I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I visited this dealership to purchase a new 2018 Honda Civic. The salesman who helped me (Reynaldo Guzman) was affable and polite, and did not attempt to oversell me on anything. The test drive was straightforward, and I was able to get a good deal and drive home with the car on the same day. However, my advice is to visit on a day off or when you have a flexible schedule, as they were quite busy and were apparently understaffed. This wasn't a pressing issue for me, but should be a point to consider for people who want to visit for a consultation and may not be able to readjust their schedules accordingly. Overall, very satisfied with my experience!
SHAI BARUCH hooked me up with a whale of a deal. He worked patiently with me for two days and made sure that I left the dealership happy with the car that I wanted. I will definitely be recommending Shai and Downtown Honda to my friends.
These guys are the real deal. Honest and no surprises. They made the car buying experience painless and easy. Great customer service and fairly fast in the finance dept. I will get my next car from this dealership. Thank God they are in my hometown - Convenient.
On Nov, 27, 2018 I went to Carson HONDA to have an oil change/maintenance there even though I first got my car from Downey. I approached Brooke Shelton & explained her my situation then she began checking my status in small comp. When she confirmed, she then input my info into comp inside the lobby then she gave me an estimate on when the service will be done. She's very professional, she's perfect for her job, excellent customer service!
I bought this car for my 16 year old twins at Sunrise Ford North Hollywood and they LOVE it and so do I! I had a small issue 3 months later, brought it in, and it was fixed immediately at no charge. Thank you to Daemeth Rooney and his sales staff. It was a great experience!
I'm so excited about my recent purchase I want you to feel the same abou your purchase as well. Thanks again guys. You all are the best.
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