Used hatchbacks for sale near Hybla Valley, VA

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

We bought this car when we lived on Vancouver Island. Great car in traffic and getting in and out of parking spots. We loved every moment we have owned it!

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

Mine’s stock and i still smile from ear to ear two years in. If you’re thinking about it just do it. Crazy handling and versatility. Fit a 65” tv and 3.5’ fire pit in back

Zaza not only delivered my optima to Chicago but did the paperwork electronically and got me very good finance terms will buy again - Carson S

GTI's do almost everything well. Economy, performance, flexibility, holds value, road car, back roads car, safety, comfort, feature-laden and now almost $10K less than the price of the average new vehicle. Two minor flaws IMO. All GTI's should have Golf R climate controls. Standard controls too confusing and fussy. Rather set it and forgot it. DSG is "still funky after all these years." Don't get me wrong, the lightning quick shifts and in-traffic ease are compelling, but DSGs can be clunky and feel strange at low speed and can't yet read all of your intentions correctly, thus some odd decisions/shifts on occasion. Not a fault, just a thing. Otherwise brilliant. GTI is among the contenders for "best" mass-produced combustion engine car of all time. Yes, that good. If shopping the used market, I would strongly suggest one try to get a Performance Package car. Much better brakes that won't need brake service as often and stop better. Also, the electronically controlled differential aids both traction and handling.

We just purchased a new Acura Integra from Yong Kim at Pohanka Acura. This is the second Acura we purchased from Yong because he goes out of his way to make it an A+ overall experience. We really enjoyed catching up with Yong since the previous Acura purchase a few years ago. Yong provides excellent communication, straightforward pricing and no pressure. We also had the pleasure of working with Shahbaz Butt in the finance department. It was a very efficient process. We highly recommend Pohanka Acura and wouldn't go anywhere else.

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

I was talking to to John Fetty who Succeeded convincing me to come and get a good deal but unfortunately the day I went there he was not around but Victor help me out through out the process and now I have my new Acura RDX . Thanks to John Fetty and Victor

Handles and drives great. A Spec package is top of the line for any driver. The Turbo gives you great pop if needed in fast moving traffic, Proud Owner

I lived my experience at sheehy Honda my sale member was Nicolas his is a great sales man he was kind polite and very respectful I had almost all my kids with me they were very active to say and he helped me with them he gave them papers to draw on and was very patient with me he answered all my questions and helped me with my car he sold me a very nice 2014 Honda odyssey with 66,000 miles I really like my car!!! Also all the staff was very kind and patient with me and the children over all it was a great experience I drove down from Baltimore Md and I was able to take the new car home and leave the car I came with and pick It up the next day they are very helpful as of now I have brought it there for maintenance that process as been great so far thank you sheehy Honda for my new Honda odyssey and Nicolas for such a great experience!!

After buying Toyota vehicles for years, I found out that they were outsourcing their CVT’s and Honda was making their own CVT’s and after driving a new Toyota Corolla and then a new Honda Civic, I was more impressed with the Honda Civic. My three previous cars were Toyota Corolla’s and I loved them. I am very happy with my 2021 Honda Civic EX and I would not hesitate to recommend Honda.

The dealer determined the car needed expensive work so they took the vehicle to auction. There was no other car I was interested in. The dealership stayed in consistent contact with me to keep me up to date.

I’ve been coming to Alexandria Passport for 12 years & Yves Badji has always taken great care of me . He checks in, makes sure all my paperwork is in order & always goes the extra mile! I can’t tell you how many car seats he’s helped me install.

I brought my vehicle in due to a nail in the tire. Outstanding customer service. Kept me in the loop of what was being done. Work was completed at a reasonable time.

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

Julie was our service advisor and she is a fantastic customer service professional! We have experienced others and they can really can learn a lot from her approach to the customer and the resulting customer loyalty to Sterling BMW Will request her service assistance when we return for our next maintenance appointment Chris B

They were very good and plentiful with their correspondence. I got very busy and couldn't respond. I will try again.

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

This is no luxury car but if you are looking for a smaller car with great reliabilty and lower maintenance costs this is a great option. I am a petite female and the car is quite comfortable for me. I drive 18 miles one way into Minneapolis and the ride is enjoyable enough. This is my 2nd Mazda 3, ironically same color as my previous only because of availabilty. This model year all wheel drive was available and served me well in our Minnesota winters. Standard safety features are appreciated. I don't need all the bells and whistles but I do like connecting my phone to my car.

The service was great and fast. There was not extra add-ons that some dealership try to get you to buy.

