I hate going to dealerships but my lease was coming to an end, I needed to get into a new car I hated the car I had I wanted something bigger for my family. As I walked up to the dealership I was greeted by Mo. I explained to him the car I had and what I want car,payment,money down etc..All at once just to get it out of the way. Mo told me to look at two cars and I test drove one I feel in love with the GMC Terrain. Now you think the hard part.... well it actually wasnt at all Jason the new Manger came over give me I great price and the process wasnt too long at all. Mo was such a great help and I would truly recommend everyone going to him at the dealership.
Excellent from first entry to driving away in my new
by Sherrie71 from DealerRater.com
November 28, 2018
Very friendly, knowledgeable, and patient. Mr, Brahm Alexis did everything he could do to help me get the exact car I wanted. He always was very kind too. I had no pressure from him. It was a very enjoyable experience from beginning to end. Your entire team made me feel very welcome at all times. I have leased 3 Buicks from the Coral Springs dealership - 4 total Buicks.. That tells you that you all are doing the right things to serve your customers!
Geeat sales and financial departments, they work to make got the truck than I love and I definitely will recommend this dealership and Mo Alani for the exceptional service than, thank you very much for my new Sierra Denali.
I can't rave enough about the quality of service I received in buying a car in June. Mario was exceptional. He was able to help me with identifying my needs and choosing the best car for me and my family. Due to his great customer service, wealth of knowledge and expertise, I will continue buying my vehicles through this dealership. This is my 3rd car with Nissan in 5 years. Mario was the best sales person I've dealt with my entire life. Due to me being active military, I was unable to give the great review he deserved. I hope this review helps give Mario the credit he deserves.
Facilities very nice as always, however:
1) Was told tire rotation & oil change would take 1 to 1.5 hours, but it took 3.5 hours!
2) This is the second time I've asked if something could be done to loosen the stiffness of adjusting the driver's armrest, and as was the case the first time, the advisor dismissed it out of hand as unadjustable. I just didn't get the feeling he was seeing it from my side by at least asking the mechanics to look at it. And believe me, at my age this is an issue that's causing me pains in my right arm. It's still hard for me to believe that it was intended to be that stiff, but even if that's the case, at the very least, it should be flagged as something in the Encore's design needing improvement .
Bruno Zayas was the best salesman I've encountered.
I came looking for something particular and he was able to get me what I wanted along with what I needed, no hassle involved.
His suggestions on buying were perfect. Quality individual, 99% responsible for my great experience.
I called for a rate quote and instantly was treated with great enthusiasm by Angel. Angel after referred me to the sales agent jose mayorga. He was straight forward understood my comcern and advised of how I could move forward. Exactly what I consider a great buying experience.
A+. Never in my 25 years of buying cars have I ever come across a dealership that respects you as a customer and makes you feel so wanted. Every concern properly addressed, no pressure sales tactics, a respect for ones time. Truly how all dealerships should be operated. I have bought Mercedes and BMW in the past, and have been treated well, but never even close to how I was treated at Williamson Cadillac.
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