They Staff at Aiport Kia was top notch, Blake helped me get the car i could afford with everything that i wanted. Easy, painless, and efficient process. And i LOVE my 2019 Kia Forte, it was my first new car buying experience and they made me every step of the way and guided me in the direction I needed. It was an overall great experience and I highly recommend Airport Kia to anyone looking for a new car! Ask for Blake!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I lost my '95 purple Corvette to hurricane Irma. After moving to Lee County I saw this beautiful '95 Candy Apple red '95 Corvette on their website with low mileage and Ray Matthews explained the history of this car and got me the Car-Fax on it. I made an offer and the manager countered with a great deal. Everyone there was so friendly and when I got home I got a call asking me how my experience there was. As a double Purple Heart veteran, I miss my purple Vette but I love this red Corvette. I hope to go back there one day and but one of those Buick SUV's. Ray also got me in and out and on my way pretty quickly. Larry also helped get me on my way
We were greeted by Edens at the front door and he welcomed us to sit down and discuss what we wanted. He was very attentive and helped us select the right model for us. He had us test drive the car and explained the interior workings. He answered any questions we had. He was very knowledgeable about the car and we felt very relaxed . We had been to several other dealers but Edens was the best salesman that we had we encountered. The whole process was exceptional.
Windshield ghosting,shadowing at night driving in rain.
by TomK from DealerRater.com
June 20, 2018
To Mark-Service Manager: Prior to the oil change on May 31,I tried to explain the "windshield"problem,best described as a grey plaid covering the full windshield driving at night in the rain.The visibility is next to zero-an accident waiting to happen.VERY SERIOUS! The detailer used cleanser and steel wool to clean the windshield-this did not solve the problem. I adjusted the thermostat temp,but that did not help either. Obviouly,afraid to drive in these conditions. This windshield should be replaced. Please help! 2014 Buick Tom Klein Ph. 832.401 3075 tek firstname.lastname@example.org
Ray was extremely patient explaining in detail the information we were looking for about the potential purchase but also lease options. We ended up leasing for the first time in our lives but are very comfortable with that decision all due to Ray's acumen. Highly recommend him for anyone looking at purchasing or leasing a new vehicle. Rich and Barbara Jenkins
My Lincoln was handled as expected and on time. The repairs were effective in eliminating the noise and personal concern.
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