Both the salesman and sales manager were great to work with. Before I scheduled an appointment, the salesman had cars ready for me to look at, even at different Rohrman lots! He asked the right questions and had cars lined up based on what I was looking for and in my price range.
We have always had the best experience when leasing a car at DeFouw Chevrolet!! Pam Strain is AWESOME!!! She has helped us the last two times we have leased a car and I would highly recommend her to my friends and family. She even called to tell us about the Fall Harvest Sale they had going on. Thank you!! We love our Red Equinox!!
I contacted Lewis Motors via e-mail which was responded to quickly. Called and made an appointment. Was greeted immediately upon arrival by Donnie Wright. He was extremely friendly, helpful but not high pressure. He allowed the vehicle to sell itself. We were very pleased and relaxed with the entire experience. We now have a 2015 Equinox which were are enjoying very much.
I found a car listed on cars.com and it was over an hour from my home. The salesman worked with me to arrange a test drive when I was in town and worked with me over phone and text to gather information for paperwork when I decided to purchase. The process was quick, they had the car and paperwork ready for me when I arrived.
Great quality vehicle and price.
We have purchased our last two vehicles from him and will be getting another one soon. What we liked the most was no pressure, only 1-2 hours to test drive 4 vehicles, make a decision and complete the paperwork. He doesn't waste your time by "talking" with a manager, he doesn't do the finance so no one to hassle with APR scam rates (he will recommend a credit union that gave us a great rate), no one to hassle about adding extra anything. Wonderful experience. We no longer hate buying a car and spending all day trying to escape from the high pressure dealer/dealership.
The people are friendly and knowledgeable about the vehicles on their lot. They are always my first stop when looking for a new or used car or truck. Elizabeth Alma can get you on the right track when you call.
Found the perfect car on Cars.com and contacted Hubbard. I had a response very quickly. I did have a few questions and sent them to the man who had contacted me. However, after several hours with no response, I contacted salesman John Gustin directly and he immediately found the answers to every question. He has followed up with me after the sale and I am very satisfied with him. My only concern is that the dealership apparently doesn't clear the memory of their used vehicles, they let the new buyer do that. In this day and age, if you don't erase all the data you've input into a car, you're asking for big trouble. But some people may not think about it when they trade in their car. A new buyer could get your home address from the GPS, your phone and contacts from the phone memory, etc. etc. Dealers should make it a practice to wipe the memory of any car they take in before they offer it for sale.
Eliseo and the rest of the guys I dealt with were all incredibly helpful and honest. i felt very at ease and like they were actually being helpful, instead of trying to nickel and dime me.
i will definitely try to buy from then for my next vehicle.
My wife and I were looking for a family SUV or minivan and found several vehicles in Raisor Automart with pretty nice prices through Cars.com. So we made an appointment with Suzi and drove there on one Saturday morning. Most used vehicles here are within 2-3 years' range. No one pushed us to buy anything and we were given enough time to test one 2018 Nissan Pathfinder, one 2015 Toyota Sierra and one 2015 Honda Odyssey. Finally we decided to buy the 2018 Nissan Pathfinder. Since the price of this make and model is already the lowest we could find on Cars.com within 150 miles, we didn't spend much in negotiating. The transaction was quite smooth and we drove the SUV back in the afternoon.
Customer service and communication was very professional, timely, sincere, and accurate.
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