Used hatchbacks for sale near Natick, MA

I had an excellent experience at Lexus of Watertown thanks to the wonderful service provided by Alec Nicholson. He arranged for me to lease a 2025 Lexus 350 ES. Alec patiently answered all my questions and set up my cell phone and helped with the other settings as well.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

The Ira Toyota did a very good job, the place is nice, good coffee.and everyone was very polite. I will recommend it. Thank you

We love the prius after owning a 2007 model. The 2015 is a step up and we got it at a good price for low mileage to hold us until plug-in mile range improves.

Excellent reception in Special the sale Joao Felix let you feel very comfortable and very helpful to help you find your new car make you feel so special

The car looks great. We have enjoyed the feel of the car on the road and the ease of use of the controls and rear view camera.

When searching for our families latest people mover we decided to try a local dealership on the premise of thier outstanding online reviews.... At first we were a bit hesitant but as soon as we spoke to Chris Sargent via telephone our minds were put at ease. A few days later we met the rest of the team Dave, Heather and Amy. After a couple of test drives we landed the perfect one owner low mileage suv that suited us to a "T". Harbro proved to us why they have won so many customer service awards and are in the running to win DealerRater.com award again. Give Harbro a look and you will be glad that you did . Simple, fast, and personal this describes our transaction ! They even set up very low interest financing for us ! Thanks Harbro ! Oh yeah - as we were leaving both owners Mike and Mark walked out to personally thank us which was a nice touch :)

The one weak point is that there is a design defect. The exhaust manifold leading to cylinders tends to get clogged up. Must be cleaned every 60 k miles (200 dollar job) to avoid head gasket replacement. Otherwise should run forever. 250 k miles and doesn't use drop of oil. 2014 is known to be vintage year, with all kinks worked out of generation 3 - except for aforementioned. Besides being ultra reliable, the car is simply the best use of space and readily available fuel possible. Enormous cargo space with back seats down. Up, passengers have room almost equivalent to full-size sedan. Simply best car ever made. Just look out for traction battery expense. But even that can be mitigated using rebuilt batteries and independent shops.

Nick was professional and very knowledgeable throughout the experience. He made sure my new truck all set and gave me a detailed explanation of all the different systems on board !

The Prius is the last cat you will have to buy. The reason being is that this vehicle is extremely reliable. It gets over 50 MPG & it doesn’t have any issues or problems whatsoever. I was skeptical upon purchasing this vehicle, being 6 ft. 1 & 235 lbs, but it actually is quite comfortable inside. Overall this is a rock solid vehicle, it will not disappoint you in any way. Highly recommended!

Very good! Knowledgeable, courteous representative. Everything was done right. I will certainly recommend Ira Ford to my friends? Sales, Parts and Service Departments and Management are really there to help.

Great car. Great Price. No complaints. Just the right size for me, mainly for visibility. I've upgraded to more bells and whistles than I had before. Love the backup screen for parking. Love the miles per gallon at 32. The car has great pickup - just what you need when you need it.

It's only been 12 days so far, but I'm looking for a specific make, model & year. I've received two useful emails about maintenance and managing buying a used vehicle. The dealership has opened a net among its other dealers and has kept in contact with me. I'm optimistic about my difficult request being fulfilled. This is a huge purchase, and the dealaership has kept in good contact.

This car drives very smoothly. For such a small car, you don’t feel the road. It feels like you are in an airplane. I have received many compliments from my passengers.

Excellent customer service despite being very busy. Car itself is great as well. I would return to IRA when I would be replacing current vehicle.

I always feel very safe with Vermont winters. Always feel I have control even in inclement weather! I love all the standard features and feel safe driving my grandchildren in this car.

Most of my dealings were with Chan. He kept me updated throughout the process without putting any pressure on me to buy or not to buy. I finally did purchase a2020 Fiat 124 spider Abarth. The car is everything Chan said it was. Couldn’t be more pleased.

John was fantastic to work with — super knowledgeable, transparent, and helped me get a great deal on my new Lexus TX350. The whole process was smooth and stress-free.

Kim Kowalski was amazing. She is very friendly and proactive. Always really interested on helping us to find the car and the deals that could fit better for my husband and me.

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

Emma proved that you don't have to solve the problem to provide an incredible experience. While it is frustrating, you can't get around the fact that cars breakdown. Her ability to engage and communicate the entirety of the problem, along with possible next steps made it an otherwise painless experience.

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.

Great service very friendly and professional. No stress with test driving or even "talking numbers" it was a great experience and will go back there again.

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

Really good mechanics did much prep work, And Bill Murphy got me the monthly payments I was looking for. The owner introduced himself which I thought was nice. And all other stayed after hours to make sure all the paperwork was completed.

Quick, fun, economical. Still learning all the tech and experimenting with all the energy and performance options. Getting around 40 miles per charge with AC. Gets lots of positive looks. Front door head clearance could be a lot better. Driver display not the problem of some reviews, more like a large heads up display. A keeper!

From purchasing my current and prior CRV’s and maintenance plans and routine upkeep, always greeted with excellent customer service.

