I went to Harry Browns Looking for a used Vehicle for my wife . Her Old 2004 Chevrolet Impala, has some major Transmission trouble and a 152,000 miles on it so I felt it was time to replace. I first seen 2017 Chevrolet Impala off Cars .Com at Harry Browns. I had heard many good comments from friends and co workers about Harry Browns so decided that's were I would start my Car search. Well I set up an appointment and then went to see what I could find if anything. Well as I entered the building I was greeted by one of there Employees asking if they could help me and I said I was here to see Chad , and was told he would be right with me and to have a seat. They the Employee offered me Coffee Or a Bottle water which I declined. With in 5 minutes Chad came out and visited with me Explaining he was the Sales Manager and welcome me to Harry Browns. He spent a little time with me explaining what to expect on this visit and that my time with them was of the highest priority . He then Introduce me to Product Specialist name Brandon Vance. And said he would take me out and look at some vehicles and test drive them and answer any question I may have. Well as I spent time with Brandon, him and I talked quite a bit about the types of Vehicles and what to expect. As I mention Earlier I originally went there thinking I wanted an another Impala for my wife but as I test drove the different Vehicles I found out a lot about Chevy Equinox which I determined would be a better replacement for my wife. I then ask Brian if I could drive the car to Pick -up My Wife and see what she thought. Upon returning with her it was decided we would go ahead and purchased the Equinox. From there Brandon, Took us through the process of purchasing that vehicle and once all the paper work was done he spent Quality Time with my Wife and I explaining all the different features of the vehicle we purchased. Keeping in mind we are both in our late 60`s and are not very computer savvy. Well in the end we both left with our New Car very well satisfied. I have to give everyone we dealt with at Harry Browns a big Thank You ! And A special thanks to the Excellent Job Brandon Vance , did for us. We would diffently Buy another Vehicle from them in the future and highly recommend them to everyone we know. Again GREAT EXPERIENCE!
9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opinion - Too long for a 5-10 minute check. After 1 hour I had to see what status was...Last oil change same, slow service...
Sadly another bad service. Had high hopes because my last service was really good. Bad communication (I should say No communication) during the day of what was happening or when to expect my car back. Only called me back after I called later afternoon (3pm) when I dropped my car at 8am. Also service couldn???t get a valet to bring my car around at end of day. Service advisor overheard and went to get when I walked out to get myself which I appreciate. Pulled it around and of course it hadn???t been washed. It???s my assumption when they call to say your car is ready it???s actually ready. Again I don???t go to service for a car wash but it???s something about having pride in the cars coming off their lot I would think they would want to have that shine and good feeling when a customer leaves. But then again given the actions maybe not....
Pete made the car buying process as painless as possible while car shopping with two toddlers. He listened to our needs and directed towards a 2018 Acadia. There was no pressure to make the purchase that day and they gave us a fair price on our trade in. The entire staff treated us like family. I will definitely be choosing Valley Buick GMC for future automotive purchases. I cannot thank them enough.
Car started running super rough out of the blue.... Had it towed to Burnsville Mazda and they were able to fix it for me quickly. They recommended spark plugs too, but I had just done those a year ago, so they said it was fine they didn't replace those with the ignition coil.
Slavic was a very friendly face to see when I came in. He was very informative and took his time to walked me through the details of the car. He noticed that I was cold and offered me coffee which was very mindful. His personality is simply magnetic! Last but not least, the restroom were clean which was a great plus.
Working with Sean was great he was very informative and upfont with everything during the test drive and pulling together the financing. We did not end up purchasing the vehicle but there was never any pressure to purchase.
Brian at Morries IG Mazda was awesome. My daughter was purchasing her first car and his knowledge of the product and guidance through the process was extremely helpful! I would definitely recommend Brian Lee and this dealership.
I simply had an awesome buying experience at Shakopee Chevrolet. Dave and Tom were great to work with. From the time I walked in to the time I drove home with a new Silverado, my experience was nothing short of fantastic. I would highly recommend this dealership.
My first purchase here was in 1975. I just took delivery of the fourth car purchased here. My satisfaction should be obvious.
Service Department is excellent.
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