Mr. John D is the most laid back guy I have ever worked with . I hate pushy salesman who take forever to satisfy the deal. I recommend him 100%! This is the easiest process I have ever had to purchase a vehicle.
I recently went to Carl???s Buick and can not express how impressed I was with the level of care they showed me. It was obvious right off the bat that the staff was willing to earn their 5 STAR review. Was I looking forward to car shopping?? Only in the same way I look forward to dental work-it???s got to be done and I would like it to be as quick & painless as possible!! I did plenty of research prior to going in and emailed with a few dealerships to get started. Even via email I felt like I would have an honest experience with Carl???s. I was right! They must have excellent leadership because the staff -including the salesman, John D, the finance lady-I can???t remember her name (sorry) but she was so knowledgeable and sweet, and the VP, Paul were all amazing. The receptionist even seemed on point! Thanks to Carl???s I now know car shopping isn???t (quite) as bad as dental work! Which is a great thing considering I???ve got to see them again at the end of my lease!! Go see them for yourself! The new 2019 Enclave is gorgeous!
I was at the dealer to service my 2 yr. old Buick. I was walking through the showroom to stay cool on my way to TJMaxx. It was quiet in the showroom so I stopped to look at an Encore. Three hours later I was the proud owner of a 2018 Buick Encore. It was easy and fun.
I am dealing with a Mr. David Penata, who is excellent with customer relations and a credit to your organization. He has been trained by the Johanson Company to be creative with ideas to overcome some of the problems we have experienced, and I am pleased to say that because of this he will be the individual that will possibly be closing the sale of a new automobile to this customer. It has been a pleasure to know Mr. Penata and the management should be advised that he should be complemented by his superiors for his excellence in dealing with this customer. Thank You Captain Joseph L. Naselli USCG Active
Trish, Brian and the shuttle driver forgive me I forgot his name but amazing dealership! 5 Star service! Never thought I???d have fun getting my car serviced but I did! Thanks again guys definitely coming back! Thanks again to the shuttle driver by the way top notch service! Definitely telling all my customers to head over to Johnson Honda! Thanks again guys!
customer oriented dealer. salesman Steven Silverstein was polite, informative and was considerate of time we had to spend at the dealership. no high pressure. Steve was well versed in all aspects of the buying experience, including his detailed knowledge of the car we purchased.
I took my mom to Sutherlin to buy a new rogue and was treated like royalty. I can't complain at all because the whole staff was totally on point 100%. My mom won a cruise and we are headed to the Bahamas soon. I love the yippee ya yaee commercial on the radio!! Awsome awsome awsome!!
Thank you Sutherlin
Jesse is my Line Service Manager. He???s great. I waited for my car. It took a fair amount of time. But he explained that beforehand. He is very knowledgeable also. Merry Christmas Schumacher and Jesse.
Everyone at Schumacher was so warm and welcoming!! Peter has been my sales person for the last lease as well as this new lease, He went above and beyond to help me and make me feel at working with Schumacher dealership!! Everyone was amazing working with, Peter, Brian (management) and Alex (financial) I feel so lucky that I have been with Schumacher for the last 12 years, 5 cars!! Love it here!!
When I went to see cars with my daughter, NEVER thought I was going to walk out with a brand new car... Thank you Erin for helping us, thank you for your service and knowledge and thank you for being so nice and professional. We felt very comfortable with you and I LOVE MY CAR!!!
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