All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Come on.. it's a Honda so you know it will last!!
by RegT from Edmonton
January 12, 2019
This car has exceeded my needs and expectations. Even for an LX edition it still has extras like A/C, heated seats, tinted power windows, hondalink and appleplay capabilities and is just an overall user friendly reliable car. Mine is standard which was hard to come across nowadays and still has that classic smooth honda shifting I remember. Going from a Dodge Ram 1500 which was in no way reliable this car is a godsend and allowed me to get out of vehicle debt simply because it won't leave you stranded with the proper every day maintenance and tlc. Buy it, you will not regret your decision.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Good car for reliability
by Devpos from Sun city center, FL
December 20, 2018
I like the car very much however it is too low and hard to get in. It is also hard to park because the hood is long and low and you cannot judge the parking space or the sidewalk. I also have the hatchback version and find it very convenient.
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
Most reliable car I have owned.
by Joanna from Glendale Heights
November 24, 2018
Great car. We bought another Honda because our great experience with this car. After 13 years the car is still running great and I would keep it longer but we needed bigger car so we bought Honda Pilot.
a preface: I hate car buying experiences in general as have had bad experiences the last 30 years. Given that, I was really glad to have gone here (the salesman Breck in particular) to make it a non stressful event for me this time, and also my previous purchase also a few years ago. Price was really good and no haggling needed nor desired on my end. I dont usually do surveys of any kind, but I would recommend this dealership for sure.
Love the reliability of my Honda
by SamJan from Irvine, CA
January 12, 2019
We only own Honda’s for their reliability, price, sleek exterior, and comfort. I trust the brand. We depend on the car immensely. I’m very happy with our purchase.
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
Top of Best Owned car for myself I’ve purchased.
by Wanda Belvin from Bradenton, FL
January 9, 2019
I traded a 2017 Chevrolet Cruze for 2016 Honda Civic. There is a vast difference between the two cars and Dealerships. I love Hendrick’s Honda and my 2016 Honda Civic 💯
Absolutely the best experience I've ever had buying a car. They were very fair and honest and I've been telling anyone and everyone about these wonderful people!
Fantastic Car from All Points of View
by AdamH from Nashville, TN
November 28, 2018
I've loved this car! Extremely reliable, extremely comfortable, and very good looking. Bought this car as my old one was going out. Planned for the future and new civics last forever. This one is no different.
Provided fair and friendly service. Will definitely deal with Juan in the future.
Great Reliable Car
by Boomer from Grand Blanc, MI
January 7, 2019
The Honda Civic is a good, reliable car. It is built for speed or acceleration but it works well. The vehicle seems a little underpowered but what it lacks in power, it makes up for in mpg. Overall, a good car which will last, but not the hottest car on the block.
Great customer service. Friendly greeting from sales staff. Would recommend to anyone that area that wants to make the car buying process nice and easy.
Honda Covic is the best car I’ve ever driven!
by Lmoxey from VIrginia Beach Virginia
January 4, 2019
I love my Honda Civic from Hall Honda Virginia Beach! It is comfortable, looks great, drives well, and has great gas mileage. I have had no issues with the car and the dealership has been awesome with routine maintenance and any other questions I have had. I get compliments on my car all the time and I wouldn’t pick a different one!
I bought my car from Skip and he was the best. Very easy to get along with and the whole process was smooth. This was my first time buying a car and everyone was so helpful. I recommend to everyone now.
Probably my favorite car minus the white interior
by firstname.lastname@example.org from phillipsburg, NJ
December 18, 2018
Gas efficient, quick, stylish, reliable This car was meant for me and I couldn't be happier. I would recommend Cars.com To everyone looking to simplify finding a vehicle.
Kind of pricey, but no more than any other dealership for repairs. Explain exactly what they are doing and the cost and how long it will take. Polite, not rude like some CR dealers who sell Hondas. They are not pushy about routine maintenance and if you should do it immediately or your car will fail. No scare tactics.
Fun to drive!
by Wendylovescars from Crystal Lake, IL
December 19, 2018
I drove the Civic Sport Touring 3 times. And every time I had a blast driving it! There are lots of amenities for a car at this price point. The hatch has plenty of room for golf clubs,boxes, suitcases with room to spare!
I was deciding between this car and the VW Alltrack. Honda has the reliability, great gas mileage, Honda Sensing safety features. I wish it had a pano roof and a jazzier interior. All black is dark and drab,but good quality. Just so much more for the money. Alltrack does not have real leather, but Honda does. Taking delivery in February 2019. Sonic grey pearl sport touring!
When we set out to buy our small SUV, I was certain we'd walk away with the CR-V. We specifically looked for dealers we knew wouldn't strong arm us into a purchase and were willing to work with us despite our not being immediately ready to make our purchase. Billion's staff did just that. They were professional and willing to go the extra mile to ensure we had a great feel for the CR-V (the vehicle I was sure we would end up with). We elected to go with the Mazda for some of the features it had and feel of the vehicle. However, we loved our experience at Billion Honda and would recommend this dealership to anyone.
I love my honda
by Aidee rivera from Houston, TX
January 8, 2019
I really love how reliable it is, I feel like I can really trust it and I have had no issues with it since I leased it. Once my lease is done I plan on keeping it!
Even more than my previous 2006 Honda Civic, my 2017 Civic is impressive for its consistent performance and reliability. My only disappointment is that the bucket seats are not as comfortable as they might be. I drive a lot and my posture has been adversely affected by the unusual shape of the driver's seat.
Awesome, fun and entertaining car. Sport pkg allows for some incredible speed and control. I have a CRV tranny which is a little different getting used to feel wise, (Sport model has paddle shifters) when in ECO mode is a little chuggy; however, out of ECO and engaged Sport mode allows for a seamless and super fast shift. Although, I wish Honda kept the e-brake lever instead of the e-brake button. Can go 0 to 60 in 5 seconds. The body styling is superb, gives it a much more aggressive look both front and rear. I have the all black exterior. Gas mileage is very good, I average around 35-38 mpg. 10 gallon tank will take you roughly 335 miles. I have had some issues with the body trim peeling paint above the windows on all the doors; however, Honda replaces without question. The rims are a bit "soft" metal wise; however, I'm used to the heavy duty construction from a large truck. The interior styling is rather nice for what it is. I am a fan of the Type R interior style with the red trim; so, I just installed the trim in my car. I will say that the plastic interior pieces scratch very easy and so does the entertainment screen. The interior as a whole cleans very easy and poses no worry on stains. Overall great car for the money, I am very happy with it.
I have always bought Hondas. I have owned three Accords and now I own a Civic. They are the best cars and they last forever. I like the feel of driving a Honda. It is low to the ground and I feel I have a lot of control when driving.
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