Great experience !! Our salesman Gary insured all of my needs were met and that I was satisfied . All the staff was pleasant and currtious. Would recommend them on all levels... Great dealer with great price!!
They listen to the customer. And do what they can to find a vehicle for the customer. They make sure the customer is very satisfied with the vehicle they bought. through out the purchases and after they leave the lot.
Rob was easy to work with. I appreciated how he truly listened. I enjoyed taking a test drive alone, most places want to ride with you. It made me more comfortable, helped me really see myself driving the vehicle, otherwise you just don???t feel like yourself driving a stranger around. I didn???t feel pressure at all during my purchase. Rob???s coustmer service made for a great car buying experience. I would definitely recommend Forest Lake Chevrolet Cadillac to friends and family.
Bought a 2000 Ford F150 from Lakeside Auto. Shane Jackson was our salesman and was very helpful and low pressure. Before test drive he pointed out the front brakes were pulsing and they would fix front brakes before we picked it up. When we went to pick it up he told us they went ahead and did the rear brakes too. Good prices and good selection of used vehicles. Would definitely go back for future purchase.
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
This was a great Black Friday shopping experience. I got a truck with less than 6,000 miles and a Lifetime Powertrain Warranty on top of it . I would recommend this dealership for anyone needing a new vehicle. The entire place worked together as a team to make sure I went home with my dream vehicle. Thank you Hutch and the whole team. You did an outstanding job communicating with one another to make my car buying experience easy.
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Purchased a 2017 Ford Edge from Jim Rued. As always, Jim gave me realistic options based on my personal situation which worked out smoothly. Ben gave me good financing options to choose from. I send all my family and friends to Jim and Inver Grove Ford because I know will be taken good care of.
Very prompt when I inquired about a car !! Three different people reached out to me in consecutive days to help me with anything I needed.
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