I knew going into the buying process that I would be taken care of at Bob Brown but they went way above and beyond to make sure my truck turned out perfect. I at no point felt I was being sold something, I really feel like I was hanging out with friends picking out my perfect truck. Not to mention the deal they gave me was above and beyond amazing. I strongly recommend them for both sales and service!
Best truck out of about 25 that I considered.
by LLL from Dallas, Texas
January 11, 2019
This 2013 GMC Sierra SLE rides like a luxury car.
Low road noise, smooth ride, great features, looks good, and is very comfortable.
My sales associate, Nermin, was simply outstanding! He was friendly, personable, and knowledgeable about the vehicle. I came in towards the very end of the day and he encouraged me to take the vehicle home so my wife could also drive it. Even though I did not buy the vehicle, I would return to Billions because of my experience with Nermin
This is a great truck!
by babyboyb from Caldwell, ID
October 19, 2018
I own the 6.2L 1500 Sierra and I love it. Although I only get 12.7mpg, the power makes up for it. I feel as though I could do anything necessary, and if the apocalypse came, it would keep me alive easily! It looks great inside and out, and I don't have to worry about any engine issues.
They were kind, courteous, and easy to work with. Steve stayed late to make sure we were well taken care of. One area of improvement is to make sure owner’s manuals are in the vehicles.
by Singleton Crew from Beaumont Tx
January 3, 2019
Perfect fit for when I have 6 of my grandchildren with me and storage is great having to transport a baby stroller and my husband Walker and have groceries.
The only problem is we sometimes smell strong odor of gas. But there isn't a recall for it. We taking it in just as soon as we can get my second car running .
GM Could offer more free oil changes with purchase and longer onstage and Sirius trial!!
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
We had an amazing experience today with your salesman Tyler Schouten, At Billion Buick GMC, in Des Moines! He was very kind, and got us through the car buying experience painlessly! We will highly recommend Billion Buick GMC and Tyler to friends and family! Thank you and Tyler for today’s purchase and wonderful experience!
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Working at a high end dealership in service department myself I was greatly pleased with the service department. Josh Miller service advisor was very professional and great to work with for my needs. Technicians fixed my rattle noise and performed maintenance as needed. Also shuttle transportation was very quick and excellent.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
I want to thank the team at the Billions GMC dealership for the care and attention that was given. I was traveling from Wyoming to my home in Ohio and experienced issues with the desiel exhaust system. Josh was working the service desk, he was very aware of my situation- he and Brian (mechanic) worked diligently to get me back on the road, not forgotten was Marcie, she provided transportation services to an from my hotel. I highly recommend The Billiond dealership for quality service, in fact I will strongly consider purchasing my next vehicle from them!
Thank you again!
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
Great Customer Service. Loved it, however some repair prices are quite high, but the quality of repairs are great.
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
Quality and Integrity - Josh, Brian and Marcie worked as a team to assure my vehicle was repaired in a timely manner. The attention given to my situation rates very high. In fact I was so impressed that I would not hesitate for a moment to travel (over 700 miles) to purchase another vehicle when the need arises!
Thanks to all!
A very comfortable, quiet ride.
by GregO27 from Sussex,WI
December 26, 2018
Very nice truck. Comfortable, quiet, and very good gas mileage for a V8 engine. Have not had any service problems since owning, which is 34000 miles.
Wentto Billion Auto to get some other issues taken care of which worked out very good.
While there I was talking to them about a leased vehicle that I was in, and lease time was coming up soon, was able to get out of that vehicle acquire a 5th vehicle which we were very much satisfied with salespeople and finance people.
Best truck I have owned to date
by Todd W from Tampa, FL
December 14, 2018
Phenomenal, may not be the Denali but is pretty close with only a few options missing, best vehicle I have owned or driven. Love it!
Good, quick service. I don't understand why this review has to have a 25 word minimum. I think by the time I finish this sentence, I will have satisfied the silly requirement.
Best truck I ever owned very reliable and good MPG
by Allencasal from Dunmore pa
December 2, 2018
This was a tow vehicle for me. Living in NEPA lots of mountains and two lane roads. Never let me down good power and good brakes. Felt very stable when towing my boatbor travel trailer. Also very good MPG with 5.3
I got a lemon. Roof leaking, received damaged spare tire/equipment, transmission is slipping, heated seats failed already, the dealerships/service are awful. I will never buy another GMC ever. Not to mention, second model from top Denali... no heat to the backseat!!!
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
Karl Chevrolet is always professional, well organized, they do what they say they will do, the shop is always spotless. Top notch service.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Have purchased several (5) vehicles from Karl. Always have received excellent service. Appreciate being able to make appt. online and not having to wait around for vehicle to be serviced.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.
by Husseydep from Riverview, FL
January 22, 2018
Fantastic vehicle for a large family. I love the exterior of the vehicle but the seats might be the best feature of the vehicle!!
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