Used hatchbacks for sale near Willowick, OH

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

They kept us up to date on repairs and explained to us what was needed and why. They go over the cost of everything and let you know what you can push back instead of trying to push more services on you. Waiting room was comfortable. Restrooms were clean. Checkout was easy.

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

All was great. The service representatives kept me updated on the progress of where my vehicle was at all times through out the service process.

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

On this visit I felt there was something lacking in customer service. Even though I was waiting at the dealership, I had no personal contact with the service department other than when I checked in. Everything was electronic. I have always like the personal service I received at Ken Ganley Mentor, but it was missing at this visit. I was at the dealership from 9am to 330pm with no one giving me an update. I was very upset with the lack of person to person interaction. I hope they change this electronic notification idea because nothing makes a customer feel appreciated more than a little face to face communication.

The car looks great. We have enjoyed the feel of the car on the road and the ease of use of the controls and rear view camera.

I think Marin did an excellent job throughout the entire process. He was very quick to reply to my questions I had sent him. He agreed to stay later than normal business hours, due to our arrival time. The truck was pretty tmuch exactly as described, no pressure from him or the other gentlemen that were present. I would definitely buy from him again. As a customer, we need to be the ones to thoroughly check everything on the vehicle. There’s always some sort of risk involved when buying used, and don’t forget that the condition of the vehicles are due to the upkeep or lack of, by the previous owner. Thank you Marin, for a good buying experience for myself and my son.

All I can say is wonderful vehicle just got it a week ago needed a battery but love that little car....and I can get my wheelchair ♿️ In it just a nice on gas maunverbilly I'd great.nice car period.

Dale James absolutely helped my Buddy get into a new Kia he’s very accommodating and patient and helped him go through every process with kindness and a lot of patience and helped him get into a brand new car for the payment he needed every month thank you for your kind service

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

In the end I got the car and all Is well. First things to note, I bought a Porsche without putting my hands on it. Never purchased from these guys either. And I’m kinda particular,I already have a few in my garage, 87, 07, 15, 20 and 22. From the start know this was a 8 year old Cayenne Turbo they seemed like they were too busy to sell this old one. The product rep was a good guy but his manager seemed to a bit of a hard xxx. I did email the GM and again a call would have been nice after my email sharing my experience. He did not, he send a note back that didn’t really address my concerns other than he cleared the way for me to buy the car. Now it may have been an off day or it maybe, like so many of the Porsche dealerships. They’re pretty self important. I gave them a 4 because I got the car I wanted at a reasonable price. But as I begin to look for a gts targa it’ll probable be looking someone else.

I've owned this vehicle 2019-2023 (and counting). I'm 70yrs old and can say this is the best car I've ever owned. Performance, comfort and styling are 5.0. Most in my age group don't understand the Golf R until they get to drive it.

My wife and I have had some bad experiences with buying cars in the past but our experience at Jay Honda was incredible. Not only did Tony Spitalieri and Rober Logan exceed our expectations but the rest of the Jay Honda team certainly earned our lifetime loyalty. We won’t shop anywhere else. And refer everyone we can to Jay Honda so that they can have the same great car buying experience we had. Keep up the great work.

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

Took our '23 Audi in for its first AudiCare servicing. We had made an appointment and arrived on time, was greeted by our Service Advisor Ed Costa, who explained what would be done during our visit (oil change and complete examination of the vehicle. We were offered the use of a no-cost loaner car but decided we'd rather wait if possible. The Advisor ensured a technician was available to start on the car and after approximately an hour later, the car was ready to go. The waiting area had a large screen TV to watch, there were magazines available to read -- current issues of a variety of good publications, not like most waiting rooms! There was also fresh coffee, hot chocolate, tea available, and the restrooms are clean. When the car was ready, the Advisor went over the list of things that were done and checked. He and all the other employees we interfaced with were friendly, cordial and professional, something we really appreciate. We look forward to having all our service work done at Audi Middleburg Heights!

Top notch service from the time my car was picked up to when it was delivered. Everything completed to my satisfaction.

Purchased new in August 2018. Great performance and handling. Excellent braking and great aesthetics. Now at 95,000 miles. Needed rear brake rotors at 30,000 miles and rear third light at 3,000 miles. both covered under warranty. No other repairs needed. Extremely fun to drive. I average 28-29 mpg combined. I tend to accelerate quickly. Never an issue with the 6 speed. Comfortable on cross country trips.

I thought i was treated very well the salesman was kind, professional and full of knowledge. I would go back to the dealership without hesitation.

