Used hatchbacks for sale near Upper Marlboro, MD

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

This car feels very neutral and smooth in corners at any speed. Sometimes, it feels like it's too easy to go too fast in this because the grip is so confidence-inspiring. I have the non-turbocharged model, which has plenty of giddy up to it. I'm not sure if I regret choosing it over a turbocharged variant but there's plenty of power for my needs. The gearing is pretty tall and you need to plant your foot to let it rev out and find the right gear, but doing so is rewarded with a very responsive and surprisingly smooth engine for being a 4 cylinder. I was feathery on the gas at first, so it was underwhelming but I adjusted to the inputs. The car feels plenty sporty and the grip makes cornering feel amazing. The rear suspension is torsion beam and you will notice it on very poor roads, but everyday driving on decent roads feels super refined, quiet and grip is not affected by this suspension arrangement. I'm very happy with my purchase. I'm 6'3" and fit pretty comfortably in the car even with the sunroof right above me. I've been in cars with more front legroom and have been less comfortable than I am in this car. Seat bolstering could be an issue for those with wider shoulders. I'm someone who loves a low driving position, so this car is a godsend in a world of soulless, blobby SUVs. I think this is the best all-around compact car you can get.

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

A brilliant mark of automotive excellence. An abundance of personality, only to be outdone by my 9lb chihuahua. - 135 horsepower is more than plenty on the freeway, and far too much for the city. - The design of the interior cabin feels I am already in the future, as opposed to the present. - The cabin is also very quiet. I hardly hear cars and noise around me - the sound quality from the sound system is spectacular, and the audio from phone calls is unbelievably clear. - I've never driven a car with better handling. I would say it is in a Goldielocks zone of having enough wiggle for comfort and stiffness for performance.

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

I bought the 2016 Mazda 3 with manual transmission brand new. Since then I've driven 280,000 miles through new York City traffic . I've just change my original clutch at 278000 . Most reliable car ever owned!

I received a prompt reply regarding all information I requested regarding the car I was seriously interested in buying.

I would like to thank Perma Buschmann for her wonderful services!! Koons Toyota did a excellent job fixing my car. Thanks to the Mercanics and staff. Everyone was very helpful Barbara Perez, Bob, Emily and a lot more. It takes a team! I love what you did for my car.

This car is overall great to own. I have an XSE trim, and though I would've liked to have XSE Premium's features, those are minor gripes at worst. Daily commutes are a breeze. I have a bit of a light foot while driving but it's easy to merge into traffic even in EV mode (161hp compared to 220hp in hybrid mode). Steering feels grounded and relative to how much effort should be put into turning. The braking is also good; it feels linear without any jolts or sponginess. The engine can get noisy if the battery's low (less than 25%) but it's seldom been an issue for me. Changing the drive mode to Sport makes regenerative braking slightly stronger and steering slightly heavier. I average about 4.8mi/kWh (161.7MPGe) and 56MPG. Road trips are also great in this vehicle. The EPA estimate for this vehicle's trim is 39 electric miles and 50MPG. I get about 40 miles with cruise control on, and MPG in the mid-high 50s or low 60s with good weather. Ride quality is smooth and there's no shaking when going over small bumps. The seats are comfortable up front even over long periods of time. It's a bit low getting in (especially in the back). Rear seats are a little snug; I'm 5'10½" and can fit well enough with a tiny bit of room to stretch my legs. I can fit my hand between my head and the ceiling, so anyone who's taller or has larger hair should stick to the front. Visibility is good overall. I had to adjust the steering wheel column down some to clearly see the dashboard information but it isn't uncomfortable to me. Outward visibility great out of the front and sides, but the rear window is pretty small. I would've opted for XSE Premium's digital rearview mirror if I frequently hauled larger things around. Cargo space and storage is pretty decent for the class. I can fit two midsize suitcases in the back with the tonneau cover on. The front and rear cupholders can hold 20oz travel mugs and the bottle holders in the doors can hold a 22fl oz can. The center console can hold a good amount of small objects and the tray in the middle can be removed for more space. All in all, I'd recommend the Prius to anyone looking for a small vehicle. The regular one is better on gas and has a bit more cargo space, but if you're able to regularly plug in, i'd say go for the PHEV variant.

AWESOME experience!!! I traveled a little over two hours from Richmond to Vienna to purchase a new 2025 RAV4 because I couldn’t find it anywhere else in the state. The ones I located were taking advantage of low inventory levels and over charging the consumer. From my first communication with the internet salesman Muhammad, all the way to driving away in my new vehicle, this was hands down the most enjoyable car buying experience I’ve ever had!! The showroom is beautiful and clean and customer care is FIRST CLASS!!! HIGHLY recommend my salesperson Ahmad Al Faham, and the finance manager Aldo Ismail!! I was treated with respect and courtesy start to finish and I’m looking forward to driving this wonderful vehicle well into the future!! I’ll definitely be back next time I purchase another Toyota!!

