I found a vehicle online that I was interested in and I was able to make the entire deal including my trade in sight unseen.
I arrived to finish the deal and no shocks or surprises. They were honest about all the fees and I was honest about the condition of my trade it and that helped seal a great deal for my family and helped sell another vehicle.
I had been per-approved to buy but they actually found a better deal with a financing option they offered. I was surprised because that has never happened before with my bank. And again this was over email and phone calls.
The staff was friendly, the facility much nicer than any of dealers in Indy I had visited and I couldn't have asked for a better experience.
Working with Tony and Jeff was a wonderful experience. I was very comfortable and felt like I was sitting there with a friend. They treated me like a person and not just a potential sale. I have never felt so satisfied after buying a car. I would recommend them to all of my family and friends.
This is my fourth Volkswagen and my second time buying from Kings VW. I drive out of my way to go to Kings because of their awesome knowledgeable sales staff and great selection. My last experience was the best car buying experience ever. So naturally when it came time to buy my next vehicle, I went straight to Kings Volkswagen.
Our salesman was very helpful, kind and made us feel comfortable. We were able to drive a couple cars and given options to make our decision. When we ordered a car not there, it came in a day to our surprise and they were able to accommodate us.
I had the greatest car buying experience one can have. My wife and I leased a couple of CX-5???s. It was a ???no hassle??? purchase and the Dealership professionals were great! I want to thank Whitney Lambert, Mark Malone and Kris Miller for their support and service. They went above and beyond to make leasing these vehicles easy. I highly recommend this dealership if you are contemplating buying or leasing a nice vehicle, Kings Mazda is the place to go!
The team at Honda was great. Paula and Ted made the process a great experience. Paula, my salesperson was very knowledgeable and attentive to my car purchasing needs. I would highly recommend you go see her for the purchase of your Honda. This is my very first Honda and I can???t wait to get on the toad with it. Thank you Honda!!!!
Paula Morrison proved outstanding professional service during our visit to Germain Honda in search of two new vehicles. Her honesty and sincerity allowed its to purchase one vehicle today and initiate a search for the right color of the second one which will hopefully arrive in a few days. Scott Cassidy provided excellent financial service. We were highly satisfied with our service experience.
The salesman did a great job making us feel comfortable, and explaining our options. After the deal was made it took quite a while to actually get out car so we could leave. Other than that it was a very positive experience.
Helpful crew here made easy work of alleviating our fears and questions with accurate representations and quick responses and actions. We came in window shopping and left with the right price car for our needs. Paula narrowed down the choices to 3 with our input and they were dead on what we were looking for. They were not pushy and took time to answer each question. We choose out of the 3 and left today happy.
Jay England was our salesman. He was all prepared when we arrived, pulled the car I had in mind from looking online and we went for a test drive right away. He knew how much I wanted the car, but also knew i wanted to be careful with my spending because of college. He worked very hard to get us both a good deal and I so appreciate it. Working with Jay was very easy, he was friendly and made good conversation. We worked with Scott on the financial part. Again, very quick and easy. He had us out the door in no time. The only thing I would say that could have been better was the detailing of my car before I left. There was trash and old water bottles left in the glove box, streaks all over the windows, and cleaner left spotted all over the cloth part of arm rests. For an almost brand new car (2018 with 3000 miles), this was surprising and disappointing.
The buying experience was a pleasant one, our sales rep Stacy was very helpful and found us the car and price we were looking for. From a scale of 1 to 10 I would rate Stacy and the staff at Germain a 10 out of 10.
I had went in to purchase a used vehicle. The (2) employees I interacted with were both professional and kind. I would highly recommend this dealership to anyone looking to purchase a new or used vehicle.
I had been looking for an affordable, yet high end Lexus that was in my budget. Myron helped me find this vehicle and made my car buying experience a fun, relaxing an enjoyable experience! Go see him today for your next vehicle!
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