The Honda civic is an amazing car! Honda is a reliable car that you can trust. I’m really happy with it. I’ll recommend it to anyone.

Meghan made the process very simple for when I arrived to the dealership. The Honda civic was already ready for me.

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

Robert Wells and Volkswagen of streetsboro were amazing, efficient, professional and friendly. Worked within budget parameters. Highly recommend.

I purchased a used 2022 Polestar 2 about 10 months ago. I have a PHEV Honda Clarity and I wanted to go all EV. The Polestar 2 has been a great car to own; it is very low maintenance, comfortable for tall drivers and passengers under 6 ft in height; the over the air updates are good, and we should be getting a NACS adapter in August 2024. I recommend the Polestar 2.

Great experience at Honda of Cle Hts with Al, who was very helpful from start to finish and made sure to answer all questions and give us peace of mind!

Thanks Carl, Dustin, Kevin, and the entire Classic Honda crew for another rewarding experience. This is my 10th consecutive lease with Classic Honda and my 22nd consecutive overall with Honda and looking forward to more to come!

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

I have dealt with Jay Honda for more than 25 years and have had excellent experience. Reason is Dennis Jenkins.He is very helpful and courteous.

I recently purchased a new Honda Civic, and it has been an amazing experience so far. The car drives very smoothly, handles well on both highways and city roads, and gives excellent gas mileage. The interior is comfortable and modern, with plenty of space and great visibility. I especially love the reliability that Honda is known for and the advanced safety features that make me feel confident while driving. It’s the perfect balance of style, comfort, and performance I highly recommend it to anyone looking for a dependable and efficient car.

very helpful, great deals, very kind employees. Got a good lease, and good trade in. They did everything possible to give us the very best deal.

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

Dropped off the truck, they serviced, I picked up, all good. In this day and age, good service is few and far between, thank you.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

Dante’s Customer service was excellent. He made it easy to help sort through opposition and select the best car for my needs. Very happy with my new vehicle

After living in a city and not owning a car for 10 years, this has been a pretty amazing car since my first ‘99 Mitsubishi Eclipse. I bought my 2018 Tesla S 75D used in April 2021 for $52k with about 35k miles on it. I saw similar models go for as high as 65k when used car prices went berzerk shortly after and now down to the 30s… But what I love about my car, that is a unique option for 2018, is having both the retractable sunroof and FSD capability. 2018, if my memory is correct, it is the last year a sunroof was available and the first year that the car had the hardware to handle FSD level software. And speaking of FSD, I do think calling it “Full Self Driving” is not really an appropriate description, it still gets a lot closer to autonomous than any other car brand out there currently (Jan 2024), and I don’t think it gets the credit it deserves. I can’t/shouldn’t lose focus of the road, but it does make longer drives a breeze. I don’t trust it completely and sometimes I intervene at times, but for the most part it takes a lot less mental energy out of driving and makes it that much more enjoyable. It’s as close to being a passenger while driving as I’ve gotten. As far as cons, I don’t have the long range battery and I live in the NYC area so when it is cold out especially, I might only get 3/4 of the estimated miles in actual miles. Fortunately it is garage kept at an apt building and probably doesn’t get below 50 degrees in there, and I lay $40/mo fixed to use the shared EV chargers in the building. There’s only few times I’m going on long enough drives to need to charge as long as I remember to charge it fully before going…. But looking back, I do think the longer range option would have been worthwhile. Some other highlights/things I like: - Premium sound option is great, has a small sub on the trunk and high quality mid/high end with a good EQ, so you tweak it to your liking and the quality will hold up all the way to level 11 (a Spinal Tap reference and one of many, many “easter eggs”). - This year was before the yolk steering wheel and pop out screen.. The screen in this year is gigantic, and the brightness adjustments and dark mode option make it less distracting than it sounds. - It’s FAST. I don’t have the ludacrous mode option but it’s still 0-60 in 4.2, and is oh so smooth and quiet on its way up. It also has a lot of “jerk” when you’re wanting to go from 40-60 or something like that too. (Fun math nerd fact- Jerk is the 2nd derivative of velocity and first derivative of acceleration. It’s how quickly acceleration accelerates.) - It’s a big car. The passenger space feels more like a 7 series BMW than a 5 series. And since it’s a hatchback style, it can haul a lot of stuff and some larger items more easily when you fold down the back row. Overall, I think it’s the best sedan on the market, and until another brand matches or surpasses Tesla’s “autopilot” capabilities, I’ll hold onto mine for as long as I can.