This is the 6th car I have bought from this dealership I feel confident and trust the people I have dealt with, I consider Haig and JD friends of mine along with other team members as well Kevin in service has been awesome as well to my family. No pressure or stress just the way it should be.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Hi, I recently purchased a 2017 GMC Canyon SLT from another dealer with 1650 miles on it and something called Teen Driver was active on it. The dealer I purchased it from was unable to reset the Teen Driver mode and suggested I call GMC. After multiple calls to GMC, OnStar, and trips to four other dealers who all told me they had never heard of resetting the Teen Driver, I spoke with a women named Cassidy in your Service department who took down my contact information and told me that she would look into the issue and get back to me. The next day I received a call from Chris Proteau who had asked me to stop in when I had time and he would be happy to look into the issue for me. I stopped in to Lannan Chevrolet after work and Met Chris who took a look at my truck and was able to reset the computer in a matter of minutes. The great customer service that I received from Chris and Cassidy was exceptional and beyond any service experience I have received at any other dealer. Moving forward You will be my first choice for all my automotive needs.
Brought in my 1984 Corvette for a window regulator replacement. They no longer make replacement regulators and you have to retrofit one from a later C4 model. I brought my own part and was received right away. Mark was very informative and kept me in the loop throughout the process. Even though the job is notorious for being annoying, the tech did a fantastic job, and everything is working perfectly. Additionally, the window glass was cleaned, and the door panel was put back together with care before I received my car. Overall it was a great experience and I would trust them again with an unconventional job. And a big thanks to the tech
I contacted the dealer about a 2013 Honda Accord Sport listing. In the photos the Accord had non-standard wheels with snow tires, but the listing included the OEM 18" Sport wheels. It took several calls to the dealer to establish that the vehicle did not include the oEM wheels, just the snow tires on small wheels. A week later the listing still includes the erroneous 18" wheels. Not having the correct wheels makes this vehicle worth several thousand dollars less than its listed price.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
We had a GREAT EXPERIENCE at Tasca Buick GMC with Mikayla. She had tremendous knowledge of the vehicles we looked at and we felt no pressure to buy something we really weren't comfortable with. We ended up with a GMC TERRAIN and "We are Satisfied "!
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
I booth my truck 2500 Silverado at Colonial South Chevrolet , with I had a wonderful experience with hall transaction but the best of hall was to work with the sales person Mr. Tony Lima . He did everything great and he was very pleasant .I will recommend my family and friends to this dealer .
Review of Tulley Buick GMC and our leasing experie
by Deborah and Bradley Felton from Lowell, MA
November 1, 2018
We had a great experience at Tully GMC. Our Salesman Kelvin Rodriguez was very personable and as we told him, he was the only car salesperson from any dealership who actually knew the vehicle when we asked questions. He told us he had only been working at Tulley less than 2 months which impressed us with all the knowledge he had on the Acadia. He certainly is a salesperson who goes above and beyond to make sure you are satisfied with your experience. Overall it was our 4th leasing experience but our lst with GMC and it was the easiest dealership by far to work with. We never waited very long any time whether it was with Kelvin or the Sales Manager Mark Pike and even the Business Manager Anthony Lake. This leasing experience the quickest and easiest we have ever had. We have recommended Tully Buick GMC to our friends and am sure they will also have a great experience with the professional staff.
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