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

Worked with Alex for sales, and David on the financing. Very easy process. Great team 👍

It’s what was best of the 17-21 then add more refinement. The +r mode can pogo sometimes but not a big deal since can program all the +r features with the comfort or sport suspension under individual. Sound system is fantastic, interior ergonomics are fantastic, spacious, 320 miles per tank which is good for a performance hatchback, track performance in stock form is fantastic, can hang with cars it’s not got business hanging with.

Just bought a new rav4 from Alens constant im very pleased with my new car david was great in the finance office

I purchased a brand-new Toyota Prius Prime XLE plug-in just a month ago on February 2022. The very first thing that I noticed was that the car feel swell-built, i.e., top quality. I wanted a plug-in car so that I can charge the hybrid battery using the solar panels on my home’s roof. A full charge for my Prius Prime using 120v takes about 5 hours from no charge to a full charge. The full charge allows the Prius Prime to run completely on electricity for 25 miles; after that, the hybrid components of gas and electric take over. EPA rates the Toyota Prius Prime plug-in at 133 miles per gallon. I only drive about 6,000 miles a year. After one month the car is getting 200 mpg. I always drive in ECO mode. The interior looks good and feels like it is top quality. The suspension feels solid. I like that the front panel displays mpg automatically, which encourages me to drive conscientiously. Additionally the front panel displays a numerical rating ( of the quality of my driving with respect to ecological value and I like that. The sound/music system is an important component of a car for me. The Toyota Prius Prime sound system is pretty good – I would rate it as a B+/A-. I like that the car comes with free two years of maintenance! The MSRP was reasonable. Mine was $31,284 (February 2022). I had to pay $2500 above MSRP. I would have preferred to pay MSRP. Some Toyota dealers are charging $4,000 to $8,000 above MSRP and that is price gouging that I do not respect. One dealer charges no markup, but they did not have a new XLE car available for several months. I plug in my car every other night to preserve hybrid battery life. An expert recommended this practice. It is OK to charge the hybrid battery every night but, I was told, that will shorten the life-expectancy of the hybrid battery. Before I purchased the Toyota Prius Prime, I called the owner of a local repair shop that works only on hybrid cars (there are many hybrid car manufacturers). I wanted his independent, unbiased opinion of which hybrid car, plug-in or otherwise, was the best and most reliable. He strongly recommended that the Toyota Prius was the best, either the regular hybrid (Prius) or the plug-in (Prius Prime). My opinions are based on driving the Toyota Prius Prime plug-in for only a month. What is important is how well the car will hold up, that is, will it be reliable with minimal repairs and how long the hybrid battery will last. Toyota’s warranty for the hybrid battery is 10 years or 150,000 miles, whichever comes first. Note: The Toyota Prius Prime has three models: LE, XLE, and Limited. I chose the mid-priced XLE. Bad: The only built-in music streaming is Sirius, which is free for 3 months then $10 a month. Sirius is good but I prefer but Spotify for music streaming. Unfortunately, I have to have my smart phone attached to use non-Sirius music streaming services. The car has a pad on which we can place the smartphone, but my phone has a case which prevents that from working (phone case is too large). So I have to use a cord to connect my smartphone and that is irritating. One day I may forget to remove the smartphone and someone might break my car’s window and steal it. I wish that Toyota would make adjustments so Spotify and other music streaming devices can play without a smartphone. Also, I wish Toyota would adjust the pad so that a smartphone and case can activate without having to plug in with a wire connector. I traded-in a Camry through Toyota Financial, but they claim they have no record of my pay-off. There is no reasonable excuse for a one-month delay in clearing the Camry payoff. So my recommendation to folks considering buy a new or used Toyota, try to get financing via some financial institution other than Toyota Financial.

Was very happy with this dealership my experience was overwhelming most of all because I had the best service and sales person her name was Natasha Alexandre and I couldn’t have found a better person to take care of me considerate in every way and her service was top notch thank you and I will definitely be back and let everyone know.

This is a perfect car replacing my old Ford Focus, Simple and reliable. Great maneuvering and good gas mileage. Very reasonable price and value compared to similar cars.

Nabil was awesome. He helped me with every step of the process and made it as smooth as possible - he even stayed late to make picking up my new car more convenient for me. Would definitely recommend working with him.

I’ve been looking for a Cadillac Escalade for over four months and with absolutely nothing local to my area of Upstate NY I felt the need to explore internet searches. From the moment I first saw this vehicle on Cars.Com I was impressed with the ad presented by Foley Motorsports. The video content, detailed description, financials and pertinent data was all at my fingertips for review. My first e-mail correspondence with salesman Greg Ostrander was impressive. With attention to details he was able to guide me through most elements about the vehicle with no second guessing or (let me check on that) type of response. He clearly is understanding of clients needs and looks to provide whatever is necessary to make someone comfortable with the purchasing process. Ultimately I purchased the vehicle this week and was able to get it home to my residence today. Just looking at it in the driveway gives me a sense of accomplishment that this search process is over and I’ve scored on a great deal. It’s hard for me to explain how this car buying process was the most pleasurable time ever. I just wish this dealership was in my home town.