Service dept. did an excellent job! especially from Ms. Lara Stauff she was very responsive when i had a question. Staffs are friendly and professionals. Highly recommended.

I purchased a 2022 Mazda 3 Select from Cochran Mazda in Wexford, PA. The sales lead Ben Schuster was awesome to deal with and really knew the product. The car is amazing, a step up in quality over the German made 2015 car I was driving: more power, better mpg, better fits, the best modern tech, and all the comforts.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

This is my precious car I lovedddd the car but winter is tough with the snow. My only complaint was the low profile tires are more prone to flat tires I had a lot! Snow and hills are not ideal but I worked overnight hours so roads are the worst at those hours!! Overall LOVED the car but wanted a safer car for work and child transport!!

Without discussing the beginning of my car search journey, I will go straight to the end of my journey with Nissan / Hyundai located in Waldorf MD. Anne Maus, Todd Zaciek, Denzel Payne and Max Cho... My search started May 9, 2022 and Ended June 7, 2022. It went from dealing with 2 sales associates I would NEVER recommend, to dealing with an EXCELLENT salesperson that assisted me for three weeks. Hands down Anne Maus (Nissan Dealer) is the best sales associate to have assisted me with my car search. Anne and I spoke, texted and emailed for 3 weeks. I finally went to the dealer on Saturday, May 29, 2022. I test drive 3 vehicles and fell in LOVE with the 2018 Hyundai Santa Fe Sport, because the vehicle was a certified vehicle I had to work with a Hyundai Sales Associate. After 5 days of being jerked around, the vehicle I fell in love with was sold. I texted my disappointment to the manager. I immediately received a call from Todd Z. Mr. Todd Z., went above and beyond to assist me in purchasing a vehicle. The next day Mr. Todd Z. sent me information on another Santa Fe. The truck that I fell in love with didn't even compare to the truck Mr. Todd Z sold me! I arrived at the Dealer on June 7, 2022 to sign off on my paperwork. I received nothing but TOP NOTCH SERVICE from my original Sales associate Anne Maus, a new sales associate from Hyundai, Denzel Payne. Denzel Payne showed me how to work all the gadgets on my new 2019 Hyundai Santa Fe Ultimate. Mr. Max Cho, the finance gentleman was very pleasant to work with, he made my experience very easy. When I say I can not THANK these 4 individuals (Anne Maus, Denzel Payne, Max Cho and last but not least Mr. Todd Z.) enough. I would recommend ANNE MAUS to anyone. Ms. Maus is very passionate about helping her customers. Ms. Maus listened and understood from day 1 what type of vehicle I was looking for and took her time to deal with me. None of this would not have been possible if Todd Z did not step in and save the day.

Aside from the poor positioning of the cupholders and zero ambient lighting, this car is amazing. I've only had it for a month, but it may be my favorite car that I've had. I knew nothing about Mazda and I bought the car online without seeing it first, but really have no regrets. The 12 speaker Bose soundsystem is amazing (which is why I bought it) and I've taken it on a 4,000 mile roadtrip and it was a lot of fun to drive. The "deep crystal blue" color is beautiful and the gas mileage is decent around the city but great on the highway. I'm averaging 320 miles to a tank in the city and 460 on the highway. All in all a great purchase.

I had the pleasure of working with salesman Kamau Dawson. He was very easy to work with and got me through the process easily and quickly. I almost gave up looking for a car. I had a great experience and I will refer my family and friends to Mr. Dawson if they decide to purchase a vehicle. I was completely impressed with his professionalism and customer service. He was also respectful and not pushy.

We bought a 2008 Mazda 3 Touring hatchback new. We have driven it for over 15 years / 150,000 miles and have never had anything major break on this car. We change the oil about every 5,000 miles and had to do some work on the C/V joints at about 100K miles. We didn't even need a new clutch until 140K miles. This car handles great, has plenty of acceleration with the 5 speed manual and gets great gas mileage.

I had a really good experience buying my car and having it maintained at the dealership. Victor, the guy who works in the dealership's mechanic shop, is a wonderful person. He explains everything very clearly and gives accurate estimates of when my car will be ready so I can pick it up. I’m happy with that. Victor is the best.

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

David and Team’s has an excellent customer service. All my questions are answered. Thank you !!!!

Just bought the Honda Civic 2020 Sport Coupe and I’m really happy with it. The car looks sharp, drives smoothly, and has enough power to make daily driving fun without sacrificing fuel economy. Interior is comfortable and modern, with all the tech I need. Overall, a great blend of sporty looks, efficiency, and reliability. I would Highly recommend this car.