The most beautiful and reliable car I've owned. Super happy with it, so comfortable, drives smooth. My family love it, Convenient and Easy to ride. Best car Ever!

We had a superb buying experience! After test driving another Q7 at another dealer, we decided within hours that we would buy it. But it sold just after we left the dealer. So after searching online, we found one at Audi Rockville, who immediately got in touch and gave us a great deal. Did lots of paperwork via email and sailed into a seamless and easy sale closing the next afternoon. Our salesman, Antonio, was fabulous and couldn't have been more helpful or responsive.

It's been 6 years since I bought my Forte 5 LX. There were times I drove it 400 + miles a week on crappy Northern California freeways for field work and the only thing replaced was the battery, tires and plugs. It currently has 120,000 miles. This one has a GDI engine but no sign of engine problems. It's the basic LX version and I'm soon putting 16" wheels on it since the 15" steel wheels have that rust look. Overall, this car has been very good to me and is great for a retired person.

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

I traded in my Buick Enclave for a VW Beetle over 6 years ago and have loved it nearly every day. The Turbo engine is fantastic. It's been a great little car. The only complaint is that it's not great (at all!) in the snow. Other than that, two thumbs up.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

As a BMW driver for decades (318i, 328i), I reluctantly switched to Tesla when the Model S became the first practical EV. I wanted to drive electric more than I wanted to be loyal to (IMHO) the best line of sedans and coupes on the planet. I loved the S, too, but after 12 years it was having problems, support was rotten, and it was time for a replacement. Fortunately, all the manufacturers have EVs now. Although I test drove several other makes, I was delighted to see that the BMW i4 was my favorite. When it started to look like tariffs were going to increase prices, I abbreviated my search and went for the Bimmer. By chance, the dealer had a 2024 shop loaner available with low mileage and a lower price than a brand new 2025 so I leased it. (Incidentally, it was less expensive in absolute dollars than the Model S was in 2012!) I'm glad I "pulled the trigger" when I did and I love the car. Handling is excellent. It "feels like" a BMW despite slightly lighter steering than my last 328. It's feature-rich and I'm still learning the ancillary controls. I'm OK with CarPlay although Tesla's own infotainment system is better. The driver assist is good and automatic stop/start in heavy traffic is a joy although I still prefer steering myself under better conditions. I think most BMW drivers will feel likewise. I haven't used self-parking other than a demo in the dealer's lot but I promise to try it. I don't expect to need a lot of service - it's an EV - but at least BMW takes phone calls! The cell phone app is better than Tesla's and it's NOT the only way to schedule service. My only real objection is the location of the charge port at right-rear which will make it awkward to use short-corded Tesla Superchargers even once BMW concludes a deal with Tesla. The i4 has more "hard" controls - which I prefer for eyes-on-the-road driving - than Model S but its voice recognition commands are more limited. Its navigator has the same voice as Model S but gives more frequent bum steers. All in all, I'm very glad I made the switch. And I didn't give money to the Little Dictator who works for the Big Dictator!

Justin went above and beyond to accommodate my needs. He even got me a loaner car so I could return to work and called me as soon as my vehicle was ready. He also derails explained what was wrong with my vehicle and how it was fixed. Thank you!

Mike Lewis was an excellent salesman to work with in the purchase of our new car. He made the process easy, quick, and I felt that I was heard. He explained each step to me, as well as helped me understand all the new tech in my car. I am super appreciative of Mike and grateful to be a part of the Sheehy Family!

I own the most bear bones version and it works like a charm, with the manual 30mpg is easily achievable. Steering at low speeds feels like you are the car. Pedals are responsive and the suspension can handle just about anything. Highly recommended for a cheap daily.

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Great experience thanks to Kenneth Chang. He helped Guide us through the process in a professional and collaborative fashion. Overall, an easy and good experience.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Mike Hallahan is super capable and knowledgable. Highly recommend him to all of our friends.

I had this car for the 4 months now. The acceleration is amazing on Sport Mode. It becomes a sports car, not a Prius. I caught up easily to a Tesla Model 3 on the freeway. The gas engine and the electric engine team up and creates a lot of torque when you are full throttle. The overall design of the 2015 Lexus CT200h is truly a timeless design. Very aerodynamic, aggressive and yet a classy design. Today's Hyundai and Kia car designs looks like they are trying too hard, and it comes across cheap and doesn't look good. The Lexus team did a great job for the 2015 Lexus CT 200h- "CT" stands for Creative Touring. Sporty and Luxury!

Salesman (kash) was good. I didn?t feel pressured, environment was pleasant, my trade in was fairly priced. I will go back to the dame dealership in future when they have the type of car I want.

Handles and drives great. A Spec package is top of the line for any driver. The Turbo gives you great pop if needed in fast moving traffic, Proud Owner

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

My representative, Jeremy Miller, was extremely accommodating, went above and beyond to get the necessary services requested and required. My vehicle series had a recall but my vin was not included in the recall. Jeremy Miller contacted BMW headquarters to get me a substantial savings on my repair, which was hugely appreciated.