Big cargo space in back.
We are repeat customers. We bought a Chrysler Town and Country almost 2 years ago and had such a great experience with them that we went back for a Dodge Ram for my husband and I year ago in July. They make you feel very welcome and they don't bs you into a vehicle you didn't come for. Will definitely be back for our next vehicle in a few years!
It was an ok car
by Deeznutz from Pittsburgh pa
December 26, 2018
Price was too high for my liking. Felt like it wasn’t worth that much so I didn’t pursue to try to buy it etc etc
Lauren Gall, our sales person, was very personable and easy to talk to. She knew the 2018 Santa Fe inside and out and she understood what we needed in order to be able to afford the car. She made the process very smooth and enjoyable!
The 4 cylinder is a low maintenance SUV
by Serginho from Killeen
December 31, 2018
The past 4 years with this vehicle have been reliable. I've been able to save gas while having the space to move around with family or to other cities, the interface is simple and straight forward, so knowing when a oil change is coming to maintain the vehicle to good performance helped me a lot.
The power steering is electronic so there is no need to check for fluids there, the wheel is always soft and easy to drive.
Ms. Holly, Naveed, and Ezhar were great. Made my car buying experience easy. They are very professional and friendly. I will be referring everyone I know.
So far we love this car!
by Danielle from Oxford
December 12, 2018
This car is both stylish and economical. I have plenty of room in it and it runs great! For a vehicle of this size it actually gets decent gas mileage. Very comfortable and feels very safe.
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