This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
This car was the best car I’ve ever owned!
by Keith’s 2016 from Hamilton
January 9, 2019
It’s the most reliable comfortable best acceleration for a four-cylinder car I’ve ever owned. I loved it and would’ve purchased a new one except for my business I needed a truck.
Very professional , courteous and honest sales consultation with Dave Colello. Dave is an outstanding company representative. I would gladly recommend him to anyone looking for a vehicle in the local area.
Power and efficiency
by KLaker from Angola, IN
January 13, 2019
The vehicle had good power for a smaller engine and provided surprising efficiency. The ride was acceptable even on long journeys. Shifting through the gears was smooth.
They treated us with respect even though we didn't buy a car from them. We came in just for a test drive they had the car ready for us to drive. Daniel answered all of our questions and showed interest in us and our situation even though we weren't sure we were going to buy the vehicle we test drove.
by Admitter from Brooklyn NY
January 12, 2019
The best car i have ever had.
Never gave me any trouble.
Loved it. I strongly recommend this car.
Its cheap and very spacious. Runs smooth and good on gas.
Mark really took his time to understand my family’s needs and point me in the right direction. I ended up purchasing a 2019 Traverse. Thank you SO MUCH Mark!!! You were the kindest salesman I have ever worked with.
If you enjoy driving. Get this car
by Clobber8 from Kelowna
December 22, 2018
If you love driving and don’t care how perfect get into the back seat, get this car. It just screams fun. It comes with a 6 cylinder and I think the HP is around 300hp. It’s so light and with the hp it F.......flys. Don’t get me wrong there are faster cars out there but it’s budget friendly and has the quickness and finishing that makes not care it not a Audi or BMW. Honda quit making the coup and I hope they come to there senses and make them again cause I’m first in line
I came in to see about a 2013 Honda Fit Sport. Carlos was very straightforward and treated me with respect and absolutely zero hype. He let me make up my mind and we negotiated a fair price - including a good deal on extras. There was no pressure at all. He and Johnny made my buying experience easy and hassle-free. Moreover, a really good deal on service/extended warranty means my car will stay in top shape for many years to come. They even went beyond the call of duty and delivered this car to my home. Honesty and fair dealing - a great combo when shopping for a car!
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
Nice people, but didn't make a deal. Drove a late model Accord, but the price wasn't quite where we wanted it.
Most Reliable Car I’ve Owned
by Swnewby from Raleigh, NC
January 3, 2019
I love this car. I own the base model (LX) So it doesn’t have some of the fancy features, but it’s all I need and more. It’s very smooth and has great pick up for a four-cylinder. The sport mode comes in handy when fighting traffic. Cosmetically, I wish the LX version had the LED strip lights, larger rims, and tinted windows. But All these can easily be added for under $1000. The reason I gave four stars under comfort is because I am 6’4” and wish I had just about 2 more inches of legroom. But that’s hardly the car’s fault. im quite used to it.
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
extremely nice people. However, their fault or Ford Motors fault - one of the photos had an ill fitting trunk lid. Advertised as an American [U.S.] built automobile. Same old, same old, UAW shoddy workmanship. No full size Ford for me.
I’ve had the car since early Dec, 2018
by Finnsgma from Huntley, Il
December 26, 2018
So far it’s a wonderful car. I replaced a 2004 CRV that I had purchased new. If this car performs as well as the CRV - I’ll be delighted. I had a Honda for 14 years and it was the best car I’ve ever owned.
I purchased my vehicle at Kastner Honda after comparing prices online at other dealerships for the same car. The buying process was quick and easy. I got my car at a great price and had excellent customer service. I definitely recommend Kastner Honda to anyone who is on the market for a new or used car.
Super sweet ride, great value certified preowned.
by Nanc from Milford, PA
January 6, 2019
Reliablility was first priority. Style and technology was huge bonus for me. Ride is comfortable, rear and side cam awesome. Car buying process was smooth after much anticipation of stress turned into best experience. Im very happy right now!😊
I had my car in for service today, and the staff was so great. I just had to let people know. I got my last three cars there and was thinking about getting a new car soon, and this sealedvit, that I will get my next car from Kastner.
by JG from Richmond, Va.
January 13, 2019
I previously owned a 2004 Honda Accord. This 2017 is a great car also! It meets all my expectations. I wanted a 2018, but found out that Honda was no longer going to make 6 cylinder accords. I am happy with my purchase.
I was in a hurry but knew I needed an oil change so I brought my car into Kastner. Since I was running late I had someone else pick me up and I didn't have time to talk very long to the service technicians. They said the oil change and inspection would be about $95 but that they would call me. They called me 10 minutes later while I was on the road and confirmed $95. Imagine my surprise when I came to pick up the car and they had changed my oil checked all the fluids rotated the tires and they were only charging me $75 because they found an online coupon that they applied for me!
Best long - term vehicle
by Fiji_Luigi from Georgia
January 2, 2019
This is the kind of car you can drive to any occasion, great comfort, gas mileage, etc... definitely one of my all around top rated vehicles.
Kastner offer many choice of automotive repairs. Had just a basic oil and filter service, and found out it comes with complimentary tire rotation and car wash. After picking up my car they also vacuumed the inside! Not only did they save me a trip to the car wash, they saved me probably $20 bucks all for just having my vehicle serviced with them.
Great car for the money
by Tbird from Winchendon Ma
December 20, 2018
Have been searching for a 2 or 3 year old car for a while. Normally I’m a Toyota guy but the new ones are just plain ugly with their Cheshire Cat grill. Honda is sharp looking, comfortable and great on gas. So far so good
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
Excellent Service and pricing Completely Satisfied
by s4sandeep from DealerRater.com
October 7, 2018
I was almost done with purchase with other dealer but at last stage was approched by Ashley, she offered a deal without negotiatation that was unbeatable, every step in the purchase process was easy and hassle free. Love to do business with Ashley.
Will drive it forever
by PuccaBean from Philadelphia PA
January 12, 2019
The Honda Accord has won so many awards over the years for a reason. Just as you would expect from any midsize Japanese sedan, the value is hard to beat. The exterior styling is modern without being overachieving. Personally I think all the chrome accents give Accord an upscale touch. The interior is very well laid out with all the controls in intuitive places (I own the LX model which doesn't have the touchscreen audio controls). The materials are a good mix, neither feeling too cheap but definitely won't be confused for a luxury sedan. Gas mileage is great. I live in Philadelphia where there is either a stop sign or red light at every block, so my city gas mileage is nowhere near the EPA estimated (I'm lucky to get 17 mpg in center city Philly), but on the highway, especially on longer drives, it will achieve over 40 mpg in eco-mode (over a 600 mile range on a full tank). However, this isn't to say the Accord is without its shortcomings. The voice controls seem to be very difficult to operate and it never understands what I'm saying. The cabin is not well isolated from road and wind noise at highway speeds. Despite being one of the better CVT transmissions I've driven, the shifts can be a bit untimely and unpredictable, particularly on twisty and hilly roads. All in all, every time I ride or drive in another modern midsize sedan, I'm still convinced the Accord is better.
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